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Head-to-head · Call Recording Software

Numonix IXCloud vs Luware Recording

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Numonix IXCloud #2 in Call Recording Software 8.4/10 Pricing on request ✓ 4 of 5 features Visit Numonix
Luware Recording #6 in Call Recording Software 7.1/10 From £20/user/mo ✓ 5 of 5 features Visit Luware

Numonix IXCloud leads on 0 checks, Luware Recording on 1, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreNumonix IXCloud · 8.4/10
  • Most featuresLuware Recording · 5 of 5

Numonix IXCloud scores higher on our rubric for call recording software: 8.4 against 7.1 out of 10; our editors rank them #2 and #6.

Luware Recording offers mobile app; Numonix IXCloud doesn't publish it.

Numonix IXCloud is the better fit for multi-platform recording with deep compliance controls. Luware Recording is the better fit for teams compliance recording with mobile coverage.

  • Numonix IXCloud fits best

    Multi-platform recording with deep compliance controls

  • Luware Recording fits best

    Teams compliance recording with mobile coverage

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Numonix IXCloud 8.4/10 Visit ↗ Luware Recording 7.1/10 Visit ↗
At a glance
Editor score 8.4 7.1
Ranking #2 in Call Recording Software #6 in Call Recording Software
Best for Multi-platform recording with deep compliance controls Teams compliance recording with mobile coverage
Pricing model Paid Paid
Starting price Not published Not published
Free plan Not published —
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Phone Tickets, Docs
Compliance SOC 2, GDPR, HIPAA, 2FA SOC 2, ISO 27001, GDPR, 2FA
Integrations 7 integrations 6 integrations
Built for Enterprise Mid-market, Enterprise
Features Numonix IXCloud 4/5 · Luware Recording 5/5
Call transcription ✓ ✓
Searchable archive ✓ ✓
Consent controls ✓ ✓
AI call summaries ✓ ✓
Mobile app Not published ✓ (best)
Specs
Call capture Both Both
Recording retention Not published Not published
Our review
Pros
  • Records audio and video across major enterprise communication platforms
  • Combines transcription, summaries, sentiment analysis and PII redaction
  • Includes retention, legal hold, PCI muting and GDPR deletion controls
  • Compliance capture with selective recording, pause/resume, and retention controls
  • Searchable replay, transcription, speech analytics, and legal hold workflows
  • Integrations across Teams, Webex, Zoom, and mobile voice providers
Cons
  • Pricing requires contacting sales rather than selecting a published price
  • Advanced administration may exceed the needs of simple recording teams
  • Platform access is centered on web and API delivery
  • Compliance Plus starts at £20 per user per month
  • AI Speech Analytics adds £8 per user per month
  • Solution packages require a minimum commitment of 10 users
Our verdict

Numonix IXCloud is a fully managed call-recording platform for enterprises that need to capture and govern communications across mixed environments. It records audio across Microsoft Teams, Cisco, Avaya, Zoom, SIP-based systems and…

Read the review →

Luware Recording is a cloud-based compliance recording and analytics platform for regulated organizations. It captures and archives business communications across Microsoft Teams and other supported platforms, with controls for selective…

Read the review →
  1. Numonix IXCloudCall Recording Software 8.4Pricing on request
  2. Luware RecordingCall Recording Software 7.1From £20/user/mo

Strengths and trade-offs

  • Numonix IXCloud — where it wins

    • Records audio and video across major enterprise communication platforms
    • Combines transcription, summaries, sentiment analysis and PII redaction
    • Includes retention, legal hold, PCI muting and GDPR deletion controls

    Where it doesn't

    • Pricing requires contacting sales rather than selecting a published price
    • Advanced administration may exceed the needs of simple recording teams
    • Platform access is centered on web and API delivery
  • Luware Recording — where it wins

    • Compliance capture with selective recording, pause/resume, and retention controls
    • Searchable replay, transcription, speech analytics, and legal hold workflows
    • Integrations across Teams, Webex, Zoom, and mobile voice providers

    Where it doesn't

    • Compliance Plus starts at £20 per user per month
    • AI Speech Analytics adds £8 per user per month
    • Solution packages require a minimum commitment of 10 users
  • Numonix IXCloud8.4/10 · Pricing on request

    A broad, compliance-focused recorder for mixed enterprise communications environments.

    Visit NumonixFull verdict →
  • Luware Recording7.1/10 · From £20/user/mo

    A compliance-focused recorder for Teams, mobile voice, and other business communications.

    Visit LuwareFull verdict →

More comparisons

Guides on call recording software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update