n8n vs ServiceNow Workflow Automation

n8n8.9Visit SWServiceNow Workflow Automation8.8Visit

Higher score n8n #4 in AI Business Process Automation Software 8.9/10 Free plan · 14-day trial Free planFree trial✓ 0 of 4 features Visit n8n

vs

SW ServiceNow Workflow Automation #5 in AI Business Process Automation Software 8.8/10 Pricing on request ✓ 3 of 4 features Visit ServiceNow

• n8n fits best

  Technical teams wanting self-hosted automation

• ServiceNow Workflow Automation fits best

  Enterprise service-workflow automation

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Side by side

Feature	n8n 8.9/10 Visit ↗	SWServiceNow Workflow Automation 8.8/10 Visit ↗
At a glance
Editor score	8.9	8.8
Ranking	#4 in AI Business Process Automation Software	#5 in AI Business Process Automation Software
Best for	Technical teams wanting self-hosted automation	Enterprise service-workflow automation
Pricing model	Free plan + paid	Paid
Starting price	€20/mo	Pricing on request
Free plan	✓ (best)	Not checked yet
Free trial	14 days	—
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web	Web
Support	Community, Email	Community, Docs
Integrations	2,192+ integrations	3 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Enterprise, Mid-market
Features n8n 0/4 · ServiceNow Workflow Automation 3/4
Document extraction	Not checked yet	✓ (best)
AI decision routing	Not checked yet	✓ (best)
Response drafting	Not checked yet	Not checked yet
Human approval steps	Not checked yet	✓ (best)
Specs
Deployment options	Not checked yet	Cloud
Included workflow runs	Not checked yet	Not checked yet
Our review
Pros	2,192 integrations connect apps, APIs, databases, and internal tools Visual workflows support branching, webhooks, schedules, and unlimited steps JavaScript, Python, AI agents, and Docker self-hosting support technical control	Low-code and natural-language workflow creation with Flow Designer RPA, document extraction, approvals, and decision routing in one platform API integrations, monitoring, process mining, analytics, and agentic playbooks
Cons	Cloud Starter includes only one shared project Advanced governance features are concentrated in higher-priced tiers Self-hosting requires technical ownership of deployment and operations	Pricing requires contacting sales and requesting a demo Document Intelligence and Now Assist may require separate activation or licensing Cloud deployment only; no on-premises option is listed
Our verdict	n8n is a node-based automation platform for connecting applications, APIs, databases, and internal tools. Its visual editor supports multi-step workflows, conditional branching, webhook and scheduled triggers, execution logging, JavaScript… Read the review →	ServiceNow Workflow Automation is a cloud platform for designing, running, monitoring, and improving multi-step processes across departments, applications, and systems. It is aimed at enterprise and mid-market organizations that need… Read the review →

Strengths and trade-offs

• n8n — where it wins

  • 2,192 integrations connect apps, APIs, databases, and internal tools
  • Visual workflows support branching, webhooks, schedules, and unlimited steps
  • JavaScript, Python, AI agents, and Docker self-hosting support technical control

  Where it doesn't

  • Cloud Starter includes only one shared project
  • Advanced governance features are concentrated in higher-priced tiers
  • Self-hosting requires technical ownership of deployment and operations

• ServiceNow Workflow Automation — where it wins

  • Low-code and natural-language workflow creation with Flow Designer
  • RPA, document extraction, approvals, and decision routing in one platform
  • API integrations, monitoring, process mining, analytics, and agentic playbooks

  Where it doesn't

  • Pricing requires contacting sales and requesting a demo
  • Document Intelligence and Now Assist may require separate activation or licensing
  • Cloud deployment only; no on-premises option is listed

• n8n8.9/10 · Free plan · 14-day trial

  Visual, code-friendly automation with cloud and Docker self-hosting.

  Visit n8nFull verdict →
• SWServiceNow Workflow Automation8.8/10 · Pricing on request

  Enterprise teams get low-code, AI-assisted workflow automation with approvals, analytics, and integrations.

  Visit ServiceNowFull verdict →