Maze vs Lyssna

Maze9.4Visit Lyssna9.1Visit

Higher score Maze #1 in Usability Testing Software 9.4/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit Maze

vs

Lyssna #3 in Usability Testing Software 9.1/10 Free plan Free plan✓ 5 of 5 features Visit Lyssna

• Maze fits best

  Teams wanting broad usability research on a free plan

• Lyssna fits best

  Web-focused teams needing a broad free toolkit

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Side by side

Feature	Maze 9.4/10 Visit ↗	Lyssna 9.1/10 Visit ↗
At a glance
Editor score	9.4	9.1
Ranking	#1 in Usability Testing Software	#3 in Usability Testing Software
Best for	Teams wanting broad usability research on a free plan	Web-focused teams needing a broad free toolkit
Pricing model	Free plan + paid	Free plan + paid
Starting price	Free plan · 30-day trial	$165/mo
Free plan	✓	✓
Free trial	30 days	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Tickets, Docs	Email, Live chat, Docs
Compliance	SOC 2, GDPR, SSO/SAML	SOC 2, GDPR, SSO/SAML
Integrations	12 integrations	6 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Maze 5/5 · Lyssna 5/5
Participant recruitment	✓	✓
Moderated sessions	✓	✓
Unmoderated sessions	✓	✓
Prototype support	✓	✓
Mobile app support	✓	✓
Specs
Participant limit	Not checked yet	Not checked yet
Our review
Pros	Free plan includes five seats and one study per month Supports prototype, website, mobile, moderated, and unmoderated studies AI analysis, participant recruitment, and broad workflow integrations	Free plan includes unlimited quick studies and 3 seats Supports interviews, prototypes, websites, sorting, and tree testing Includes participant recruitment, recordings, transcription, and AI summaries
Cons	Free plan limits teams to one study per month Panel participants use pay-per-use credits on the Free plan Enterprise pricing requires contact with sales	Growth costs $166 USD per month with annual billing Mobile-app testing is not supported Free plan limits self-recruited responses to 15
Our verdict	Maze is a web-based product research platform for researchers, designers, product managers, and marketing teams. It covers prototype testing, live website and mobile app testing, surveys, card sorting, tree testing, moderated interviews,… Read the review →	Lyssna is a web-based user research platform for designers, marketers, product teams, and UX researchers. It brings moderated interviews, unmoderated usability studies, surveys, Figma prototype testing, live website testing, card sorting,… Read the review →

Strengths and trade-offs

• Maze — where it wins

  • Free plan includes five seats and one study per month
  • Supports prototype, website, mobile, moderated, and unmoderated studies
  • AI analysis, participant recruitment, and broad workflow integrations

  Where it doesn't

  • Free plan limits teams to one study per month
  • Panel participants use pay-per-use credits on the Free plan
  • Enterprise pricing requires contact with sales

• Lyssna — where it wins

  • Free plan includes unlimited quick studies and 3 seats
  • Supports interviews, prototypes, websites, sorting, and tree testing
  • Includes participant recruitment, recordings, transcription, and AI summaries

  Where it doesn't

  • Growth costs $166 USD per month with annual billing
  • Mobile-app testing is not supported
  • Free plan limits self-recruited responses to 15

• Maze9.4/10 · Free plan · 30-day trial

  A broad research toolkit with meaningful free access and an enterprise path.

  Visit MazeFull verdict →
• Lyssna9.1/10 · Free plan

  A broad web-based research toolkit with a useful free plan and limited mobile coverage.

  Visit LyssnaFull verdict →