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Head-to-head · Usability Testing Software

Maze vs Userlytics

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Maze #1 in Usability Testing Software 9.4/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit Maze
Userlytics #8 in Usability Testing Software 8.6/10 Paid ✓ 5 of 5 features Visit Userlytics

Maze leads on 1 check, Userlytics on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMaze · 9.4/10
  • Free planonly Maze
  • Free trialonly Maze

Maze scores higher on our rubric for usability testing software: 9.4 against 8.6 out of 10; our editors rank them #1 and #8.

Maze offers free plan; Userlytics doesn't.

Maze is the better fit for teams wanting broad usability research on a free plan. Userlytics is the better fit for teams needing advanced metrics and a large panel.

  • Maze fits best

    Teams wanting broad usability research on a free plan

  • Userlytics fits best

    Teams needing advanced metrics and a large panel

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Maze 9.4/10 Visit ↗ Userlytics 8.6/10 Visit ↗
At a glance
Editor score 9.4 8.6
Ranking #1 in Usability Testing Software #8 in Usability Testing Software
Best for Teams wanting broad usability research on a free plan Teams needing advanced metrics and a large panel
Pricing model Free plan + paid Paid
Starting price Free plan · 30-day trial —
Free plan ✓ (best) —
Free trial 30 days —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web, Windows, macOS, iOS, Android
Support Email, Tickets, Docs Email, Phone, Docs
Compliance SOC 2, GDPR, SSO/SAML ISO 27001, GDPR, PCI DSS, 2FA
Integrations 12 integrations 8 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Maze 5/5 · Userlytics 5/5
Participant recruitment ✓ ✓
Moderated sessions ✓ ✓
Unmoderated sessions ✓ ✓
Prototype support ✓ ✓
Mobile app support ✓ ✓
Specs
Participant limit Not checked yet Not checked yet
Our review
Pros
  • Free plan includes five seats and one study per month
  • Supports prototype, website, mobile, moderated, and unmoderated studies
  • AI analysis, participant recruitment, and broad workflow integrations
  • Recruit from a global panel of more than 2 million participants
  • Covers moderated, unmoderated, quantitative, and prototype testing
  • Includes advanced UX metrics, AI analysis, and transcriptions
Cons
  • Free plan limits teams to one study per month
  • Panel participants use pay-per-use credits on the Free plan
  • Enterprise pricing requires contact with sales
  • Premium starts at $699 per month billed annually
  • Pricing is complex across project, participant, and subscription plans
  • Lacks integrations for broader workflow connectivity
Our verdict

Maze is a web-based product research platform for researchers, designers, product managers, and marketing teams. It covers prototype testing, live website and mobile app testing, surveys, card sorting, tree testing, moderated interviews,…

Read the review →

Userlytics is a remote UX research and usability testing platform for enterprises, government organizations, nonprofits, agencies, startups, product teams, designers, and marketers. It supports moderated and unmoderated studies across…

Read the review →
  1. MazeUsability Testing Software 9.4Free plan · 30-day trial
  2. UserlyticsUsability Testing Software 8.6Paid

Strengths and trade-offs

  • Maze — where it wins

    • Free plan includes five seats and one study per month
    • Supports prototype, website, mobile, moderated, and unmoderated studies
    • AI analysis, participant recruitment, and broad workflow integrations

    Where it doesn't

    • Free plan limits teams to one study per month
    • Panel participants use pay-per-use credits on the Free plan
    • Enterprise pricing requires contact with sales

  • Userlytics — where it wins

    • Recruit from a global panel of more than 2 million participants
    • Covers moderated, unmoderated, quantitative, and prototype testing
    • Includes advanced UX metrics, AI analysis, and transcriptions

    Where it doesn't

    • Premium starts at $699 per month billed annually
    • Pricing is complex across project, participant, and subscription plans
    • Lacks integrations for broader workflow connectivity
  • Maze9.4/10 · Free plan · 30-day trial

    A broad research toolkit with meaningful free access and an enterprise path.

    Visit MazeFull verdict →
  • Userlytics8.6/10 · Paid

    A broad research platform for teams that need advanced metrics and participant recruitment.

    Visit UserlyticsFull verdict →

More comparisons

All usability testing software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update