Lyssna vs Userlytics

Lyssna9.1Visit Userlytics8.6Visit

Higher score Lyssna #3 in Usability Testing Software 9.1/10 Free plan Free plan✓ 5 of 5 features Visit Lyssna

vs

Userlytics #8 in Usability Testing Software 8.6/10 Paid ✓ 5 of 5 features Visit Userlytics

• Lyssna fits best

  Web-focused teams needing a broad free toolkit

• Userlytics fits best

  Teams needing advanced metrics and a large panel

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Side by side

Feature	Lyssna 9.1/10 Visit ↗	Userlytics 8.6/10 Visit ↗
At a glance
Editor score	9.1	8.6
Ranking	#3 in Usability Testing Software	#8 in Usability Testing Software
Best for	Web-focused teams needing a broad free toolkit	Teams needing advanced metrics and a large panel
Pricing model	Free plan + paid	Paid
Starting price	$165/mo	—
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Email, Live chat, Docs	Email, Phone, Docs
Compliance	SOC 2, GDPR, SSO/SAML	ISO 27001, GDPR, PCI DSS, 2FA
Integrations	6 integrations	8 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Lyssna 5/5 · Userlytics 5/5
Participant recruitment	✓	✓
Moderated sessions	✓	✓
Unmoderated sessions	✓	✓
Prototype support	✓	✓
Mobile app support	✓	✓
Specs
Participant limit	Not checked yet	Not checked yet
Our review
Pros	Free plan includes unlimited quick studies and 3 seats Supports interviews, prototypes, websites, sorting, and tree testing Includes participant recruitment, recordings, transcription, and AI summaries	Recruit from a global panel of more than 2 million participants Covers moderated, unmoderated, quantitative, and prototype testing Includes advanced UX metrics, AI analysis, and transcriptions
Cons	Growth costs $166 USD per month with annual billing Mobile-app testing is not supported Free plan limits self-recruited responses to 15	Premium starts at $699 per month billed annually Pricing is complex across project, participant, and subscription plans Lacks integrations for broader workflow connectivity
Our verdict	Lyssna is a web-based user research platform for designers, marketers, product teams, and UX researchers. It brings moderated interviews, unmoderated usability studies, surveys, Figma prototype testing, live website testing, card sorting,… Read the review →	Userlytics is a remote UX research and usability testing platform for enterprises, government organizations, nonprofits, agencies, startups, product teams, designers, and marketers. It supports moderated and unmoderated studies across… Read the review →

Strengths and trade-offs

• Lyssna — where it wins

  • Free plan includes unlimited quick studies and 3 seats
  • Supports interviews, prototypes, websites, sorting, and tree testing
  • Includes participant recruitment, recordings, transcription, and AI summaries

  Where it doesn't

  • Growth costs $166 USD per month with annual billing
  • Mobile-app testing is not supported
  • Free plan limits self-recruited responses to 15

• Userlytics — where it wins

  • Recruit from a global panel of more than 2 million participants
  • Covers moderated, unmoderated, quantitative, and prototype testing
  • Includes advanced UX metrics, AI analysis, and transcriptions

  Where it doesn't

  • Premium starts at $699 per month billed annually
  • Pricing is complex across project, participant, and subscription plans
  • Lacks integrations for broader workflow connectivity

• Lyssna9.1/10 · Free plan

  A broad web-based research toolkit with a useful free plan and limited mobile coverage.

  Visit LyssnaFull verdict →
• Userlytics8.6/10 · Paid

  A broad research platform for teams that need advanced metrics and participant recruitment.

  Visit UserlyticsFull verdict →