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Head-to-head · Usability Testing Software

Lyssna vs UXArmy

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Lyssna #3 in Usability Testing Software 9.1/10 Free plan Free plan✓ 5 of 5 features Visit Lyssna
UXArmy #6 in Usability Testing Software 8.8/10 Free plan Free plan✓ 5 of 5 features Visit UXArmy

Lyssna leads on 0 checks, UXArmy on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreLyssna · 9.1/10
  • Lowest starting priceUXArmy · $25/mo
  • Free planboth

Lyssna scores higher on our rubric for usability testing software: 9.1 against 8.8 out of 10; our editors rank them #3 and #6.

UXArmy is cheaper to start at $25/mo against $165/mo.

Lyssna is the better fit for web-focused teams needing a broad free toolkit. UXArmy is the better fit for budget-conscious teams needing broad core coverage.

  • Lyssna fits best

    Web-focused teams needing a broad free toolkit

  • UXArmy fits best

    Budget-conscious teams needing broad core coverage

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Lyssna 9.1/10 Visit ↗ UXArmy 8.8/10 Visit ↗
At a glance
Editor score 9.1 8.8
Ranking #3 in Usability Testing Software #6 in Usability Testing Software
Best for Web-focused teams needing a broad free toolkit Budget-conscious teams needing broad core coverage
Pricing model Free plan + paid Free plan + paid
Starting price $165/mo $25/mo (best)
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Docs Email, Live chat, Docs
Compliance SOC 2, GDPR, SSO/SAML SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML
Integrations 6 integrations 4 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Lyssna 5/5 · UXArmy 5/5
Participant recruitment ✓ ✓
Moderated sessions ✓ ✓
Unmoderated sessions ✓ ✓
Prototype support ✓ ✓
Mobile app support ✓ ✓
Specs
Participant limit Not checked yet 5 participants
Our review
Pros
  • Free plan includes unlimited quick studies and 3 seats
  • Supports interviews, prototypes, websites, sorting, and tree testing
  • Includes participant recruitment, recordings, transcription, and AI summaries
  • Supports moderated, unmoderated, mobile, prototype, card sorting, and tree testing
  • Free plan includes unlimited active studies, transcription, storage, and AI features
  • Recruit participants through UserAdvocate and managed ResearchOps services
Cons
  • Growth costs $166 USD per month with annual billing
  • Mobile-app testing is not supported
  • Free plan limits self-recruited responses to 15
  • Integrations focus on Slack, Google Sheets, Excel, and CSV
  • Participant panel recruitment is an add-on on the Starter plan
  • Free and Starter plans provide one full seat
Our verdict

Lyssna is a web-based user research platform for designers, marketers, product teams, and UX researchers. It brings moderated interviews, unmoderated usability studies, surveys, Figma prototype testing, live website testing, card sorting,…

Read the review →

UXArmy is a remote user research and usability testing platform for product teams, designers, marketers, and researchers. It supports website, native mobile app, and prototype studies across web, iOS, and Android. Its research formats…

Read the review →
  1. LyssnaUsability Testing Software 9.1Free plan
  2. UXArmyUsability Testing Software 8.8Free plan

Strengths and trade-offs

  • Lyssna — where it wins

    • Free plan includes unlimited quick studies and 3 seats
    • Supports interviews, prototypes, websites, sorting, and tree testing
    • Includes participant recruitment, recordings, transcription, and AI summaries

    Where it doesn't

    • Growth costs $166 USD per month with annual billing
    • Mobile-app testing is not supported
    • Free plan limits self-recruited responses to 15
  • UXArmy — where it wins

    • Supports moderated, unmoderated, mobile, prototype, card sorting, and tree testing
    • Free plan includes unlimited active studies, transcription, storage, and AI features
    • Recruit participants through UserAdvocate and managed ResearchOps services

    Where it doesn't

    • Integrations focus on Slack, Google Sheets, Excel, and CSV
    • Participant panel recruitment is an add-on on the Starter plan
    • Free and Starter plans provide one full seat
  • Lyssna9.1/10 · Free plan

    A broad web-based research toolkit with a useful free plan and limited mobile coverage.

    Visit LyssnaFull verdict →
  • UXArmy8.8/10 · Free plan

    Broad usability coverage with a free plan, mobile support, and participant recruitment options.

    Visit UXArmyFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update