ManageEngine Endpoint Central vs OpenText SMAX

ManageEngine Endpoint Central9.3Visit OSOpenText SMAX9.1Visit

Higher score ManageEngine Endpoint Central #2 in Enterprise IT Management Software 9.3/10 Free plan · 30-day trial Free planFree trial✓ 1 of 6 features Visit site

vs

OS OpenText SMAX #3 in Enterprise IT Management Software 9.1/10 Pricing on request · 14-day trial Free trial✓ 0 of 6 features Visit OpenText

• ManageEngine Endpoint Central fits best

  Teams needing broad endpoint management at scale

• OpenText SMAX fits best

  Enterprises needing configurable ITIL service management

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Side by side

Feature	ManageEngine Endpoint Central 9.3/10 Visit ↗	OSOpenText SMAX 9.1/10 Visit ↗
At a glance
Editor score	9.3	9.1
Ranking	#2 in Enterprise IT Management Software	#3 in Enterprise IT Management Software
Best for	Teams needing broad endpoint management at scale	Enterprises needing configurable ITIL service management
Pricing model	Free plan + paid	Paid
Starting price	$795/device/yr	—
Free plan	✓ (best)	—
Free trial	30 days	14 days
Free trial length	30 days · no card needed	14 days
Deployment	Cloud, Self-hosted	Cloud, Self-hosted
Platforms	Web	Web, iOS, Android
Support	Email, Phone, Tickets, Community, Docs · 24/7	Docs
Integrations	14 integrations	5 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features ManageEngine Endpoint Central 1/6 · OpenText SMAX 0/6
Endpoint management	Not checked yet	Not checked yet
Patch management	✓ (best)	Not checked yet
Asset discovery	Not checked yet	Not checked yet
Service desk	Not checked yet	Not checked yet
Identity and access	Not checked yet	Not checked yet
Automation workflows	Not checked yet	Not checked yet
Specs
Deployment model	Hybrid	Not checked yet
Our review
Pros	Combines patching, deployment, inventory, remediation, imaging, and MDM Available as cloud software or self-hosted deployment REST APIs and 14 integrations connect service and security tools	Covers core ITIL processes, including incident, change, problem, and release management Codeless workflow configuration, automation, and native CMDB support Cloud or self-hosted deployment with Android and iOS apps
Cons	Free Edition is limited to 25 devices Paid pricing is based on 50-endpoint blocks 24/7 support is presented as a premium service	Pricing requires contacting sales No permanent free plan; the hosted trial lasts 14 days The documented support channel is limited to documentation
Our verdict	ManageEngine Endpoint Central is a unified endpoint management and security platform for teams managing servers, desktops, laptops, smartphones, tablets, and other devices. Its central console covers operating-system and third-party… Read the review →	OpenText SMAX, now presented as OpenText Service Management, brings IT service workflows, configuration management, and related enterprise service processes into one suite. Its ITIL-aligned scope includes incident, problem, change,… Read the review →

Strengths and trade-offs

• ManageEngine Endpoint Central — where it wins

  • Combines patching, deployment, inventory, remediation, imaging, and MDM
  • Available as cloud software or self-hosted deployment
  • REST APIs and 14 integrations connect service and security tools

  Where it doesn't

  • Free Edition is limited to 25 devices
  • Paid pricing is based on 50-endpoint blocks
  • 24/7 support is presented as a premium service

• OpenText SMAX — where it wins

  • Covers core ITIL processes, including incident, change, problem, and release management
  • Codeless workflow configuration, automation, and native CMDB support
  • Cloud or self-hosted deployment with Android and iOS apps

  Where it doesn't

  • Pricing requires contacting sales
  • No permanent free plan; the hosted trial lasts 14 days
  • The documented support channel is limited to documentation

• ManageEngine Endpoint Central9.3/10 · Free plan · 30-day trial

  Broad endpoint control with flexible deployment, integrations, and a free 25-device edition.

  Visit siteFull verdict →
• OSOpenText SMAX9.1/10 · Pricing on request · 14-day trial

  A configurable ITIL-aligned suite for teams managing service, change, and asset workflows.

  Visit OpenTextFull verdict →