ManageEngine Endpoint Central vs ManageEngine ServiceDesk Plus

ManageEngine Endpoint Central9.3Visit ManageEngine ServiceDesk Plus8.9Visit

Higher score ManageEngine Endpoint Central #2 in Enterprise IT Management Software 9.3/10 Free plan · 30-day trial Free planFree trial✓ 1 of 6 features Visit site

vs

ManageEngine ServiceDesk Plus #5 in Enterprise IT Management Software 8.9/10 Free plan · 30-day trial Free planFree trial✓ 0 of 6 features Visit ManageEngine

• ManageEngine Endpoint Central fits best

  Teams needing broad endpoint management at scale

• ManageEngine ServiceDesk Plus fits best

  IT teams needing affordable service-desk foundations

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Side by side

Feature	ManageEngine Endpoint Central 9.3/10 Visit ↗	ManageEngine ServiceDesk Plus 8.9/10 Visit ↗
At a glance
Editor score	9.3	8.9
Ranking	#2 in Enterprise IT Management Software	#5 in Enterprise IT Management Software
Best for	Teams needing broad endpoint management at scale	IT teams needing affordable service-desk foundations
Pricing model	Free plan + paid	Free plan + paid
Starting price	$795/device/yr	$13/user/mo
Free plan	✓	✓
Free trial	30 days	30 days
Free trial length	30 days · no card needed	30 days
Deployment	Cloud, Self-hosted	Cloud, Self-hosted, Mobile
Platforms	Web	Web, Windows, Linux, macOS, iOS, Android
Support	Email, Phone, Tickets, Community, Docs · 24/7	Phone, Email
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, 2FA	SSO/SAML
Integrations	14 integrations	15 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ManageEngine Endpoint Central 1/6 · ManageEngine ServiceDesk Plus 0/6
Endpoint management	Not checked yet	Not checked yet
Patch management	✓ (best)	Not checked yet
Asset discovery	Not checked yet	Not checked yet
Service desk	Not checked yet	Not checked yet
Identity and access	Not checked yet	Not checked yet
Automation workflows	Not checked yet	Not checked yet
Specs
Deployment model	Hybrid	Not checked yet
Our review
Pros	Combines patching, deployment, inventory, remediation, imaging, and MDM Available as cloud software or self-hosted deployment REST APIs and 14 integrations connect service and security tools	Free Standard edition supports up to five technicians. Incident handling, self-service, knowledge base, SLAs, and approvals. Professional and Enterprise add asset management and broader service features.
Cons	Free Edition is limited to 25 devices Paid pricing is based on 50-endpoint blocks 24/7 support is presented as a premium service	Asset management starts with Professional at $27 per technician monthly. Change management and projects require Enterprise at $67 per technician monthly. No 24/7 support; support channels are phone and email.
Our verdict	ManageEngine Endpoint Central is a unified endpoint management and security platform for teams managing servers, desktops, laptops, smartphones, tablets, and other devices. Its central console covers operating-system and third-party… Read the review →	ManageEngine ServiceDesk Plus brings incident and request management, self-service, knowledge base, SLA handling, approvals, and reporting into a service desk for IT teams and departments such as HR, facilities, and finance. It is aimed at… Read the review →

Strengths and trade-offs

• ManageEngine Endpoint Central — where it wins

  • Combines patching, deployment, inventory, remediation, imaging, and MDM
  • Available as cloud software or self-hosted deployment
  • REST APIs and 14 integrations connect service and security tools

  Where it doesn't

  • Free Edition is limited to 25 devices
  • Paid pricing is based on 50-endpoint blocks
  • 24/7 support is presented as a premium service

• ManageEngine ServiceDesk Plus — where it wins

  • Free Standard edition supports up to five technicians.
  • Incident handling, self-service, knowledge base, SLAs, and approvals.
  • Professional and Enterprise add asset management and broader service features.

  Where it doesn't

  • Asset management starts with Professional at $27 per technician monthly.
  • Change management and projects require Enterprise at $67 per technician monthly.
  • No 24/7 support; support channels are phone and email.

• ManageEngine Endpoint Central9.3/10 · Free plan · 30-day trial

  Broad endpoint control with flexible deployment, integrations, and a free 25-device edition.

  Visit siteFull verdict →
• ManageEngine ServiceDesk Plus8.9/10 · Free plan · 30-day trial

  An affordable service desk with a free edition and paid tiers that add asset and change management.

  Visit ManageEngineFull verdict →