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Head-to-head · Email Automation

Mailchimp vs Braze

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Mailchimp #3 in Email Automation 9.1/10 Free plan · 14-day trial Free planFree trial✓ 1 of 4 features Visit Mailchimp
Braze #7 in Email Automation 8.8/10 Pricing on request ✓ 0 of 4 features Visit Braze

Mailchimp leads on 0 checks, Braze on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMailchimp · 9.1/10
  • Free planonly Mailchimp
  • Free trialonly Mailchimp
  • Most featuresMailchimp · 1 of 4

Mailchimp scores higher on our rubric for email automation: 9.1 against 8.8 out of 10; our editors rank them #3 and #7.

Mailchimp is the better fit for businesses seeking a versatile email marketing suite. Braze is the better fit for mid-market and enterprise lifecycle marketing teams.

  • Mailchimp fits best

    Businesses seeking a versatile email marketing suite

  • Braze fits best

    Mid-market and enterprise lifecycle marketing teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Mailchimp 9.1/10 Visit ↗ Braze 8.8/10 Visit ↗
At a glance
Editor score 9.1 8.8
Ranking #3 in Email Automation #7 in Email Automation
Best for Businesses seeking a versatile email marketing suite Mid-market and enterprise lifecycle marketing teams
Pricing model Free plan + paid Paid
Starting price — —
Free plan ✓ (best) Not checked yet
Free trial 14 days —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Live chat, Phone, Docs · 24/7 Tickets, Community, Docs · 24/7
Compliance GDPR SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA
Integrations 300+ integrations 1,000+ integrations
Built for Solo, Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Mailchimp 1/4 · Braze 0/4
Audience segmentation Not checked yet Not checked yet
Email templates Not checked yet Not checked yet
SMS automation Not checked yet Not checked yet
Landing pages ✓ (best) Not checked yet
Specs
Monthly email limit Not checked yet Not checked yet
Automation workflows Not checked yet Not checked yet
Our review
Pros
  • Combines campaigns, automation flows, segmentation, and landing pages
  • Free plan includes A/B testing, forms, and up to 250 contacts
  • Works across web, iOS, Android, and API, with 300 integrations
  • Orchestrates email, push, SMS, WhatsApp and in-app journeys
  • Canvas supports real-time triggers, branching and experimentation
  • Integrates with data platforms and offers 1,000 integrations
Cons
  • Free plan is limited to 250 contacts and 500 email sends per month
  • Paid plan amounts vary by contact tier
  • Expanded automation flows and advanced segmentation start on Standard
  • Pricing scales with monthly active users and Action Credits
  • Advanced orchestration, security and AI capabilities vary by edition
  • Its broad channel and data scope may exceed email-only needs
Our verdict

Mailchimp brings email campaign creation, audience management, marketing automation, landing pages, and analytics into one suite. It suits businesses that want to create and send campaigns while also collecting signups and tailoring…

Read the review →

Braze is a cloud customer engagement platform for brands and lifecycle marketing teams that coordinate campaigns across customer touchpoints. It uses first-party customer data for segmented messaging by email, mobile and web push, in-app,…

Read the review →
  1. MailchimpEmail Automation 9.1Free plan · 14-day trial
  2. BrazeEmail Automation 8.8Pricing on request

Strengths and trade-offs

  • Mailchimp — where it wins

    • Combines campaigns, automation flows, segmentation, and landing pages
    • Free plan includes A/B testing, forms, and up to 250 contacts
    • Works across web, iOS, Android, and API, with 300 integrations

    Where it doesn't

    • Free plan is limited to 250 contacts and 500 email sends per month
    • Paid plan amounts vary by contact tier
    • Expanded automation flows and advanced segmentation start on Standard
  • Braze — where it wins

    • Orchestrates email, push, SMS, WhatsApp and in-app journeys
    • Canvas supports real-time triggers, branching and experimentation
    • Integrates with data platforms and offers 1,000 integrations

    Where it doesn't

    • Pricing scales with monthly active users and Action Credits
    • Advanced orchestration, security and AI capabilities vary by edition
    • Its broad channel and data scope may exceed email-only needs
  • Mailchimp9.1/10 · Free plan · 14-day trial

    A broad email marketing suite with automation, segmentation, landing pages, and a free tier.

    Visit MailchimpFull verdict →
  • Braze8.8/10 · Pricing on request

    A cross-channel platform for teams coordinating data-driven customer journeys.

    Visit BrazeFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update