Luma Health vs Patient Access

Luma Health—Visit Patient Access—Visit

Luma Health #6 in Patient Portal Software —/10 Pricing on request ✓ 0 of 4 features Visit Luma Health

vs

Patient Access #8 in Patient Portal Software —/10 Free plan Free plan✓ 2 of 4 features Visit Patient Access

• Luma Health fits best

  Health systems focused on access and scheduling

• Patient Access fits best

  UK patients using NHS and local care services

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Side by side

Feature	Luma Health —/10 Visit ↗	Patient Access —/10 Visit ↗
At a glance
Editor score	—	—
Ranking	#6 in Patient Portal Software	#8 in Patient Portal Software
Best for	Health systems focused on access and scheduling	UK patients using NHS and local care services
Pricing model	Paid	Free
Starting price	Not published	Not published
Free plan	—	✓ (best)
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Email, Docs	Email
Built for	Mid-market, Enterprise	Solo
Features Luma Health 0/4 · Patient Access 2/4
Secure messaging	Not published	✓ (best)
Record access	Not published	✓ (best)
Online payments	Not published	Not published
Digital forms	Not published	Not published
Specs
Appointment tools	Not published	Self-schedule
Mobile access	Not published	Web-and-app
Our review
Pros	Bidirectional EHR scheduling integration with appointment availability and writeback Automated waitlist offers help fill canceled appointment slots Scheduling, intake, reminders, telehealth, and payments in one platform	Book in-person or remote GP appointments and request repeat prescriptions. View and share medical records, then message a GP practice. Access selected NHS referrals and local pharmacy services.
Cons	Contact-sales pricing limits upfront plan comparison Web-only access may not suit teams requiring native desktop or mobile apps Emphasizes access workflows more than records and patient messaging	GP-linked features depend on practice participation and availability. Self-referral is limited to selected NHS services. It focuses on patient access rather than a broad practice portal.
Our verdict	Luma Health provides cloud software for healthcare organizations that want to manage patient access and engagement. Its capabilities cover online appointment scheduling through text messages, provider websites, and Google; configurable… Read the review →	Patient Access connects people in the UK with participating GP practices and local health services through a website and mobile app. It is aimed at patients who want to manage routine care online: depending on their practice, they can book… Read the review →

Strengths and trade-offs

• Luma Health — where it wins

  • Bidirectional EHR scheduling integration with appointment availability and writeback
  • Automated waitlist offers help fill canceled appointment slots
  • Scheduling, intake, reminders, telehealth, and payments in one platform

  Where it doesn't

  • Contact-sales pricing limits upfront plan comparison
  • Web-only access may not suit teams requiring native desktop or mobile apps
  • Emphasizes access workflows more than records and patient messaging

• Patient Access — where it wins

  • Book in-person or remote GP appointments and request repeat prescriptions.
  • View and share medical records, then message a GP practice.
  • Access selected NHS referrals and local pharmacy services.

  Where it doesn't

  • GP-linked features depend on practice participation and availability.
  • Self-referral is limited to selected NHS services.
  • It focuses on patient access rather than a broad practice portal.

• Luma Health—/10 · Pricing on request

  A cloud patient-access platform for scheduling, intake, waitlists, telehealth, and payments.

  Visit Luma HealthFull verdict →
• Patient Access—/10 · Free plan

  A free web and mobile portal for GP services and selected local care.

  Visit Patient AccessFull verdict →