healow vs Luma Health

healow9.2Visit Luma Health8.6Visit

Higher score healow #1 in Patient Portal Software 9.2/10 Free plan · pricing on request Free plan✓ 1 of 4 features Visit healow

vs

Luma Health #6 in Patient Portal Software 8.6/10 Pricing on request ✓ 0 of 4 features Visit Luma Health

• healow fits best

  Practices wanting a full-featured patient portal

• Luma Health fits best

  Health systems focused on access and scheduling

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Side by side

Feature	healow 9.2/10 Visit ↗	Luma Health 8.6/10 Visit ↗
At a glance
Editor score	9.2	8.6
Ranking	#1 in Patient Portal Software	#6 in Patient Portal Software
Best for	Practices wanting a full-featured patient portal	Health systems focused on access and scheduling
Pricing model	Free plan + paid	Paid
Starting price	Free plan · pricing on request	Pricing on request
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Docs	Email, Docs
Compliance	HIPAA	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features healow 1/4 · Luma Health 0/4
Secure messaging	✓ (best)	Not checked yet
Record access	Not checked yet	Not checked yet
Online payments	Not checked yet	Not checked yet
Digital forms	Not checked yet	Not checked yet
Specs
Appointment tools	Not checked yet	Not checked yet
Mobile access	Not checked yet	Not checked yet
Our review
Pros	Free patient portal and app access for patients Combines scheduling, digital intake, messaging, reminders, and telehealth Web and mobile access with HIPAA compliance	Bidirectional EHR scheduling integration with appointment availability and writeback Automated waitlist offers help fill canceled appointment slots Scheduling, intake, reminders, telehealth, and payments in one platform
Cons	Practice-facing products require contacting sales Patient feature availability can vary by practice Support channels listed are limited to documentation	Contact-sales pricing limits upfront plan comparison Web-only access may not suit teams requiring native desktop or mobile apps Emphasizes access workflows more than records and patient messaging
Our verdict	For practices that want patients to handle more of the care journey online, healow combines a patient portal and mobile app with appointment booking, digital check-in, records access, secure messaging, reminders, telehealth, and bill… Read the review →	Luma Health provides cloud software for healthcare organizations that want to manage patient access and engagement. Its capabilities cover online appointment scheduling through text messages, provider websites, and Google; configurable… Read the review →

Strengths and trade-offs

• healow — where it wins

  • Free patient portal and app access for patients
  • Combines scheduling, digital intake, messaging, reminders, and telehealth
  • Web and mobile access with HIPAA compliance

  Where it doesn't

  • Practice-facing products require contacting sales
  • Patient feature availability can vary by practice
  • Support channels listed are limited to documentation

• Luma Health — where it wins

  • Bidirectional EHR scheduling integration with appointment availability and writeback
  • Automated waitlist offers help fill canceled appointment slots
  • Scheduling, intake, reminders, telehealth, and payments in one platform

  Where it doesn't

  • Contact-sales pricing limits upfront plan comparison
  • Web-only access may not suit teams requiring native desktop or mobile apps
  • Emphasizes access workflows more than records and patient messaging

• healow9.2/10 · Free plan · pricing on request

  A broad patient portal spanning records, scheduling, intake, messaging, telehealth, and payments.

  Visit healowFull verdict →
• Luma Health8.6/10 · Pricing on request

  A cloud patient-access platform for scheduling, intake, waitlists, telehealth, and payments.

  Visit Luma HealthFull verdict →