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Head-to-head · Patient Portal Software

healow vs MEDITECH MyHealth

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score healow #1 in Patient Portal Software 9.2/10 Free plan · pricing on request Free plan✓ 1 of 4 features Visit healow
MEDITECH MyHealth #2 in Patient Portal Software 9.0/10 Pricing on request ✓ 4 of 4 features Visit MEDITECH

healow leads on 1 check, MEDITECH MyHealth on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorehealow · 9.2/10
  • Free planonly healow
  • Most featuresMEDITECH MyHealth · 4 of 4

healow scores higher on our rubric for patient portal software: 9.2 against 9.0 out of 10; our editors rank them #1 and #2.

healow offers free plan; MEDITECH MyHealth doesn't.

healow is the better fit for practices wanting a full-featured patient portal. MEDITECH MyHealth is the better fit for MEDITECH organizations needing a connected portal.

  • healow fits best

    Practices wanting a full-featured patient portal

  • MEDITECH MyHealth fits best

    MEDITECH organizations needing a connected portal

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature healow 9.2/10 Visit ↗ MEDITECH MyHealth 9.0/10 Visit ↗
At a glance
Editor score 9.2 9.0
Ranking #1 in Patient Portal Software #2 in Patient Portal Software
Best for Practices wanting a full-featured patient portal MEDITECH organizations needing a connected portal
Pricing model Free plan + paid Paid
Starting price Free plan · pricing on request Pricing on request
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Docs Docs, Email
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features healow 1/4 · MEDITECH MyHealth 4/4
Secure messaging ✓ ✓
Record access Not checked yet ✓ (best)
Online payments Not checked yet ✓ (best)
Digital forms Not checked yet ✓ (best)
Specs
Appointment tools Not checked yet Self-schedule
Mobile access Not checked yet Web-and-app
Our review
Pros
  • Free patient portal and app access for patients
  • Combines scheduling, digital intake, messaging, reminders, and telehealth
  • Web and mobile access with HIPAA compliance
  • Combines records, messaging, self-scheduling, forms and payment workflows.
  • Supports family, proxy and guest access to patient records.
  • Web and mobile access includes an AI chatbot for navigation and appointment help.
Cons
  • Practice-facing products require contacting sales
  • Patient feature availability can vary by practice
  • Support channels listed are limited to documentation
  • Access and available features depend on the healthcare organization.
  • Pricing is not published; organizations must contact sales.
  • Listed integrations are limited to MyDirectives and Health Records on iPhone.
Our verdict

For practices that want patients to handle more of the care journey online, healow combines a patient portal and mobile app with appointment booking, digital check-in, records access, secure messaging, reminders, telehealth, and bill…

Read the review →

MEDITECH MyHealth brings patient-facing health information and care tasks into a portal offered through healthcare organizations. Patients can message care teams, review laboratory results and radiology reports, request prescription…

Read the review →
  1. healowPatient Portal Software 9.2Free plan · pricing on request
  2. MEDITECH MyHealthPatient Portal Software 9.0Pricing on request

Strengths and trade-offs

  • healow — where it wins

    • Free patient portal and app access for patients
    • Combines scheduling, digital intake, messaging, reminders, and telehealth
    • Web and mobile access with HIPAA compliance

    Where it doesn't

    • Practice-facing products require contacting sales
    • Patient feature availability can vary by practice
    • Support channels listed are limited to documentation

  • MEDITECH MyHealth — where it wins

    • Combines records, messaging, self-scheduling, forms and payment workflows.
    • Supports family, proxy and guest access to patient records.
    • Web and mobile access includes an AI chatbot for navigation and appointment help.

    Where it doesn't

    • Access and available features depend on the healthcare organization.
    • Pricing is not published; organizations must contact sales.
    • Listed integrations are limited to MyDirectives and Health Records on iPhone.
  • healow9.2/10 · Free plan · pricing on request

    A broad patient portal spanning records, scheduling, intake, messaging, telehealth, and payments.

    Visit healowFull verdict →
  • MEDITECH MyHealth9.0/10 · Pricing on request

    A connected portal for records, care-team messaging, appointments and payments.

    Visit MEDITECHFull verdict →

More comparisons

All patient portal software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update