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Head-to-head · Patient Portal Software

healow vs FollowMyHealth

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score healow #1 in Patient Portal Software 9.2/10 Free plan · pricing on request Free plan✓ 1 of 4 features Visit healow
FollowMyHealth #7 in Patient Portal Software 8.4/10 Free plan Free plan✓ 1 of 4 features Visit FollowMyHealth

healow leads on 0 checks, FollowMyHealth on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scorehealow · 9.2/10
  • Free planboth

healow scores higher on our rubric for patient portal software: 9.2 against 8.4 out of 10; our editors rank them #1 and #7.

healow is the better fit for practices wanting a full-featured patient portal. FollowMyHealth is the better fit for patients needing free records and provider access.

  • healow fits best

    Practices wanting a full-featured patient portal

  • FollowMyHealth fits best

    Patients needing free records and provider access

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature healow 9.2/10 Visit ↗ FollowMyHealth 8.4/10 Visit ↗
At a glance
Editor score 9.2 8.4
Ranking #1 in Patient Portal Software #7 in Patient Portal Software
Best for Practices wanting a full-featured patient portal Patients needing free records and provider access
Pricing model Free plan + paid Free
Starting price Free plan · pricing on request Free plan
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Docs Docs
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features healow 1/4 · FollowMyHealth 1/4
Secure messaging ✓ ✓
Record access Not checked yet Not checked yet
Online payments Not checked yet Not checked yet
Digital forms Not checked yet Not checked yet
Specs
Appointment tools Not checked yet Not checked yet
Mobile access Not checked yet Not checked yet
Our review
Pros
  • Free patient portal and app access for patients
  • Combines scheduling, digital intake, messaging, reminders, and telehealth
  • Web and mobile access with HIPAA compliance
  • View shared records, clinical documents, and test results
  • Message providers and manage or schedule appointments
  • Track personal health information on web and mobile
Cons
  • Practice-facing products require contacting sales
  • Patient feature availability can vary by practice
  • Support channels listed are limited to documentation
  • Features depend on what a connected healthcare organization enables
  • The feature set centers on patient access rather than broader portal capabilities
  • Provider-side availability depends on participating organizations
Our verdict

For practices that want patients to handle more of the care journey online, healow combines a patient portal and mobile app with appointment booking, digital check-in, records access, secure messaging, reminders, telehealth, and bill…

Read the review →

FollowMyHealth is a patient engagement and electronic health-record portal from Veradigm. Patients can use its web and mobile apps to access health information shared by participating providers, communicate with care teams, and manage…

Read the review →
  1. healowPatient Portal Software 9.2Free plan · pricing on request
  2. FollowMyHealthPatient Portal Software 8.4Free plan

Strengths and trade-offs

  • healow — where it wins

    • Free patient portal and app access for patients
    • Combines scheduling, digital intake, messaging, reminders, and telehealth
    • Web and mobile access with HIPAA compliance

    Where it doesn't

    • Practice-facing products require contacting sales
    • Patient feature availability can vary by practice
    • Support channels listed are limited to documentation

  • FollowMyHealth — where it wins

    • View shared records, clinical documents, and test results
    • Message providers and manage or schedule appointments
    • Track personal health information on web and mobile

    Where it doesn't

    • Features depend on what a connected healthcare organization enables
    • The feature set centers on patient access rather than broader portal capabilities
    • Provider-side availability depends on participating organizations
  • healow9.2/10 · Free plan · pricing on request

    A broad patient portal spanning records, scheduling, intake, messaging, telehealth, and payments.

    Visit healowFull verdict →
  • FollowMyHealth8.4/10 · Free plan

    A free web and mobile portal for records, provider messaging, and appointments.

    Visit FollowMyHealthFull verdict →

More comparisons

All patient portal software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update