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Head-to-head · Patient Portal Software

MEDITECH MyHealth vs Luma Health

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
MEDITECH MyHealth #2 in Patient Portal Software —/10 Pricing on request ✓ 4 of 4 features Visit MEDITECH
Luma Health #6 in Patient Portal Software —/10 Pricing on request ✓ 0 of 4 features Visit Luma Health

MEDITECH MyHealth leads on 4 checks, Luma Health on 0, and 1 is even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Most featuresMEDITECH MyHealth · 4 of 4

Our editors rank MEDITECH MyHealth at #2 and Luma Health at #6 for patient portal software; MEDITECH MyHealth and Luma Health have no rubric score yet (facts researched, not yet scored), so the checks below decide.

MEDITECH MyHealth offers secure messaging; Luma Health doesn't publish it. MEDITECH MyHealth offers record access; Luma Health doesn't publish it. MEDITECH MyHealth offers online payments; Luma Health doesn't publish it. MEDITECH MyHealth offers digital forms; Luma Health doesn't publish it.

MEDITECH MyHealth is the better fit for MEDITECH organizations needing a connected portal. Luma Health is the better fit for health systems focused on access and scheduling.

  • MEDITECH MyHealth fits best

    MEDITECH organizations needing a connected portal

  • Luma Health fits best

    Health systems focused on access and scheduling

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Side by side

Feature MEDITECH MyHealth —/10 Visit ↗ Luma Health —/10 Visit ↗
At a glance
Editor score — —
Ranking #2 in Patient Portal Software #6 in Patient Portal Software
Best for MEDITECH organizations needing a connected portal Health systems focused on access and scheduling
Pricing model Paid Paid
Starting price Not published Not published
Free plan — —
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Docs, Email Email, Docs
Integrations 2 integrations 8 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features MEDITECH MyHealth 4/4 · Luma Health 0/4
Secure messaging ✓ (best) Not published
Record access ✓ (best) Not published
Online payments ✓ (best) Not published
Digital forms ✓ (best) Not published
Specs
Appointment tools Self-schedule Not published
Mobile access Web-and-app Not published
Our review
Pros
  • Combines records, messaging, self-scheduling, forms and payment workflows.
  • Supports family, proxy and guest access to patient records.
  • Web and mobile access includes an AI chatbot for navigation and appointment help.
  • Bidirectional EHR scheduling integration with appointment availability and writeback
  • Automated waitlist offers help fill canceled appointment slots
  • Scheduling, intake, reminders, telehealth, and payments in one platform
Cons
  • Access and available features depend on the healthcare organization.
  • Pricing is not published; organizations must contact sales.
  • Listed integrations are limited to MyDirectives and Health Records on iPhone.
  • Contact-sales pricing limits upfront plan comparison
  • Web-only access may not suit teams requiring native desktop or mobile apps
  • Emphasizes access workflows more than records and patient messaging
Our verdict

MEDITECH MyHealth brings patient-facing health information and care tasks into a portal offered through healthcare organizations. Patients can message care teams, review laboratory results and radiology reports, request prescription…

Read the review →

Luma Health provides cloud software for healthcare organizations that want to manage patient access and engagement. Its capabilities cover online appointment scheduling through text messages, provider websites, and Google; configurable…

Read the review →
  1. MEDITECH MyHealthPatient Portal Software —Pricing on request
  2. Luma HealthPatient Portal Software —Pricing on request

Strengths and trade-offs

  • MEDITECH MyHealth — where it wins

    • Combines records, messaging, self-scheduling, forms and payment workflows.
    • Supports family, proxy and guest access to patient records.
    • Web and mobile access includes an AI chatbot for navigation and appointment help.

    Where it doesn't

    • Access and available features depend on the healthcare organization.
    • Pricing is not published; organizations must contact sales.
    • Listed integrations are limited to MyDirectives and Health Records on iPhone.

  • Luma Health — where it wins

    • Bidirectional EHR scheduling integration with appointment availability and writeback
    • Automated waitlist offers help fill canceled appointment slots
    • Scheduling, intake, reminders, telehealth, and payments in one platform

    Where it doesn't

    • Contact-sales pricing limits upfront plan comparison
    • Web-only access may not suit teams requiring native desktop or mobile apps
    • Emphasizes access workflows more than records and patient messaging
  • MEDITECH MyHealth—/10 · Pricing on request

    A connected portal for records, care-team messaging, appointments and payments.

    Visit MEDITECHFull verdict →
  • Luma Health—/10 · Pricing on request

    A cloud patient-access platform for scheduling, intake, waitlists, telehealth, and payments.

    Visit Luma HealthFull verdict →

More comparisons

All patient portal software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026