Head-to-head · Patient Portal Software
Luma Health vs FollowMyHealth
Luma Health leads on 0 checks, FollowMyHealth on 2, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Free planonly FollowMyHealth
- Most featuresFollowMyHealth · 1 of 4
Our editors rank Luma Health at #6 and FollowMyHealth at #7 for patient portal software; Luma Health and FollowMyHealth have no rubric score yet (facts researched, not yet scored), so the checks below decide.
FollowMyHealth offers free plan; Luma Health doesn't. FollowMyHealth offers secure messaging; Luma Health doesn't publish it.
Luma Health is the better fit for health systems focused on access and scheduling. FollowMyHealth is the better fit for patients needing free records and provider access.
- Luma Health fits best
Health systems focused on access and scheduling
- FollowMyHealth fits best
Patients needing free records and provider access
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Side by side
| Feature | Luma Health —/10 Visit ↗ | FollowMyHealth —/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | — | — |
| Ranking | #6 in Patient Portal Software | #7 in Patient Portal Software |
| Best for | Health systems focused on access and scheduling | Patients needing free records and provider access |
| Pricing model | Paid | Free |
| Starting price | Not published | Not published |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Docs | Docs |
| Built for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Luma Health 0/4 · FollowMyHealth 1/4 | ||
| Secure messaging | Not published | ✓ (best) |
| Record access | Not published | Not published |
| Online payments | Not published | Not published |
| Digital forms | Not published | Not published |
| Specs | ||
| Appointment tools | Not published | Not published |
| Mobile access | Not published | Not published |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Luma Health provides cloud software for healthcare organizations that want to manage patient access and engagement. Its capabilities cover online appointment scheduling through text messages, provider websites, and Google; configurable… Read the review → |
FollowMyHealth is a patient engagement and electronic health-record portal from Veradigm. Patients can use its web and mobile apps to access health information shared by participating providers, communicate with care teams, and manage… Read the review → |
Strengths and trade-offs
Luma Health — where it wins
- Bidirectional EHR scheduling integration with appointment availability and writeback
- Automated waitlist offers help fill canceled appointment slots
- Scheduling, intake, reminders, telehealth, and payments in one platform
Where it doesn't
- Contact-sales pricing limits upfront plan comparison
- Web-only access may not suit teams requiring native desktop or mobile apps
- Emphasizes access workflows more than records and patient messaging
FollowMyHealth — where it wins
- View shared records, clinical documents, and test results
- Message providers and manage or schedule appointments
- Track personal health information on web and mobile
Where it doesn't
- Features depend on what a connected healthcare organization enables
- The feature set centers on patient access rather than broader portal capabilities
- Provider-side availability depends on participating organizations
- Luma Health—/10 · Pricing on request
A cloud patient-access platform for scheduling, intake, waitlists, telehealth, and payments.
Visit Luma HealthFull verdict → - FollowMyHealth—/10 · Free plan
A free web and mobile portal for records, provider messaging, and appointments.
Visit FollowMyHealthFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026




