Head-to-head · Patient Portal Software
Luma Health vs FollowMyHealth
Luma Health leads on 0 checks, FollowMyHealth on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreLuma Health · 8.6/10
- Free planonly FollowMyHealth
- Most featuresFollowMyHealth · 1 of 4
Luma Health scores higher on our rubric for patient portal software: 8.6 against 8.4 out of 10; our editors rank them #6 and #7.
FollowMyHealth offers free plan; Luma Health doesn't.
Luma Health is the better fit for health systems focused on access and scheduling. FollowMyHealth is the better fit for patients needing free records and provider access.
- Luma Health fits best
Health systems focused on access and scheduling
- FollowMyHealth fits best
Patients needing free records and provider access
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Side by side
| Feature | Luma Health 8.6/10 Visit ↗ | FollowMyHealth 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.6 | 8.4 |
| Ranking | #6 in Patient Portal Software | #7 in Patient Portal Software |
| Best for | Health systems focused on access and scheduling | Patients needing free records and provider access |
| Pricing model | Paid | Free |
| Starting price | Pricing on request | Free plan |
| Free plan | — | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Docs | Docs |
| Built for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Luma Health 0/4 · FollowMyHealth 1/4 | ||
| Secure messaging | Not checked yet | ✓ (best) |
| Record access | Not checked yet | Not checked yet |
| Online payments | Not checked yet | Not checked yet |
| Digital forms | Not checked yet | Not checked yet |
| Specs | ||
| Appointment tools | Not checked yet | Not checked yet |
| Mobile access | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Luma Health provides cloud software for healthcare organizations that want to manage patient access and engagement. Its capabilities cover online appointment scheduling through text messages, provider websites, and Google; configurable… Read the review → |
FollowMyHealth is a patient engagement and electronic health-record portal from Veradigm. Patients can use its web and mobile apps to access health information shared by participating providers, communicate with care teams, and manage… Read the review → |
Strengths and trade-offs
Luma Health — where it wins
- Bidirectional EHR scheduling integration with appointment availability and writeback
- Automated waitlist offers help fill canceled appointment slots
- Scheduling, intake, reminders, telehealth, and payments in one platform
Where it doesn't
- Contact-sales pricing limits upfront plan comparison
- Web-only access may not suit teams requiring native desktop or mobile apps
- Emphasizes access workflows more than records and patient messaging
FollowMyHealth — where it wins
- View shared records, clinical documents, and test results
- Message providers and manage or schedule appointments
- Track personal health information on web and mobile
Where it doesn't
- Features depend on what a connected healthcare organization enables
- The feature set centers on patient access rather than broader portal capabilities
- Provider-side availability depends on participating organizations
- Luma Health8.6/10 · Pricing on request
A cloud patient-access platform for scheduling, intake, waitlists, telehealth, and payments.
Visit Luma HealthFull verdict → - FollowMyHealth8.4/10 · Free plan
A free web and mobile portal for records, provider messaging, and appointments.
Visit FollowMyHealthFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update