IT Dock vs Knowledge Tree

IT Dock7.9Visit Knowledge Tree7.6Visit

Higher score IT Dock #7 in IT Documentation Software 7.9/10 Free plan Free plan✓ 3 of 5 features Visit IT Dock

vs

Knowledge Tree #10 in IT Documentation Software 7.6/10 Free plan · 14-day trial Free planFree trial✓ 5 of 5 features Visit Knowledge Tree

• IT Dock fits best

  Small MSPs starting with free documentation and RMM sync

• Knowledge Tree fits best

  Infrastructure teams documenting discovered cloud

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Side by side

Feature	IT Dock 7.9/10 Visit ↗	Knowledge Tree 7.6/10 Visit ↗
At a glance
Editor score	7.9	7.6
Ranking	#7 in IT Documentation Software	#10 in IT Documentation Software
Best for	Small MSPs starting with free documentation and RMM sync	Infrastructure teams documenting discovered cloud
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$99/seat/mo
Free plan	✓	✓
Free trial	—	14 days
Deployment	Cloud, Self-hosted	Cloud, Self-hosted
Platforms	Web	Web, macOS, Linux
Compliance	2FA	SOC 2, SSO/SAML
Integrations	13 integrations	10 integrations
Built for	Solo, Small business, Mid-market	Small business, Mid-market, Enterprise
Features IT Dock 3/5 · Knowledge Tree 5/5
Asset inventory	✓	✓
Network discovery	—	✓ (best)
Runbook templates	✓	✓
SSO support	✓	✓
API access	Not checked yet	✓ (best)
Specs
Deployment	Hybrid	Hybrid
Documented asset limit	Not checked yet	Not checked yet
Our review
Pros	Free plan includes core documentation for up to 3 clients and 1 tech Syncs asset and device inventory with multiple RMM platforms Offers cloud or self-hosted deployment with migration between them	Discovers cloud, Kubernetes, DNS, and network resources and maps dependencies. Generates Markdown, HTML, Mermaid diagrams, and operational runbooks. Tracks changes and evaluates resources against compliance rules.
Cons	Free plan limits teams to 1 tech and up to 3 clients Network diagrams use documented information, not automatic device discovery SSO and role-based permissions are on higher plans, not the Free plan	Team starts at $99 per seat monthly, a substantial paid entry point. Confluence publishing is available, but direct sync is not described for other tools. Business features such as SSO, RBAC, and audit logs require the $499 plan.
Our verdict	IT Dock organizes client records, credentials, devices, network information, procedures and guides in a searchable workspace. It is aimed at managed service providers and internal IT teams that need a shared place for operational… Read the review →	Knowledge Tree is an infrastructure documentation product for platform, SRE, infrastructure, security, and FinOps teams that need a current view of discovered cloud and network environments. It discovers cloud, Kubernetes, DNS, and network… Read the review →

Strengths and trade-offs

• IT Dock — where it wins

  • Free plan includes core documentation for up to 3 clients and 1 tech
  • Syncs asset and device inventory with multiple RMM platforms
  • Offers cloud or self-hosted deployment with migration between them

  Where it doesn't

  • Free plan limits teams to 1 tech and up to 3 clients
  • Network diagrams use documented information, not automatic device discovery
  • SSO and role-based permissions are on higher plans, not the Free plan

• Knowledge Tree — where it wins

  • Discovers cloud, Kubernetes, DNS, and network resources and maps dependencies.
  • Generates Markdown, HTML, Mermaid diagrams, and operational runbooks.
  • Tracks changes and evaluates resources against compliance rules.

  Where it doesn't

  • Team starts at $99 per seat monthly, a substantial paid entry point.
  • Confluence publishing is available, but direct sync is not described for other tools.
  • Business features such as SSO, RBAC, and audit logs require the $499 plan.

• IT Dock7.9/10 · Free plan

  A documentation workspace with RMM sync, self-hosting and a free plan for small teams.

  Visit IT DockFull verdict →
• Knowledge Tree7.6/10 · Free plan · 14-day trial

  Turns discovered infrastructure into queryable maps, documentation, runbooks, and compliance checks.

  Visit Knowledge TreeFull verdict →