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Head-to-head · IT Documentation Software

IT Dock vs FlowGuideAI

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score IT Dock #7 in IT Documentation Software 7.9/10 Free plan Free plan✓ 3 of 5 features Visit IT Dock
FlowGuideAI #8 in IT Documentation Software 7.8/10 Free plan · 7-day trial Free planFree trial✓ 3 of 5 features Visit FlowGuideAI

IT Dock leads on 0 checks, FlowGuideAI on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreIT Dock · 7.9/10
  • Free planboth
  • Free trialonly FlowGuideAI

IT Dock scores higher on our rubric for it documentation software: 7.9 against 7.8 out of 10; our editors rank them #7 and #8.

On deployment, IT Dock gives you Hybrid where FlowGuideAI offers Cloud.

IT Dock is the better fit for small MSPs starting with free documentation and RMM sync. FlowGuideAI is the better fit for teams generating and organizing IT runbooks with AI.

  • IT Dock fits best

    Small MSPs starting with free documentation and RMM sync

  • FlowGuideAI fits best

    Teams generating and organizing IT runbooks with AI

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature IT Dock 7.9/10 Visit ↗ FlowGuideAI 7.8/10 Visit ↗
At a glance
Editor score 7.9 7.8
Ranking #7 in IT Documentation Software #8 in IT Documentation Software
Best for Small MSPs starting with free documentation and RMM sync Teams generating and organizing IT runbooks with AI
Pricing model Free plan + paid Free plan + paid
Starting price — $10/mo
Free plan ✓ ✓
Free trial — 7 days
Deployment Cloud, Self-hosted Cloud
Platforms Web Web
Compliance 2FA SSO/SAML
Integrations 13 integrations 6 integrations
Built for Solo, Small business, Mid-market Solo, Small business, Mid-market, Enterprise
Features IT Dock 3/5 · FlowGuideAI 3/5
Asset inventory ✓ (best) Not checked yet
Network discovery — —
Runbook templates ✓ ✓
SSO support ✓ ✓
API access Not checked yet ✓ (best)
Specs
Deployment Hybrid Cloud
Documented asset limit Not checked yet Not checked yet
Our review
Pros
  • Free plan includes core documentation for up to 3 clients and 1 tech
  • Syncs asset and device inventory with multiple RMM platforms
  • Offers cloud or self-hosted deployment with migration between them
  • Guided templates cover runbooks, infrastructure, onboarding and incident response.
  • Edit generated sections and export documents to PDF, Markdown or HTML.
  • Business adds Jira and Confluence integrations; Enterprise offers SAML SSO.
Cons
  • Free plan limits teams to 1 tech and up to 3 clients
  • Network diagrams use documented information, not automatic device discovery
  • SSO and role-based permissions are on higher plans, not the Free plan
  • No network discovery; infrastructure documentation depends on provided input.
  • Page allowances and overage charges can constrain or raise the cost of heavier use.
  • The Free plan is limited to one user and watermarked PDF exports.
Our verdict

IT Dock organizes client records, credentials, devices, network information, procedures and guides in a searchable workspace. It is aimed at managed service providers and internal IT teams that need a shared place for operational…

Read the review →

FlowGuideAI is a cloud documentation platform for IT teams that need to create and organize runbooks, infrastructure records, checklists and incident-response playbooks. Users can start with guided templates or describe an environment in…

Read the review →
  1. IT DockIT Documentation Software 7.9Free plan
  2. FlowGuideAIIT Documentation Software 7.8Free plan · 7-day trial

Strengths and trade-offs

  • IT Dock — where it wins

    • Free plan includes core documentation for up to 3 clients and 1 tech
    • Syncs asset and device inventory with multiple RMM platforms
    • Offers cloud or self-hosted deployment with migration between them

    Where it doesn't

    • Free plan limits teams to 1 tech and up to 3 clients
    • Network diagrams use documented information, not automatic device discovery
    • SSO and role-based permissions are on higher plans, not the Free plan

  • FlowGuideAI — where it wins

    • Guided templates cover runbooks, infrastructure, onboarding and incident response.
    • Edit generated sections and export documents to PDF, Markdown or HTML.
    • Business adds Jira and Confluence integrations; Enterprise offers SAML SSO.

    Where it doesn't

    • No network discovery; infrastructure documentation depends on provided input.
    • Page allowances and overage charges can constrain or raise the cost of heavier use.
    • The Free plan is limited to one user and watermarked PDF exports.
  • IT Dock7.9/10 · Free plan

    A documentation workspace with RMM sync, self-hosting and a free plan for small teams.

    Visit IT DockFull verdict →
  • FlowGuideAI7.8/10 · Free plan · 7-day trial

    A cloud tool for generating and organizing IT documentation, with templates and AI editing.

    Visit FlowGuideAIFull verdict →

More comparisons

All IT documentation software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update