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Head-to-head · Messenger Marketing Software

Interakt vs Gupshup

  • Updated Sep 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Interakt #2 in Messenger Marketing Software 8.1/10 From $55/mo · 14-day trial ✓ 0 of 3 features Visit Interakt
Gupshup #6 in Messenger Marketing Software 7.2/10 From $0.00 ✓ 0 of 3 features Visit Gupshup

Interakt leads on 0 checks, Gupshup on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreInterakt · 8.1/10

Interakt scores higher on our rubric for messenger marketing software: 8.1 against 7.2 out of 10; our editors rank them #2 and #6.

Interakt is the better fit for affordable WhatsApp commerce campaigns. Gupshup is the better fit for pay-per-message omnichannel deployments.

  • Interakt fits best

    Affordable WhatsApp commerce campaigns

  • Gupshup fits best

    Pay-per-message omnichannel deployments

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Interakt 8.1/10 Visit ↗ Gupshup 7.2/10 Visit ↗
At a glance
Editor score 8.1 7.2
Ranking #2 in Messenger Marketing Software #6 in Messenger Marketing Software
Best for Affordable WhatsApp commerce campaigns Pay-per-message omnichannel deployments
Pricing model Paid Paid
Starting price $12/mo Not published
Free plan — —
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Integrations 9 integrations 500+ integrations
Features Interakt 0/3 · Gupshup 0/3
Automated workflows Not published Not published
Broadcast campaigns Not published Not published
Lead capture Not published Not published
Specs
Channel support Not published Not published
Contact limit Not published Not published
Analytics level Not published Not published
Our review
Pros
  • WhatsApp, Instagram, and RCS campaigns with shared inboxes
  • No-code chatbots, AI agents, routing, and human handoff
  • Catalogs, checkout, payments, CRM, and campaign analytics
  • Deploys across WhatsApp, Instagram, SMS, web, RCS, and voice
  • Combines visual, code-based, and AI bot-building tools
  • Connects with CRM, commerce, support, and marketing platforms
Cons
  • No free plan; access starts with a 14-day trial
  • Starter is limited to Instagram, with WhatsApp from Growth
  • Enterprise pricing is available only on request
  • No free plan is available
  • Messaging fees apply to all messages
  • WhatsApp fees vary by country and message type
Our verdict

Interakt is a customer engagement platform for businesses, SMBs, and D2C brands running campaigns, support, sales, and commerce conversations. It brings WhatsApp, Instagram, and RCS into a broader toolkit that includes no-code chatbot…

Read the review →

Gupshup is a conversational AI and messaging platform for businesses building customer engagement, marketing, commerce, and support experiences. It supports visual drag-and-drop chatbot and journey building, a code-based IDE, AI agents,…

Read the review →
  1. InteraktMessenger Marketing Software 8.1From $55/mo · 14-day trial
  2. GupshupMessenger Marketing Software 7.2From $0.00

Strengths and trade-offs

  • Interakt — where it wins

    • WhatsApp, Instagram, and RCS campaigns with shared inboxes
    • No-code chatbots, AI agents, routing, and human handoff
    • Catalogs, checkout, payments, CRM, and campaign analytics

    Where it doesn't

    • No free plan; access starts with a 14-day trial
    • Starter is limited to Instagram, with WhatsApp from Growth
    • Enterprise pricing is available only on request
  • Gupshup — where it wins

    • Deploys across WhatsApp, Instagram, SMS, web, RCS, and voice
    • Combines visual, code-based, and AI bot-building tools
    • Connects with CRM, commerce, support, and marketing platforms

    Where it doesn't

    • No free plan is available
    • Messaging fees apply to all messages
    • WhatsApp fees vary by country and message type
  • Interakt8.1/10 · From $55/mo · 14-day trial

    A practical choice for affordable WhatsApp campaigns, CRM, and conversational commerce.

    Visit InteraktFull verdict →
  • Gupshup7.2/10 · From $0.00

    A broad pay-per-message platform for automated, connected customer conversations.

    Visit GupshupFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update