Interakt
Interakt: A WhatsApp-focused chatbot and commerce platform for sales and support teams. Ranked #134 of 257 in Chatbot Builders by our editors (3.0/10); pricing: 14-day trial; best for teams operating WhatsApp commerce and support.
At a glance
- Editor score3.0 / 10
- Pricing14-day trial
- Best forTeams operating WhatsApp commerce and support
- Free planNo
- Paid from$12/mo
- Founded2020
- Facts checked22 Sep 2026
Where it wins
- Shared inbox with chat assignment and reassignment
- No-code bots, templates, campaigns, and commerce tools
- APIs, webhooks, analytics, and ecommerce integrations
Where it doesn't
- No free plan
- Instagram and RCS availability varies by plan
- Focused primarily on WhatsApp-led workflows
Our verdict on Interakt
Interakt is a paid WhatsApp Business platform for SMBs and direct-to-consumer brands managing sales, marketing, and customer support. It combines a shared team inbox with automated replies, no-code chatbots, WhatsApp templates, campaigns, workflows, customer records, labels, tags, internal notes, and commerce tools such as forms, catalogs, and payments. Teams can also work with Instagram, while RCS is available on selected plans. The platform runs on web, iOS, Android, and API access.
Pricing is organized across three plans. Growth costs $55 per month and includes WhatsApp and Instagram channels, unlimited agents, a shared team inbox, conversation and agent performance analytics, a basic chatbot builder, public APIs, and webhooks. Advanced costs $69 per month and adds advanced chatbot flows, chat auto-assignment, advanced webhooks, and the RCS channel while retaining WhatsApp and Instagram support and unlimited agents. Enterprise uses custom pricing and includes WhatsApp, Instagram, and RCS channels with personalized support. There is no free plan, so Interakt is aimed at teams ready for a paid communications platform.
Its ecosystem supports Shopify, WooCommerce, Razorpay, PayU, Instamojo, Pabbly, and Google Sheets, alongside public APIs and webhooks for broader workflows. Rules-based and load-based auto-assignment, analytics, and shared collaboration features suit teams handling recurring customer conversations across sales and support. Interakt is a strong fit for organizations centered on WhatsApp commerce and service operations, especially those needing campaigns, payments, catalogs, and routing in one system. Teams seeking a broader multichannel chatbot platform beyond WhatsApp, Instagram, and selected RCS support should consider alternatives with a wider channel scope.
Your product? Our editors can test Interakt in depth and publish a review, labelled as paid · from $149/mo →
Interakt pricing
All 4 Interakt plans and prices →
Interakt fact sheet
| Free plan | No |
|---|---|
| Paid from | $12/mo |
| Deployment channels | Not verified |
| Visual flow builder | Not verified |
| AI bot generation | Not verified |
| Knowledge-base answers | Not verified |
| Human handoff | Not verified |
| Included conversations | Not verified |
| Free trial | 14 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 60+ integrations: Shopify, WooCommerce, Google Sheets, TallyPrime, Razorpay, PayU … See all → |
| Pricing | 14-day trial (source) |
| Website | interakt.shop |
| Facts checked | 22 Sep 2026 |
Interakt integrations
Interakt lists 60+ integrations on its own site — the 15 named here are the ones its pages call out.
- Shopify
- WooCommerce
- Google Sheets
- TallyPrime
- Razorpay
- PayU
- Zoho CRM
- HubSpot
- Freshdesk
- Salesforce
- Zapier
- Make
- MoEngage
- WebEngage
- Clevertap
See all Interakt integrations →
Alternatives to Interakt
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
See all Interakt alternatives →
Also Ranked In
Interakt is ranked in 6 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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