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Head-to-head · Sales Call Tracking Software

Infinity vs CallGrid

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Infinity #4 in Sales Call Tracking Software 8.8/10 Paid ✓ 2 of 4 features Visit Infinity
CallGrid #7 in Sales Call Tracking Software 8.5/10 Paid ✓ 2 of 4 features Visit CallGrid

Infinity leads on 0 checks, CallGrid on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreInfinity · 8.8/10

Infinity scores higher on our rubric for sales call tracking software: 8.8 against 8.5 out of 10; our editors rank them #4 and #7.

Infinity is the better fit for enterprise call attribution and conversation intelligence. CallGrid is the better fit for advanced routing, bidding, and attribution.

  • Infinity fits best

    Enterprise call attribution and conversation intelligence

  • CallGrid fits best

    Advanced routing, bidding, and attribution

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Infinity 8.8/10 Visit ↗ CallGrid 8.5/10 Visit ↗
At a glance
Editor score 8.8 8.5
Ranking #4 in Sales Call Tracking Software #7 in Sales Call Tracking Software
Best for Enterprise call attribution and conversation intelligence Advanced routing, bidding, and attribution
Pricing model Paid Paid
Starting price $0.15/unit usage-based $199/mo
Free plan — —
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Docs · 24/7 Email, Docs
Integrations 45+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Infinity 2/4 · CallGrid 2/4
Call recording ✓ ✓
Call transcription Not checked yet Not checked yet
Campaign tracking Not checked yet Not checked yet
Conversation intelligence ✓ ✓
Specs
Attribution model Not checked yet Not checked yet
Tracked numbers Not checked yet Not checked yet
Our review
Pros
  • Visitor-, campaign-, keyword-, and landing-page-level attribution
  • AI summaries, transcription, intent detection, and transcript search
  • Google, Microsoft, Meta, analytics, advertising, and API integrations
  • Dynamic number insertion with visitor-level and source attribution
  • AI routing, call scoring, transcription, and fraud checks
  • Real-time bidding with auction, bid, and ping analytics
Cons
  • No free plan is available
  • Paid plans include additional per-call charges
  • Enterprise uses a tailored package rather than a standard plan
  • Starts at $199 per month with no free plan
  • Real-Time Bidding costs $995 per month
  • Platform fees are separate from metered usage
Our verdict

Infinity is a paid call tracking platform for marketing teams and call-centric businesses. Its dynamic number insertion assigns unique tracking numbers to website visitors, connecting inbound calls with campaigns, channels, keywords,…

Read the review →

CallGrid is a pay-per-call platform for businesses, agencies, buyers, sellers, and networks managing inbound phone campaigns. It combines tracking numbers, dynamic number insertion, visitor attribution, routing, recording, transcription,…

Read the review →
  1. InfinitySales Call Tracking Software 8.8Paid
  2. CallGridSales Call Tracking Software 8.5Paid

Strengths and trade-offs

  • Infinity — where it wins

    • Visitor-, campaign-, keyword-, and landing-page-level attribution
    • AI summaries, transcription, intent detection, and transcript search
    • Google, Microsoft, Meta, analytics, advertising, and API integrations

    Where it doesn't

    • No free plan is available
    • Paid plans include additional per-call charges
    • Enterprise uses a tailored package rather than a standard plan
  • CallGrid — where it wins

    • Dynamic number insertion with visitor-level and source attribution
    • AI routing, call scoring, transcription, and fraud checks
    • Real-time bidding with auction, bid, and ping analytics

    Where it doesn't

    • Starts at $199 per month with no free plan
    • Real-Time Bidding costs $995 per month
    • Platform fees are separate from metered usage

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update