HxGN OnCall vs Thin Line Public Safety

HOHxGN OnCall—Visit Thin Line Public Safety—Visit

HO HxGN OnCall #6 in Law Enforcement Software —/10 Pricing on request ✓ 3 of 4 features Visit Hexagon

vs

Thin Line Public Safety #8 in Law Enforcement Software —/10 Pricing on request ✓ 1 of 4 features Visit Thin Line

• HxGN OnCall fits best

  Agencies needing CAD, RMS and citizen reporting

• Thin Line Public Safety fits best

  Small and mid-size law-enforcement agencies

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Side by side

Feature	HOHxGN OnCall —/10 Visit ↗	Thin Line Public Safety —/10 Visit ↗
At a glance
Editor score	—	—
Ranking	#6 in Law Enforcement Software	#8 in Law Enforcement Software
Best for	Agencies needing CAD, RMS and citizen reporting	Small and mid-size law-enforcement agencies
Pricing model	Paid	Paid
Starting price	Not published	Not published
Free plan	Not published	—
Free trial	—	—
Deployment	Cloud, Self-hosted, Browser extension	Cloud
Integrations	3 integrations	6 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market
Features HxGN OnCall 3/4 · Thin Line Public Safety 1/4
CAD dispatch	✓ (best)	Not published
Records management	✓	✓
Mobile access	✓ (best)	Not published
Evidence management	Not published	Not published
Specs
Deployment	Both	Not published
Integration options	ArcGIS; Microsoft Azure; RabbitMQ	Not published
Our review
Pros	Combines CAD, records management, analytics and major incident planning Mobile field tools link responders with dispatch and records information Offers cloud or on-premises deployment and an online citizen portal	Links shared records and audit history across public-safety workflows Connects CAD, RMS, citations, court and jail management Includes migration, configuration and go-live support
Cons	The portfolio's modules may require separate selection and coordination Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ No public pricing is available; agencies must contact sales	Pricing is quote-based by agency and product Cloud is the only listed deployment option No free plan is offered
Our verdict	HxGN OnCall is Hexagon's modular public safety software portfolio for law enforcement and other emergency response agencies. Its suites cover computer-aided dispatch and incident management, law enforcement records, analytics, major… Read the review →	Thin Line Public Safety brings records management, computer-aided dispatch, mobile citations, court workflows and jail management into a connected platform for law-enforcement agencies, dispatch centers, courts and jails. Its scope makes… Read the review →

Strengths and trade-offs

• HxGN OnCall — where it wins

  • Combines CAD, records management, analytics and major incident planning
  • Mobile field tools link responders with dispatch and records information
  • Offers cloud or on-premises deployment and an online citizen portal

  Where it doesn't

  • The portfolio's modules may require separate selection and coordination
  • Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ
  • No public pricing is available; agencies must contact sales

• Thin Line Public Safety — where it wins

  • Links shared records and audit history across public-safety workflows
  • Connects CAD, RMS, citations, court and jail management
  • Includes migration, configuration and go-live support

  Where it doesn't

  • Pricing is quote-based by agency and product
  • Cloud is the only listed deployment option
  • No free plan is offered

• HOHxGN OnCall—/10 · Pricing on request

  A modular public safety portfolio spanning dispatch, records, analytics and citizen reporting.

  Visit HexagonFull verdict →
• Thin Line Public Safety—/10 · Pricing on request

  Connected cloud workflows span dispatch, records, citations, courts and jail management.

  Visit Thin LineFull verdict →