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Head-to-head · Law Enforcement Software

HxGN OnCall vs Thin Line Public Safety

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score HxGN OnCall #6 in Law Enforcement Software 8.7/10 Pricing on request ✓ 3 of 4 features Visit Hexagon
Thin Line Public Safety #8 in Law Enforcement Software 8.5/10 Pricing on request ✓ 1 of 4 features Visit Thin Line

HxGN OnCall leads on 0 checks, Thin Line Public Safety on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHxGN OnCall · 8.7/10
  • Most featuresHxGN OnCall · 3 of 4

HxGN OnCall scores higher on our rubric for law enforcement software: 8.7 against 8.5 out of 10; our editors rank them #6 and #8.

HxGN OnCall is the better fit for agencies needing CAD, RMS and citizen reporting. Thin Line Public Safety is the better fit for small and mid-size law-enforcement agencies.

  • HxGN OnCall fits best

    Agencies needing CAD, RMS and citizen reporting

  • Thin Line Public Safety fits best

    Small and mid-size law-enforcement agencies

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Side by side

Feature HxGN OnCall 8.7/10 Visit ↗ Thin Line Public Safety 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #6 in Law Enforcement Software #8 in Law Enforcement Software
Best for Agencies needing CAD, RMS and citizen reporting Small and mid-size law-enforcement agencies
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Self-hosted, Browser extension Cloud
Integrations 3 integrations 6 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features HxGN OnCall 3/4 · Thin Line Public Safety 1/4
CAD dispatch ✓ (best) Not checked yet
Records management ✓ ✓
Mobile access ✓ (best) Not checked yet
Evidence management Not checked yet Not checked yet
Specs
Deployment Both Not checked yet
Integration options ArcGIS; Microsoft Azure; RabbitMQ Not checked yet
Our review
Pros
  • Combines CAD, records management, analytics and major incident planning
  • Mobile field tools link responders with dispatch and records information
  • Offers cloud or on-premises deployment and an online citizen portal
  • Links shared records and audit history across public-safety workflows
  • Connects CAD, RMS, citations, court and jail management
  • Includes migration, configuration and go-live support
Cons
  • The portfolio's modules may require separate selection and coordination
  • Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ
  • No public pricing is available; agencies must contact sales
  • Pricing is quote-based by agency and product
  • Cloud is the only listed deployment option
  • No free plan is offered
Our verdict

HxGN OnCall is Hexagon's modular public safety software portfolio for law enforcement and other emergency response agencies. Its suites cover computer-aided dispatch and incident management, law enforcement records, analytics, major…

Read the review →

Thin Line Public Safety brings records management, computer-aided dispatch, mobile citations, court workflows and jail management into a connected platform for law-enforcement agencies, dispatch centers, courts and jails. Its scope makes…

Read the review →
  1. HxGN OnCallLaw Enforcement Software 8.7Pricing on request
  2. Thin Line Public SafetyLaw Enforcement Software 8.5Pricing on request

Strengths and trade-offs

  • HxGN OnCall — where it wins

    • Combines CAD, records management, analytics and major incident planning
    • Mobile field tools link responders with dispatch and records information
    • Offers cloud or on-premises deployment and an online citizen portal

    Where it doesn't

    • The portfolio's modules may require separate selection and coordination
    • Its listed integrations are ArcGIS, Microsoft Azure and RabbitMQ
    • No public pricing is available; agencies must contact sales

  • Thin Line Public Safety — where it wins

    • Links shared records and audit history across public-safety workflows
    • Connects CAD, RMS, citations, court and jail management
    • Includes migration, configuration and go-live support

    Where it doesn't

    • Pricing is quote-based by agency and product
    • Cloud is the only listed deployment option
    • No free plan is offered
  • HxGN OnCall8.7/10 · Pricing on request

    A modular public safety portfolio spanning dispatch, records, analytics and citizen reporting.

    Visit HexagonFull verdict →
  • Thin Line Public Safety8.5/10 · Pricing on request

    Connected cloud workflows span dispatch, records, citations, courts and jail management.

    Visit Thin LineFull verdict →

More comparisons

All law enforcement software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update