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Head-to-head · Remote Video Support Software

GoShowMe vs OnSight RVX

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score GoShowMe #7 in Remote Video Support Software 7.0/10 From $19/user/mo · 14-day trial ✓ 3 of 5 features Visit GoShowMe
OnSight RVX #8 in Remote Video Support Software 6.9/10 From $29/mo · 30-day trial ✓ 0 of 5 features Visit OnSight RVX

GoShowMe leads on 3 checks, OnSight RVX on 0, and 3 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGoShowMe · 7.0/10
  • Most featuresGoShowMe · 3 of 5

GoShowMe scores higher on our rubric for remote video support software: 7.0 against 6.9 out of 10; our editors rank them #7 and #8.

GoShowMe offers live video sessions; OnSight RVX doesn't publish it. GoShowMe offers browser-based sessions; OnSight RVX doesn't publish it. GoShowMe offers live annotations; OnSight RVX doesn't publish it.

GoShowMe is the better fit for technicians needing simple mobile visual inspections. OnSight RVX is the better fit for field teams needing capture, OCR, and inspection tools.

  • GoShowMe fits best

    Technicians needing simple mobile visual inspections

  • OnSight RVX fits best

    Field teams needing capture, OCR, and inspection tools

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature GoShowMe 7.0/10 Visit ↗ OnSight RVX 6.9/10 Visit ↗
At a glance
Editor score 7.0 6.9
Ranking #7 in Remote Video Support Software #8 in Remote Video Support Software
Best for Technicians needing simple mobile visual inspections Field teams needing capture, OCR, and inspection tools
Pricing model Paid Paid
Starting price $19/user/mo Not published
Free plan — —
Free trial — —
Free trial length 14 days · no card needed 30 days
Deployment Cloud Cloud
Platforms Web, iOS, Android Web
Support Email Email, Phone, Tickets · 24/7
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features GoShowMe 3/5 · OnSight RVX 0/5
Live video sessions ✓ (best) Not published
Browser-based sessions ✓ (best) Not published
Co-browsing — Not published
Live annotations ✓ (best) Not published
Session recording — Not published
Specs
Mobile support Both Not published
Our review
Pros
  • One-time links let customers join from a mobile browser without an app or account
  • Live annotations, freeze frames, snapshots, voice, and chat support guided inspections
  • Vision AI analysis plus CSV/PDF outcome reports support documented troubleshooting
  • Live browser sessions let customers join from a text link without an app or account.
  • OCR, AR measurement, geolocation, and image capture support detailed inspections.
  • Automatic PDF reports, recordings, and self-surveys document each session.
Cons
  • Camera streams are not recorded, limiting post-session review
  • Starter is a trial plan rather than an ongoing free tier
  • Advanced collaboration and helpdesk integrations require the Team plan
  • No free plan; the Starter plan begins at $29 per month.
  • Listed platform coverage is web and API, narrower than web and mobile needs.
  • Unlimited session minutes and detailed reporting require the $59 Business plan.
Our verdict

GoShowMe connects support technicians and customers through a one-time camera-session link. Customers join from a mobile browser without installing an app or creating an account, while technicians guide troubleshooting with live video,…

Read the review →

OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,…

Read the review →
  1. GoShowMeRemote Video Support Software 7.0From $19/user/mo · 14-day trial
  2. OnSight RVXRemote Video Support Software 6.9From $29/mo · 30-day trial

Strengths and trade-offs

  • GoShowMe — where it wins

    • One-time links let customers join from a mobile browser without an app or account
    • Live annotations, freeze frames, snapshots, voice, and chat support guided inspections
    • Vision AI analysis plus CSV/PDF outcome reports support documented troubleshooting

    Where it doesn't

    • Camera streams are not recorded, limiting post-session review
    • Starter is a trial plan rather than an ongoing free tier
    • Advanced collaboration and helpdesk integrations require the Team plan

  • OnSight RVX — where it wins

    • Live browser sessions let customers join from a text link without an app or account.
    • OCR, AR measurement, geolocation, and image capture support detailed inspections.
    • Automatic PDF reports, recordings, and self-surveys document each session.

    Where it doesn't

    • No free plan; the Starter plan begins at $29 per month.
    • Listed platform coverage is web and API, narrower than web and mobile needs.
    • Unlimited session minutes and detailed reporting require the $59 Business plan.
  • GoShowMe7.0/10 · From $19/user/mo · 14-day trial

    A focused mobile inspection tool with voice, annotations, and AI frame analysis.

    Visit GoShowMeFull verdict →
  • OnSight RVX6.9/10 · From $29/mo · 30-day trial

    Browser-based video support with inspection tools, from $29 per month.

    Visit OnSight RVXFull verdict →

More comparisons

All remote video support software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update