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Head-to-head · Investigation Management

FaceUp Employee Relations vs Unit21

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score FaceUp Employee Relations #2 in Investigation Management 8.8/10 Pricing on request ✓ 0 of 3 features Visit FaceUp
Unit21 #8 in Investigation Management 8.2/10 Pricing on request ✓ 1 of 3 features Visit Unit21

FaceUp Employee Relations leads on 0 checks, Unit21 on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreFaceUp Employee Relations · 8.8/10
  • Most featuresUnit21 · 1 of 3

FaceUp Employee Relations scores higher on our rubric for investigation management: 8.8 against 8.2 out of 10; our editors rank them #2 and #8.

FaceUp Employee Relations is the better fit for organizations needing broad ER integrations. Unit21 is the better fit for AML and financial-crime investigations.

  • FaceUp Employee Relations fits best

    Organizations needing broad ER integrations

  • Unit21 fits best

    AML and financial-crime investigations

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Side by side

Feature FaceUp Employee Relations 8.8/10 Visit ↗ Unit21 8.2/10 Visit ↗
At a glance
Editor score 8.8 8.2
Ranking #2 in Investigation Management #8 in Investigation Management
Best for Organizations needing broad ER integrations AML and financial-crime investigations
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Self-hosted
Platforms Web, iOS, Android Web
Support Email, Live chat, Docs Tickets, Docs
Compliance SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA SOC 2, GDPR, 2FA
Integrations 8,000+ integrations 15 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features FaceUp Employee Relations 0/3 · Unit21 1/3
Anonymous reporting Not checked yet Not checked yet
Evidence management Not checked yet Not checked yet
Audit trail Not checked yet ✓ (best)
Specs
Intake channels Not checked yet Not checked yet
Workflow automation Not checked yet Not checked yet
Data residency regions Not checked yet Not checked yet
Our review
Pros
  • Anonymous intake with encrypted two-way reporter messaging
  • Investigation tasks, case assignment, deadlines, and audit trails
  • HR and workplace integrations, webhooks, and API access
  • Combines configurable transaction monitoring with customer risk ratings.
  • Graph analysis and AI assistance support investigation and evidence workflows.
  • Supports regulatory filings, backtesting, and complete audit trails.
Cons
  • Starter limits administrators to five and uses one reporting form
  • Professional supports up to ten administrators
  • Plan pricing requires a quote
  • Pricing requires contacting sales.
  • Designed for mid-market and enterprise financial institutions.
  • Ticket and documentation are the listed support channels.
Our verdict

FaceUp Employee Relations brings workplace reporting and investigation work into one cloud-based platform for HR, compliance, and ethics teams. Employees can raise concerns anonymously or identify themselves through online forms, mobile…

Read the review →

Unit21 brings transaction monitoring, customer risk rating, screening, investigations, case management, and regulatory filing workflows into one platform. It is aimed at fintechs, banks, payment companies, crypto businesses, and other…

Read the review →
  1. FaceUp Employee RelationsInvestigation Management 8.8Pricing on request
  2. Unit21Investigation Management 8.2Pricing on request

Strengths and trade-offs

  • FaceUp Employee Relations — where it wins

    • Anonymous intake with encrypted two-way reporter messaging
    • Investigation tasks, case assignment, deadlines, and audit trails
    • HR and workplace integrations, webhooks, and API access

    Where it doesn't

    • Starter limits administrators to five and uses one reporting form
    • Professional supports up to ten administrators
    • Plan pricing requires a quote

  • Unit21 — where it wins

    • Combines configurable transaction monitoring with customer risk ratings.
    • Graph analysis and AI assistance support investigation and evidence workflows.
    • Supports regulatory filings, backtesting, and complete audit trails.

    Where it doesn't

    • Pricing requires contacting sales.
    • Designed for mid-market and enterprise financial institutions.
    • Ticket and documentation are the listed support channels.
  • FaceUp Employee Relations8.8/10 · Pricing on request

    A flexible reporting and investigation hub for HR and compliance teams.

    Visit FaceUpFull verdict →
  • Unit218.2/10 · Pricing on request

    AML investigations with monitoring, case workflows, graph analysis, and regulatory filings.

    Visit Unit21Full verdict →

More comparisons

All investigation management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update