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Head-to-head · Investigation Management

HR Acuity vs Unit21

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score HR Acuity #3 in Investigation Management 8.7/10 Pricing on request ✓ 0 of 3 features Visit HR Acuity
Unit21 #8 in Investigation Management 8.2/10 Pricing on request ✓ 1 of 3 features Visit Unit21

HR Acuity leads on 0 checks, Unit21 on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHR Acuity · 8.7/10
  • Most featuresUnit21 · 1 of 3

HR Acuity scores higher on our rubric for investigation management: 8.7 against 8.2 out of 10; our editors rank them #3 and #8.

HR Acuity is the better fit for enterprise employee-relations teams. Unit21 is the better fit for AML and financial-crime investigations.

  • HR Acuity fits best

    Enterprise employee-relations teams

  • Unit21 fits best

    AML and financial-crime investigations

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Side by side

Feature HR Acuity 8.7/10 Visit ↗ Unit21 8.2/10 Visit ↗
At a glance
Editor score 8.7 8.2
Ranking #3 in Investigation Management #8 in Investigation Management
Best for Enterprise employee-relations teams AML and financial-crime investigations
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud Cloud, Self-hosted
Platforms Web Web
Support Email, Phone, Docs Tickets, Docs
Compliance SOC 2, ISO 27001, GDPR SOC 2, GDPR, 2FA
Integrations 12 integrations 15 integrations
Built for Enterprise, Mid-market Mid-market, Enterprise
Features HR Acuity 0/3 · Unit21 1/3
Anonymous reporting Not checked yet Not checked yet
Evidence management Not checked yet Not checked yet
Audit trail Not checked yet ✓ (best)
Specs
Intake channels Not checked yet Not checked yet
Workflow automation Not checked yet Not checked yet
Data residency regions Not checked yet Not checked yet
Our review
Pros
  • Combines online and hotline intake with anonymous two-way messaging
  • Guided investigation workflows include interview templates
  • Bidirectional HRIS sync and AI-assisted summaries, plans and timelines
  • Combines configurable transaction monitoring with customer risk ratings.
  • Graph analysis and AI assistance support investigation and evidence workflows.
  • Supports regulatory filings, backtesting, and complete audit trails.
Cons
  • Pricing requires contacting sales rather than choosing a published plan
  • Full support is not available 24/7
  • Its focus on employee-relations cases may not suit broader investigation needs
  • Pricing requires contacting sales.
  • Designed for mid-market and enterprise financial institutions.
  • Ticket and documentation are the listed support channels.
Our verdict

Sensitive employee concerns call for structured intake, careful records and consistent investigation processes. HR Acuity brings those tasks into a cloud-based employee-relations and HR case management platform for enterprise and…

Read the review →

Unit21 brings transaction monitoring, customer risk rating, screening, investigations, case management, and regulatory filing workflows into one platform. It is aimed at fintechs, banks, payment companies, crypto businesses, and other…

Read the review →
  1. HR AcuityInvestigation Management 8.7Pricing on request
  2. Unit21Investigation Management 8.2Pricing on request

Strengths and trade-offs

  • HR Acuity — where it wins

    • Combines online and hotline intake with anonymous two-way messaging
    • Guided investigation workflows include interview templates
    • Bidirectional HRIS sync and AI-assisted summaries, plans and timelines

    Where it doesn't

    • Pricing requires contacting sales rather than choosing a published plan
    • Full support is not available 24/7
    • Its focus on employee-relations cases may not suit broader investigation needs

  • Unit21 — where it wins

    • Combines configurable transaction monitoring with customer risk ratings.
    • Graph analysis and AI assistance support investigation and evidence workflows.
    • Supports regulatory filings, backtesting, and complete audit trails.

    Where it doesn't

    • Pricing requires contacting sales.
    • Designed for mid-market and enterprise financial institutions.
    • Ticket and documentation are the listed support channels.
  • HR Acuity8.7/10 · Pricing on request

    A focused system for managing employee concerns, investigations, records and reporting.

    Visit HR AcuityFull verdict →
  • Unit218.2/10 · Pricing on request

    AML investigations with monitoring, case workflows, graph analysis, and regulatory filings.

    Visit Unit21Full verdict →

More comparisons

All investigation management comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update