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Head-to-head · Investigation Management

FaceUp Employee Relations vs HR Acuity

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score FaceUp Employee Relations #2 in Investigation Management 8.8/10 Pricing on request ✓ 0 of 3 features Visit FaceUp
HR Acuity #3 in Investigation Management 8.7/10 Pricing on request ✓ 0 of 3 features Visit HR Acuity

FaceUp Employee Relations leads on 0 checks, HR Acuity on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreFaceUp Employee Relations · 8.8/10

FaceUp Employee Relations scores higher on our rubric for investigation management: 8.8 against 8.7 out of 10; our editors rank them #2 and #3.

FaceUp Employee Relations is the better fit for organizations needing broad ER integrations. HR Acuity is the better fit for enterprise employee-relations teams.

  • FaceUp Employee Relations fits best

    Organizations needing broad ER integrations

  • HR Acuity fits best

    Enterprise employee-relations teams

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Side by side

Feature FaceUp Employee Relations 8.8/10 Visit ↗ HR Acuity 8.7/10 Visit ↗
At a glance
Editor score 8.8 8.7
Ranking #2 in Investigation Management #3 in Investigation Management
Best for Organizations needing broad ER integrations Enterprise employee-relations teams
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Live chat, Docs Email, Phone, Docs
Compliance SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA SOC 2, ISO 27001, GDPR
Integrations 8,000+ integrations 12 integrations
Built for Small business, Mid-market, Enterprise Enterprise, Mid-market
Features FaceUp Employee Relations 0/3 · HR Acuity 0/3
Anonymous reporting Not checked yet Not checked yet
Evidence management Not checked yet Not checked yet
Audit trail Not checked yet Not checked yet
Specs
Intake channels Not checked yet Not checked yet
Workflow automation Not checked yet Not checked yet
Data residency regions Not checked yet Not checked yet
Our review
Pros
  • Anonymous intake with encrypted two-way reporter messaging
  • Investigation tasks, case assignment, deadlines, and audit trails
  • HR and workplace integrations, webhooks, and API access
  • Combines online and hotline intake with anonymous two-way messaging
  • Guided investigation workflows include interview templates
  • Bidirectional HRIS sync and AI-assisted summaries, plans and timelines
Cons
  • Starter limits administrators to five and uses one reporting form
  • Professional supports up to ten administrators
  • Plan pricing requires a quote
  • Pricing requires contacting sales rather than choosing a published plan
  • Full support is not available 24/7
  • Its focus on employee-relations cases may not suit broader investigation needs
Our verdict

FaceUp Employee Relations brings workplace reporting and investigation work into one cloud-based platform for HR, compliance, and ethics teams. Employees can raise concerns anonymously or identify themselves through online forms, mobile…

Read the review →

Sensitive employee concerns call for structured intake, careful records and consistent investigation processes. HR Acuity brings those tasks into a cloud-based employee-relations and HR case management platform for enterprise and…

Read the review →
  1. FaceUp Employee RelationsInvestigation Management 8.8Pricing on request
  2. HR AcuityInvestigation Management 8.7Pricing on request

Strengths and trade-offs

  • FaceUp Employee Relations — where it wins

    • Anonymous intake with encrypted two-way reporter messaging
    • Investigation tasks, case assignment, deadlines, and audit trails
    • HR and workplace integrations, webhooks, and API access

    Where it doesn't

    • Starter limits administrators to five and uses one reporting form
    • Professional supports up to ten administrators
    • Plan pricing requires a quote
  • HR Acuity — where it wins

    • Combines online and hotline intake with anonymous two-way messaging
    • Guided investigation workflows include interview templates
    • Bidirectional HRIS sync and AI-assisted summaries, plans and timelines

    Where it doesn't

    • Pricing requires contacting sales rather than choosing a published plan
    • Full support is not available 24/7
    • Its focus on employee-relations cases may not suit broader investigation needs
  • FaceUp Employee Relations8.8/10 · Pricing on request

    A flexible reporting and investigation hub for HR and compliance teams.

    Visit FaceUpFull verdict →
  • HR Acuity8.7/10 · Pricing on request

    A focused system for managing employee concerns, investigations, records and reporting.

    Visit HR AcuityFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update