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Head-to-head · eFax Software

eGoldFax vs WestFax

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score eGoldFax #5 in eFax Software 8.5/10 Pricing on request ✓ 0 of 3 features Visit eGoldFax
WestFax #6 in eFax Software 8.4/10 Paid ✓ 1 of 3 features Visit WestFax

eGoldFax leads on 0 checks, WestFax on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreeGoldFax · 8.5/10
  • Most featuresWestFax · 1 of 3

eGoldFax scores higher on our rubric for efax software: 8.5 against 8.4 out of 10; our editors rank them #5 and #6.

eGoldFax is the better fit for healthcare teams connecting fax to EHR systems. WestFax is the better fit for teams needing mobile, browser, and API faxing.

  • eGoldFax fits best

    Healthcare teams connecting fax to EHR systems

  • WestFax fits best

    Teams needing mobile, browser, and API faxing

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Side by side

Feature eGoldFax 8.5/10 Visit ↗ WestFax 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #5 in eFax Software #6 in eFax Software
Best for Healthcare teams connecting fax to EHR systems Teams needing mobile, browser, and API faxing
Pricing model Paid Paid
Starting price Pricing on request $14.99/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Desktop, Mobile Cloud, Mobile, Browser extension
Platforms Web, Windows, iOS, Android Web, Windows, iOS, Android, Chrome extension
Support Email, Phone, Docs Email, Phone, Tickets, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, 2FA HIPAA, SOC 2, PCI DSS, 2FA
Integrations 1,600+ integrations 11 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features eGoldFax 0/3 · WestFax 1/3
Mobile apps Not checked yet ✓ (best)
Email-to-fax Not checked yet Not checked yet
HIPAA support Not checked yet Not checked yet
Specs
Fax numbers included Not checked yet Not checked yet
Pages per month Not checked yet 500 pages/mo
Number types Not checked yet Not checked yet
Our review
Pros
  • Healthcare document routing with Epic, Oracle Health, Meditech, and other EHRs
  • Encrypted fax archiving for up to 10 years with activity reporting
  • Supports email, desktop, mobile, and multifunction-printer faxing
  • Send and receive faxes through browser, email, mobile, and Windows
  • Team plans include multiple fax lines, roles, and access permissions
  • Enterprise adds REST API, webhooks, and unlimited users
Cons
  • Pricing requires a sales quote based on volume, lines, and users
  • Support channels do not include 24/7 coverage
  • Its scope centers on fax workflows rather than broader collaboration tools
  • No free plan; Solo starts at $14.99 per month
  • Solo includes one fax number, limiting shared-line needs
  • API access is listed only for Enterprise
Our verdict

eGoldFax is a cloud fax service for businesses of varying sizes, including healthcare, government, and other regulated organizations. Teams can send and receive faxes through email, a Windows desktop application, mobile access, or…

Read the review →

WestFax is a cloud fax service for individuals, offices, and organizations that need to send and receive faxes without relying on a fax machine. It supports a browser portal, email-to-fax and fax-to-email, mobile apps, a Windows…

Read the review →
  1. eGoldFaxeFax Software 8.5Pricing on request
  2. WestFaxeFax Software 8.4Paid

Strengths and trade-offs

  • eGoldFax — where it wins

    • Healthcare document routing with Epic, Oracle Health, Meditech, and other EHRs
    • Encrypted fax archiving for up to 10 years with activity reporting
    • Supports email, desktop, mobile, and multifunction-printer faxing

    Where it doesn't

    • Pricing requires a sales quote based on volume, lines, and users
    • Support channels do not include 24/7 coverage
    • Its scope centers on fax workflows rather than broader collaboration tools

  • WestFax — where it wins

    • Send and receive faxes through browser, email, mobile, and Windows
    • Team plans include multiple fax lines, roles, and access permissions
    • Enterprise adds REST API, webhooks, and unlimited users

    Where it doesn't

    • No free plan; Solo starts at $14.99 per month
    • Solo includes one fax number, limiting shared-line needs
    • API access is listed only for Enterprise
  • eGoldFax8.5/10 · Pricing on request

    A healthcare-oriented cloud fax service with EHR routing, archiving, and broad device integrations.

    Visit eGoldFaxFull verdict →
  • WestFax8.4/10 · Paid

    WestFax combines everyday faxing channels with team controls and enterprise API access.

    Visit WestFaxFull verdict →

More comparisons

All efax software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update