Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Lost and Found Software

Chargerback vs HMobile Lost & Found

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Chargerback #1 in Lost and Found Software 9.3/10 Free plan Free plan✓ 2 of 2 features Visit Chargerback
HMobile Lost & Found #7 in Lost and Found Software 7.9/10 Pricing on request · 60-day trial Free trial✓ 1 of 2 features Visit HMobile

Chargerback leads on 2 checks, HMobile Lost & Found on 0, and 1 is even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreChargerback · 9.3/10
  • Free planonly Chargerback
  • Free trialonly HMobile Lost & Found
  • Most featuresChargerback · 2 of 2

Chargerback scores higher on our rubric for lost and found software: 9.3 against 7.9 out of 10; our editors rank them #1 and #7.

Chargerback offers free plan; HMobile Lost & Found doesn't. Chargerback offers public claim portal; HMobile Lost & Found doesn't. On item matching, Chargerback gives you Automated where HMobile Lost & Found offers Manual.

Chargerback is the better fit for organizations needing a full-featured lost-and-found suite. HMobile Lost & Found is the better fit for hotel teams focused on structured item tracking.

  • Chargerback fits best

    Organizations needing a full-featured lost-and-found suite

  • HMobile Lost & Found fits best

    Hotel teams focused on structured item tracking

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Chargerback 9.3/10 Visit ↗ HMobile Lost & Found 7.9/10 Visit ↗
At a glance
Editor score 9.3 7.9
Ranking #1 in Lost and Found Software #7 in Lost and Found Software
Best for Organizations needing a full-featured lost-and-found suite Hotel teams focused on structured item tracking
Pricing model Free Paid
Starting price Free plan —
Free plan ✓ (best) —
Free trial — 60 days
Deployment Cloud Cloud, Mobile
Platforms Web Web, Android
Support Email, Docs · 24/7 Email
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Chargerback 2/2 · HMobile Lost & Found 1/2
Public claim portal ✓ (best) —
Custody tracking ✓ ✓
Specs
Item matching Automated Manual
Included locations Not checked yet Not checked yet
Owner notifications Email Not checked yet
Interface languages Not checked yet Not checked yet
Our review
Pros
  • Automated and image-assisted matching supports faster item identification
  • Chain-of-custody, barcodes and QR codes document item handling
  • USPS, FedEx, UPS, DHL and AirTag integrations support returns
  • Records item details, photos, location, storage and status history
  • Search, filter and sort records when responding to guest inquiries
  • Retention periods can be configured by item type
Cons
  • Access is web-based rather than through a native mobile application
  • Claimants may pay shipping charges when requesting item returns
  • Support is provided through email and documentation channels
  • Item matching is manual
  • No public-facing claim portal for guests
  • Pricing is quote-based
Our verdict

Chargerback is a cloud-based lost-and-found system for hotels, airlines, transit networks, entertainment venues and other organizations. Customers submit online reports, while staff record found property with descriptions, dates and…

Read the review →

HMobile Lost & Found helps hotel teams register and manage property guests leave behind. Staff can add an item's type, description, photos, location, date and time, then record where it is stored and update its status as it moves through…

Read the review →
  1. ChargerbackLost and Found Software 9.3Free plan
  2. HMobile Lost & FoundLost and Found Software 7.9Pricing on request · 60-day trial

Strengths and trade-offs

  • Chargerback — where it wins

    • Automated and image-assisted matching supports faster item identification
    • Chain-of-custody, barcodes and QR codes document item handling
    • USPS, FedEx, UPS, DHL and AirTag integrations support returns

    Where it doesn't

    • Access is web-based rather than through a native mobile application
    • Claimants may pay shipping charges when requesting item returns
    • Support is provided through email and documentation channels

  • HMobile Lost & Found — where it wins

    • Records item details, photos, location, storage and status history
    • Search, filter and sort records when responding to guest inquiries
    • Retention periods can be configured by item type

    Where it doesn't

    • Item matching is manual
    • No public-facing claim portal for guests
    • Pricing is quote-based
  • Chargerback9.3/10 · Free plan

    A full-featured cloud suite covering reports, matching, custody, shipping and inventory.

    Visit ChargerbackFull verdict →
  • HMobile Lost & Found7.9/10 · Pricing on request · 60-day trial

    Structured item records and custody histories for hotel teams, without automated matching or a claim portal.

    Visit HMobileFull verdict →

More comparisons

All lost and found software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update