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Head-to-head · Lost and Found Software

Chargerback vs 24/7 Software Lost & Found

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Chargerback #1 in Lost and Found Software 9.3/10 Free plan Free plan✓ 2 of 2 features Visit Chargerback
24/7 Software Lost & Found #3 in Lost and Found Software 8.9/10 Pricing on request ✓ 2 of 2 features Visit 24/7 Software

Chargerback leads on 0 checks, 24/7 Software Lost & Found on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreChargerback · 9.3/10
  • Free planonly Chargerback

Chargerback scores higher on our rubric for lost and found software: 9.3 against 8.9 out of 10; our editors rank them #1 and #3.

On owner notifications, 24/7 Software Lost & Found gives you Email_sms where Chargerback offers Email.

Chargerback is the better fit for organizations needing a full-featured lost-and-found suite. 24/7 Software Lost & Found is the better fit for multi-location mid-market and enterprise teams.

  • Chargerback fits best

    Organizations needing a full-featured lost-and-found suite

  • 24/7 Software Lost & Found fits best

    Multi-location mid-market and enterprise teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Chargerback 9.3/10 Visit ↗ 24/7 Software Lost & Found 8.9/10 Visit ↗
At a glance
Editor score 9.3 8.9
Ranking #1 in Lost and Found Software #3 in Lost and Found Software
Best for Organizations needing a full-featured lost-and-found suite Multi-location mid-market and enterprise teams
Pricing model Free Paid
Starting price Free plan Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Chargerback 2/2 · 24/7 Software Lost & Found 2/2
Public claim portal ✓ ✓
Custody tracking ✓ ✓
Specs
Item matching Automated Automated
Included locations Not checked yet Not checked yet
Owner notifications Email Email_sms
Interface languages Not checked yet Not checked yet
Our review
Pros
  • Automated and image-assisted matching supports faster item identification
  • Chain-of-custody, barcodes and QR codes document item handling
  • USPS, FedEx, UPS, DHL and AirTag integrations support returns
  • Automates matching between lost-item and found-item reports
  • Provides a public portal for submitting claims
  • Tracks owner notifications, custody, and handoffs
Cons
  • Access is web-based rather than through a native mobile application
  • Claimants may pay shipping charges when requesting item returns
  • Support is provided through email and documentation channels
  • Pricing requires contacting 24/7 Software
  • Available on web only
  • Focused on lost-and-found workflows within a broader operations suite
Our verdict

Chargerback is a cloud-based lost-and-found system for hotels, airlines, transit networks, entertainment venues and other organizations. Customers submit online reports, while staff record found property with descriptions, dates and…

Read the review →

Organizations managing property across facilities need a way to record reports, connect owners with found items, and keep track of what happens next. 24/7 Software Lost & Found is a cloud product for that work, aimed at operational teams…

Read the review →
  1. ChargerbackLost and Found Software 9.3Free plan
  2. 24/7 Software Lost & FoundLost and Found Software 8.9Pricing on request

Strengths and trade-offs

  • Chargerback — where it wins

    • Automated and image-assisted matching supports faster item identification
    • Chain-of-custody, barcodes and QR codes document item handling
    • USPS, FedEx, UPS, DHL and AirTag integrations support returns

    Where it doesn't

    • Access is web-based rather than through a native mobile application
    • Claimants may pay shipping charges when requesting item returns
    • Support is provided through email and documentation channels

  • 24/7 Software Lost & Found — where it wins

    • Automates matching between lost-item and found-item reports
    • Provides a public portal for submitting claims
    • Tracks owner notifications, custody, and handoffs

    Where it doesn't

    • Pricing requires contacting 24/7 Software
    • Available on web only
    • Focused on lost-and-found workflows within a broader operations suite

More comparisons

All lost and found software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update