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Head-to-head · Lost and Found Software

Chargerback vs CELLYPSO Lost and Found

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Chargerback #1 in Lost and Found Software 9.3/10 Free plan Free plan✓ 2 of 2 features Visit Chargerback
CELLYPSO Lost and Found #4 in Lost and Found Software 8.7/10 Pricing on request ✓ 0 of 2 features Contact CELLYPSO

Chargerback leads on 0 checks, CELLYPSO Lost and Found on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreChargerback · 9.3/10
  • Free planonly Chargerback
  • Most featuresChargerback · 2 of 2

Chargerback scores higher on our rubric for lost and found software: 9.3 against 8.7 out of 10; our editors rank them #1 and #4.

Chargerback is the better fit for organizations needing a full-featured lost-and-found suite. CELLYPSO Lost and Found is the better fit for hotels and organizations managing unclaimed property.

  • Chargerback fits best

    Organizations needing a full-featured lost-and-found suite

  • CELLYPSO Lost and Found fits best

    Hotels and organizations managing unclaimed property

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Chargerback 9.3/10 Visit ↗ CELLYPSO Lost and Found 8.7/10 Visit ↗
At a glance
Editor score 9.3 8.7
Ranking #1 in Lost and Found Software #4 in Lost and Found Software
Best for Organizations needing a full-featured lost-and-found suite Hotels and organizations managing unclaimed property
Pricing model Free Paid
Starting price Free plan Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Docs · 24/7 Tickets
Integrations 5 integrations 1 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Chargerback 2/2 · CELLYPSO Lost and Found 0/2
Public claim portal ✓ (best) Not checked yet
Custody tracking ✓ (best) Not checked yet
Specs
Item matching Automated Automated
Included locations Not checked yet Not checked yet
Owner notifications Email Not checked yet
Interface languages Not checked yet Not checked yet
Our review
Pros
  • Automated and image-assisted matching supports faster item identification
  • Chain-of-custody, barcodes and QR codes document item handling
  • USPS, FedEx, UPS, DHL and AirTag integrations support returns
  • Automatically compares found-item records with claims
  • Tracks item returns and retention periods by item type
  • Connects with CELLYPSO Housekeeping Management
Cons
  • Access is web-based rather than through a native mobile application
  • Claimants may pay shipping charges when requesting item returns
  • Support is provided through email and documentation channels
  • Pricing requires contacting sales
  • Web-based deployment only
  • Support is provided through tickets
Our verdict

Chargerback is a cloud-based lost-and-found system for hotels, airlines, transit networks, entertainment venues and other organizations. Customers submit online reports, while staff record found property with descriptions, dates and…

Read the review →

CELLYPSO Lost and Found is a cloud, web-based module for hotels, transport operators, public authorities, and lost-and-found offices. Staff can record found property with descriptions, photos, locations, times, and categories, then search…

Read the review →
  1. ChargerbackLost and Found Software 9.3Free plan
  2. CELLYPSO Lost and FoundLost and Found Software 8.7Pricing on request

Strengths and trade-offs

  • Chargerback — where it wins

    • Automated and image-assisted matching supports faster item identification
    • Chain-of-custody, barcodes and QR codes document item handling
    • USPS, FedEx, UPS, DHL and AirTag integrations support returns

    Where it doesn't

    • Access is web-based rather than through a native mobile application
    • Claimants may pay shipping charges when requesting item returns
    • Support is provided through email and documentation channels
  • CELLYPSO Lost and Found — where it wins

    • Automatically compares found-item records with claims
    • Tracks item returns and retention periods by item type
    • Connects with CELLYPSO Housekeeping Management

    Where it doesn't

    • Pricing requires contacting sales
    • Web-based deployment only
    • Support is provided through tickets
  • Chargerback9.3/10 · Free plan

    A full-featured cloud suite covering reports, matching, custody, shipping and inventory.

    Visit ChargerbackFull verdict →
  • CELLYPSO Lost and Found8.7/10 · Pricing on request

    A cloud lost-and-found module with automated matching, retention controls, and return tracking.

    Contact CELLYPSOFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update