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Head-to-head · Lost and Found Software

Chargerback vs CrowdEyes

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Chargerback #1 in Lost and Found Software 9.3/10 Free plan Free plan✓ 2 of 2 features Visit Chargerback
CrowdEyes #6 in Lost and Found Software 8.2/10 30-day trial Free trial✓ 1 of 2 features Visit CrowdEyes

Chargerback leads on 1 check, CrowdEyes on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreChargerback · 9.3/10
  • Free planonly Chargerback
  • Free trialonly CrowdEyes
  • Most featuresChargerback · 2 of 2

Chargerback scores higher on our rubric for lost and found software: 9.3 against 8.2 out of 10; our editors rank them #1 and #6.

Chargerback offers free plan; CrowdEyes doesn't.

Chargerback is the better fit for organizations needing a full-featured lost-and-found suite. CrowdEyes is the better fit for teams needing mobile owner verification and custody logs.

  • Chargerback fits best

    Organizations needing a full-featured lost-and-found suite

  • CrowdEyes fits best

    Teams needing mobile owner verification and custody logs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Chargerback 9.3/10 Visit ↗ CrowdEyes 8.2/10 Visit ↗
At a glance
Editor score 9.3 8.2
Ranking #1 in Lost and Found Software #6 in Lost and Found Software
Best for Organizations needing a full-featured lost-and-found suite Teams needing mobile owner verification and custody logs
Pricing model Free Paid
Starting price Free plan 599 DKK/mo
Free plan ✓ (best) —
Free trial — 30 days
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Docs · 24/7 Email
Compliance GDPR, PCI DSS, SSO/SAML, 2FA GDPR
Integrations 5 integrations 1 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Chargerback 2/2 · CrowdEyes 1/2
Public claim portal ✓ (best) Not checked yet
Custody tracking ✓ ✓
Specs
Item matching Automated Not checked yet
Included locations Not checked yet 1
Owner notifications Email Not checked yet
Interface languages Not checked yet 3
Our review
Pros
  • Automated and image-assisted matching supports faster item identification
  • Chain-of-custody, barcodes and QR codes document item handling
  • USPS, FedEx, UPS, DHL and AirTag integrations support returns
  • Ownership verification supports descriptions, characteristics, images, or documentation
  • Mobile return requests connect potential owners with staff workflows
  • Custody handoffs and item returns are documented for process records
Cons
  • Access is web-based rather than through a native mobile application
  • Claimants may pay shipping charges when requesting item returns
  • Support is provided through email and documentation channels
  • No free plan; paid plans start at 599 DKK per month
  • Statistics and reporting are limited to Professional and Enterprise
  • API integrations are available only on the Enterprise plan
Our verdict

Chargerback is a cloud-based lost-and-found system for hotels, airlines, transit networks, entertainment venues and other organizations. Customers submit online reports, while staff record found property with descriptions, dates and…

Read the review →

CrowdEyes is a digital lost-and-found platform for organizations handling items left by customers, guests, or visitors. Staff register found items in a web app, while potential owners use the mobile app to view item information and request…

Read the review →
  1. ChargerbackLost and Found Software 9.3Free plan
  2. CrowdEyesLost and Found Software 8.230-day trial

Strengths and trade-offs

  • Chargerback — where it wins

    • Automated and image-assisted matching supports faster item identification
    • Chain-of-custody, barcodes and QR codes document item handling
    • USPS, FedEx, UPS, DHL and AirTag integrations support returns

    Where it doesn't

    • Access is web-based rather than through a native mobile application
    • Claimants may pay shipping charges when requesting item returns
    • Support is provided through email and documentation channels

  • CrowdEyes — where it wins

    • Ownership verification supports descriptions, characteristics, images, or documentation
    • Mobile return requests connect potential owners with staff workflows
    • Custody handoffs and item returns are documented for process records

    Where it doesn't

    • No free plan; paid plans start at 599 DKK per month
    • Statistics and reporting are limited to Professional and Enterprise
    • API integrations are available only on the Enterprise plan

More comparisons

All lost and found software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update