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Head-to-head · Home Care Software

CareSmartz360 vs CareVieo

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score CareSmartz360 #5 in Home Care Software 7.0/10 Pricing on request ✓ 0 of 4 features Visit CareSmartz360
CareVieo #7 in Home Care Software 6.7/10 Free plan · paid from $129/mo Free plan✓ 4 of 4 features Visit CareVieo

CareSmartz360 leads on 0 checks, CareVieo on 5, and 0 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCareSmartz360 · 7.0/10
  • Free planonly CareVieo
  • Most featuresCareVieo · 4 of 4

CareSmartz360 scores higher on our rubric for home care software: 7.0 against 6.7 out of 10; our editors rank them #5 and #7.

CareVieo offers free plan; CareSmartz360 doesn't. CareVieo offers caregiver mobile app; CareSmartz360 doesn't publish it. CareVieo offers visit verification; CareSmartz360 doesn't publish it. CareVieo offers care plans & notes; CareSmartz360 doesn't publish it. CareVieo offers billing & claims; CareSmartz360 doesn't publish it.

CareSmartz360 is the better fit for agencies needing broad workflows and integrations. CareVieo is the better fit for small agencies wanting a free way to start.

  • CareSmartz360 fits best

    Agencies needing broad workflows and integrations

  • CareVieo fits best

    Small agencies wanting a free way to start

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature CareSmartz360 7.0/10 Visit ↗ CareVieo 6.7/10 Visit ↗
At a glance
Editor score 7.0 6.7
Ranking #5 in Home Care Software #7 in Home Care Software
Best for Agencies needing broad workflows and integrations Small agencies wanting a free way to start
Pricing model Paid Free plan + paid
Starting price Not published Not published
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Live chat Email, Community
Compliance SOC 2, ISO 27001, HIPAA, 2FA 2FA
Integrations 45+ integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features CareSmartz360 0/4 · CareVieo 4/4
Caregiver mobile app Not published ✓ (best)
Visit verification Not published ✓ (best)
Care plans & notes Not published ✓ (best)
Billing & claims Not published ✓ (best)
Specs
Scheduling features Not published Recurring shift templates; open-shift broadcasts; caregiver matching by availability, skills, distance and preferences; conflict and eligibility checks
Named integrations Not published Stripe; QuickBooks Online; Gusto; HHAeXchange
Our review
Pros
  • Combines scheduling, EVV, care documentation, billing, claims and payroll
  • Caregiver and family portals support mobile access to care workflows
  • Offers 45 integrations and an open API ecosystem
  • Free plan includes scheduling, a caregiver roster and unlimited family portal access.
  • Essentials combines EVV, care plans, billing and credential checklists.
  • Mobile EVV and verified visits can feed timesheets and invoices.
Cons
  • Pricing is quote-based, with no published amounts
  • No free plan is offered
  • Franchise-specific workflows may be unnecessary for independent agencies
  • EVV requirements vary by state and payer, so agencies must check their own requirements.
  • The free plan is narrower than Essentials, which starts at $129 per month.
  • Gusto integration is still completing partner certification, according to CareVieo.
Our verdict

CareSmartz360 is a cloud-based home care management platform for growing, large, enterprise and franchisor agencies. It brings scheduling, shift management, EVV, care plans, documentation, billing, payroll, claims, reporting and portals…

Read the review →

CareVieo is a cloud home care operations platform for independent and growing agencies. It brings together client and caregiver records, recurring scheduling, open-shift broadcasts, visit verification, care plans, documentation, family…

Read the review →
  1. CareSmartz360Home Care Software 7.0Pricing on request
  2. CareVieoHome Care Software 6.7Free plan · paid from $129/mo

Strengths and trade-offs

  • CareSmartz360 — where it wins

    • Combines scheduling, EVV, care documentation, billing, claims and payroll
    • Caregiver and family portals support mobile access to care workflows
    • Offers 45 integrations and an open API ecosystem

    Where it doesn't

    • Pricing is quote-based, with no published amounts
    • No free plan is offered
    • Franchise-specific workflows may be unnecessary for independent agencies

  • CareVieo — where it wins

    • Free plan includes scheduling, a caregiver roster and unlimited family portal access.
    • Essentials combines EVV, care plans, billing and credential checklists.
    • Mobile EVV and verified visits can feed timesheets and invoices.

    Where it doesn't

    • EVV requirements vary by state and payer, so agencies must check their own requirements.
    • The free plan is narrower than Essentials, which starts at $129 per month.
    • Gusto integration is still completing partner certification, according to CareVieo.

More comparisons

All home care software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update