AlertOps vs Rootly

AlertOps9.4Visit Rootly8.6Visit

Higher score AlertOps #1 in On-Call Management Software 9.4/10 Free plan · 14-day trial Free planFree trial✓ 0 of 3 features Visit AlertOps

vs

Rootly #7 in On-Call Management Software 8.6/10 14-day trial Free trial✓ 0 of 3 features Visit Rootly

• AlertOps fits best

  Full-featured teams seeking strong value

• Rootly fits best

  Teams wanting polished response workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	AlertOps 9.4/10 Visit ↗	Rootly 8.6/10 Visit ↗
At a glance
Editor score	9.4	8.6
Ranking	#1 in On-Call Management Software	#7 in On-Call Management Software
Best for	Full-featured teams seeking strong value	Teams wanting polished response workflows
Pricing model	Free plan + paid	Paid
Starting price	$8/user/mo (best)	$20/user/mo
Free plan	✓ (best)	—
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Phone, Docs · 24/7	Docs · 24/7
Compliance	SOC 2, GDPR, SSO/SAML, 2FA	SOC 2, GDPR, HIPAA, SSO/SAML
Integrations	200+ integrations	10 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features AlertOps 0/3 · Rootly 0/3
Schedule overrides	Not checked yet	Not checked yet
On-call handoffs	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Specs
Rotation types	Not checked yet	Not checked yet
Escalation steps	Not checked yet	Not checked yet
Alert channels	Not checked yet	Not checked yet
Our review
Pros	Free plan supports up to 5 users and 200+ integrations Scheduling, escalations, alert correlation, and response automation AI post-mortems, status pages, mobile apps, and ITSM synchronization	Covers incidents, on-call, escalations, runbooks, status pages, and retrospectives Works across Slack, Microsoft Teams, web, mobile apps, API, and many integrations Adds AI summaries, similar-incident analysis, investigation help, and SRE features
Cons	Free and Standard plans limit teams to 5 and 10 users Live call routing and workflow automation start with Premium Status Hub availability varies by plan and may be an add-on	No permanent free plan Incident Response and On-Call Essentials are separate $20-per-user monthly products Enterprise plans require contacting sales for pricing
Our verdict	AlertOps is an incident orchestration platform for IT operations, DevOps, and enterprise response teams. It ingests alerts from monitoring and ticketing systems, groups related events into incident records, routes incidents to on-call… Read the review →	Rootly is an incident management platform for engineering, SRE, DevOps, and operations teams. It brings incident declaration, triage, lifecycle tracking, alert routing, on-call schedules, escalation policies, automated workflows,… Read the review →

Strengths and trade-offs

• AlertOps — where it wins

  • Free plan supports up to 5 users and 200+ integrations
  • Scheduling, escalations, alert correlation, and response automation
  • AI post-mortems, status pages, mobile apps, and ITSM synchronization

  Where it doesn't

  • Free and Standard plans limit teams to 5 and 10 users
  • Live call routing and workflow automation start with Premium
  • Status Hub availability varies by plan and may be an add-on

• Rootly — where it wins

  • Covers incidents, on-call, escalations, runbooks, status pages, and retrospectives
  • Works across Slack, Microsoft Teams, web, mobile apps, API, and many integrations
  • Adds AI summaries, similar-incident analysis, investigation help, and SRE features

  Where it doesn't

  • No permanent free plan
  • Incident Response and On-Call Essentials are separate $20-per-user monthly products
  • Enterprise plans require contacting sales for pricing

• AlertOps9.4/10 · Free plan · 14-day trial

  A full-featured on-call platform with a free plan and broad incident-response coverage.

  Visit AlertOpsFull verdict →
• Rootly8.6/10 · 14-day trial

  A broad incident and on-call platform for teams that want polished response workflows.

  Visit RootlyFull verdict →