AlertOps vs PagerDuty

AlertOps9.4Visit PagerDuty9.3Visit

Higher score AlertOps #1 in On-Call Management Software 9.4/10 Free plan · 14-day trial Free planFree trial✓ 0 of 3 features Visit AlertOps

vs

PagerDuty #2 in On-Call Management Software 9.3/10 Free plan · 14-day trial Free planFree trial✓ 0 of 3 features Visit PagerDuty

• AlertOps fits best

  Full-featured teams seeking strong value

• PagerDuty fits best

  Mature enterprises needing maximum integrations

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Side by side

Feature	AlertOps 9.4/10 Visit ↗	PagerDuty 9.3/10 Visit ↗
At a glance
Editor score	9.4	9.3
Ranking	#1 in On-Call Management Software	#2 in On-Call Management Software
Best for	Full-featured teams seeking strong value	Mature enterprises needing maximum integrations
Pricing model	Free plan + paid	Free plan + paid
Starting price	$8/user/mo (best)	$21/user/mo
Free plan	✓	✓
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Phone, Docs · 24/7	Email, Docs, Community
Compliance	SOC 2, GDPR, SSO/SAML, 2FA	SOC 2, ISO 27001, PCI DSS
Integrations	200+ integrations	750+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features AlertOps 0/3 · PagerDuty 0/3
Schedule overrides	Not checked yet	Not checked yet
On-call handoffs	Not checked yet	Not checked yet
Mobile apps	Not checked yet	Not checked yet
Specs
Rotation types	Not checked yet	Not checked yet
Escalation steps	Not checked yet	Not checked yet
Alert channels	Not checked yet	Not checked yet
Our review
Pros	Free plan supports up to 5 users and 200+ integrations Scheduling, escalations, alert correlation, and response automation AI post-mortems, status pages, mobile apps, and ITSM synchronization	750+ integrations plus Slack and Microsoft Teams incident actions On-call schedules, escalation policies, and mobile incident response Status pages, post-incident reviews, and guided remediation workflows
Cons	Free and Standard plans limit teams to 5 and 10 users Live call routing and workflow automation start with Premium Status Hub availability varies by plan and may be an add-on	Professional starts at $21 per user per month with annual billing The Free plan supports up to 5 users and 1 on-call schedule Advanced capabilities are concentrated in higher paid tiers
Our verdict	AlertOps is an incident orchestration platform for IT operations, DevOps, and enterprise response teams. It ingests alerts from monitoring and ticketing systems, groups related events into incident records, routes incidents to on-call… Read the review →	PagerDuty is a SaaS incident management platform for developers, DevOps, ITOps, reliability engineers, security teams, customer success teams, and business stakeholders. It brings together on-call scheduling, escalation policies, incident… Read the review →

Strengths and trade-offs

• AlertOps — where it wins

  • Free plan supports up to 5 users and 200+ integrations
  • Scheduling, escalations, alert correlation, and response automation
  • AI post-mortems, status pages, mobile apps, and ITSM synchronization

  Where it doesn't

  • Free and Standard plans limit teams to 5 and 10 users
  • Live call routing and workflow automation start with Premium
  • Status Hub availability varies by plan and may be an add-on

• PagerDuty — where it wins

  • 750+ integrations plus Slack and Microsoft Teams incident actions
  • On-call schedules, escalation policies, and mobile incident response
  • Status pages, post-incident reviews, and guided remediation workflows

  Where it doesn't

  • Professional starts at $21 per user per month with annual billing
  • The Free plan supports up to 5 users and 1 on-call schedule
  • Advanced capabilities are concentrated in higher paid tiers

• AlertOps9.4/10 · Free plan · 14-day trial

  A full-featured on-call platform with a free plan and broad incident-response coverage.

  Visit AlertOpsFull verdict →
• PagerDuty9.3/10 · Free plan · 14-day trial

  A broad incident platform for enterprises that need deep integrations and ChatOps.

  Visit PagerDutyFull verdict →