The Best AI Voice Agents in 2026
We researched AI voice agents through official websites, including pricing pages, plan tables, and product documentation. Rankings focus on each product’s core job, value for money, and verified capabilities for autonomous business calls, including inbound and outbound workflows, handoffs, and usage limits across AI voice agents.
Our top picks
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Top ranked
Retell AI#1 of 329.4/10Practical inbound and outbound phone automation with transfers, testing, and analytics.
-
Runner-up
Tone#2 of 329.3/10A full voice-agent toolkit with free self-hosting and cloud usage priced per minute.
Free plan
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Top-ranked free plan
LiveKit Agents#3 of 329.2/10An open framework for building realtime voice agents, with optional managed cloud plans.
Free plan
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 32 tools, best first
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Best forTeams needing practical phone automation quickly
Practical inbound and outbound phone automation with transfers, testing, and analytics.
- Outbound calls
- Custom phone numbers
- Inbound calls
9.4/10★★★★★Visit Retell AI -
Best forTeams wanting a complete open-source voice platform
A full voice-agent toolkit with free self-hosting and cloud usage priced per minute.
- Outbound calls
- Custom phone numbers
- Inbound calls
9.3/10★★★★★Visit Tone -
Best forDevelopers building realtime voice agents
An open framework for building realtime voice agents, with optional managed cloud plans.
- Outbound calls
- Custom phone numbers
- Inbound calls
9.2/10★★★★★Visit LiveKit -
Best forTeams building composable voice pipelines
A composable Python framework for building and deploying voice and multimodal agents.
- Outbound calls
- Custom phone numbers
- Inbound calls
9.1/10★★★★★Visit Pipecat -
Best forDevelopers building customizable voice infrastructure
A configurable voice-agent stack with provider choice, telephony and self-hosting.
- Outbound calls
- Custom phone numbers
- Inbound calls
9.0/10★★★★☆Visit Deepgram -
Best forTeams building and operating phone agents via API
An API-driven platform for building and operating phone and web voice agents.
- Outbound calls
- Custom phone numbers
- Inbound calls
8.9/10★★★★☆Visit Vapi -
Best forEnterprises coordinating voice and digital service
A flexible orchestration platform for enterprises, with sales-led pricing.
8.8/10★★★★☆Visit NiCE Cognigy -
Best forEnterprises automating support across connected systems
Replicant automates contact-center workflows across channels, with human handoff and failover.
8.7/10★★★★☆Visit Replicant -
Best forEnterprise customer-service voice deployments
A voice-first customer-service platform with multilingual agents, workflows and human handoff.
8.6/10★★★★☆Visit PolyAI -
Best forEnterprises automating regulated customer-service workflows
Workflow-focused voice and digital agents with enterprise controls and sales-led pricing.
8.5/10★★★★☆Visit boost.ai -
Best forExisting Genesys contact-center customers
Contact-center virtual agents with workflow execution and human escalation, sold through Genesys Cloud CX.
- Outbound calls
- Inbound calls
8.4/10★★★★☆Visit Genesys -
Best forMid-market and enterprise teams building omnichannel agents
Build AI agents visually and deploy them across voice, chat, email, and messaging.
8.3/10★★★★☆Visit Yellow.ai -
Best forEnterprises building secure multichannel assistants
A configurable enterprise platform for assistants spanning voice, messaging, and web.
8.2/10★★★★☆Visit Kore.ai -
Best forLarge enterprises automating complex service workflows
A broad platform for designing, simulating and managing customer-service agents across channels.
8.1/10★★★★☆Visit Parloa -
Best forTeams building multichannel workflow agents
A visual agent platform for teams connecting customer conversations to business systems.
8.0/10★★★★☆Visit Voiceflow -
Best forTeams needing deployment control at high call volumes
Deployment control and voice-agent operations, with paid plans starting at $500/month.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.9/10★★★★☆Visit Rapida AI -
Best forSmall businesses automating inbound and outbound calls
Flexible voice automation with a free tier and usage-based calling, plus a $399 monthly Growth plan.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.8/10★★★★☆Visit Ring AI -
Best forSmall businesses wanting an AI front desk
An AI front desk for calls, bookings and follow-ups, with a free plan and capped paid usage.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.7/10★★★★☆Try My AI Front Desk -
Best forSmall teams automating calls and chat
Build document-grounded voice and chat agents, with self-hosted and hosted options.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.6/10★★★★☆Visit Intervo -
Best forSmall businesses focused on inbound answering
A small-business call agent with inbound answering, scheduling, and outbound follow-ups.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.5/10★★★★☆Visit Dialzara -
Best forLocal businesses needing lead capture and booking
A no-code phone agent for answering, booking and routing business calls, with paid plans per agent.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.4/10★★★★☆Visit Goodcall -
Best forTeams prioritizing voice quality and cloning
A voice-focused platform with cloning, multilingual synthesis and API access.
7.3/10★★★★☆Visit ElevenLabs -
Best forAutomotive dealerships automating service calls
Dealership-focused voice AI with DMS context, service booking and human escalation.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.2/10★★★★☆Visit Numa -
Best forRestaurants automating phone ordering
A focused inbound voice and text agent for restaurant ordering and call handling.
- Custom phone numbers
- Inbound calls
7.1/10★★★★☆Visit Kea AI -
Best forEnterprises needing configurable voice operations
A configurable enterprise voice platform spanning reception, campaigns, workflows, and handoffs.
- Outbound calls
- Custom phone numbers
- Inbound calls
7.0/10★★★★☆Visit Voicefox AI -
Best forTeams combining AI calling with lead follow-up
A paid AI calling platform with qualification, booking, transfers, and CRM connectivity.
- Outbound calls
- Custom phone numbers
- Inbound calls
6.9/10★★★☆☆Visit LeadsEngage -
Best forMulti-location restaurants focused on reservations
Restaurant-focused inbound voice AI with reservation tools, routing and per-location pricing.
- Custom phone numbers
- Inbound calls
6.8/10★★★☆☆Visit Slang AI -
Best forBusinesses needing full contact-center operations
A broad contact-center suite with voice and digital plans starting at $85 per user monthly.
6.7/10★★★☆☆Visit Talkdesk -
Best forTeams needing configurable phone agents
Inbound and outbound phone agents with workflows, transfers, and call analytics.
- Outbound calls
- Custom phone numbers
- Inbound calls
6.6/10★★★☆☆Visit Bland AI -
Best forDevelopers automating phone and messaging workflows
API-driven voice agents with inbound and outbound calling and usage-based fees.
- Outbound calls
- Custom phone numbers
- Inbound calls
6.5/10★★★☆☆Visit Fonema -
Best forLarge enterprises with a substantial deployment budget
A voice-agent platform for enterprise call operations, with annual Enterprise contracts starting at $30,000.
- Outbound calls
- Custom phone numbers
- Inbound calls
6.4/10★★★☆☆Visit Synthflow -
Best forRegulated enterprises needing guarded automation
Grounded, multilingual agents automate contact-center interactions and workflows.
6.3/10★★★☆☆Contact Uniphore
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Inbound calls | Outbound calls | Human handoff | Score |
|---|---|---|---|---|---|---|---|
| 1 | Retell AI | No | $0.07 usage-based | Yes | Yes | Yes | 9.4 |
| 2 | Tone | Yes | $0.09 usage-based | Yes | Yes | Yes | 9.3 |
| 3 | LiveKit Agents | Yes | $50/mo | Yes | Yes | Yes | 9.2 |
| 4 | Pipecat | Free | Yes | Yes | Yes | 9.1 | |
| 5 | Deepgram Voice Agent API | No | $0.06 usage-based | Yes | Yes | Yes | 9.0 |
| 6 | Vapi | No | $29/mo | Yes | Yes | Yes | 8.9 |
| 7 | Cognigy | Yes | 8.8 | ||||
| 8 | Replicant | No | Yes | 8.7 | |||
| 9 | PolyAI | No | Yes | 8.6 | |||
| 10 | boost.ai | No | Yes | 8.5 | |||
| 11 | Genesys Cloud AI Virtual Agent | No | $75/user/mo | Yes | Yes | Yes | 8.4 |
| 12 | Yellow.ai | Yes | Yes | 8.3 | |||
| 13 | Kore.ai | Yes | 8.2 | ||||
| 14 | Parloa | Yes | 8.1 | ||||
| 15 | Voiceflow | Yes | 8.0 | ||||
| 16 | Rapida AI | Yes | $500/mo | Yes | Yes | Yes | 7.9 |
| 17 | Ring AI | Yes | $399/mo | Yes | Yes | Yes | 7.8 |
| 18 | My AI Front Desk | Yes | $79/mo | Yes | Yes | Yes | 7.7 |
| 19 | Intervo | Yes | $99/mo | Yes | Yes | Yes | 7.6 |
| 20 | Dialzara | No | $29/mo | Yes | Yes | Yes | 7.5 |
| 21 | Goodcall | No | $66/user/mo | Yes | Yes | Yes | 7.4 |
| 22 | ElevenLabs | Yes | $6/mo | 7.3 | |||
| 23 | Numa | Yes | Yes | Yes | 7.2 | ||
| 24 | Kea AI | Yes | Yes | 7.1 | |||
| 25 | Voicefox AI | Yes | Yes | Yes | 7.0 | ||
| 26 | LeadsEngage | No | ₹2,499/mo | Yes | Yes | Yes | 6.9 |
| 27 | Slang AI | No | Yes | Yes | 6.8 | ||
| 28 | Talkdesk CX Cloud | No | $85/user/mo | 6.7 | |||
| 29 | Bland AI | No | $299/mo | Yes | Yes | Yes | 6.6 |
| 30 | Fonema | No | $2,000/mo | Yes | Yes | 6.5 | |
| 31 | Synthflow | $30,000/yr | Yes | Yes | Yes | 6.4 | |
| 32 | Uniphore Self-Service Agent | 6.3 |
Head-to-head All 28 comparisons →
- Retell AI vs Tone
- Retell AI vs LiveKit Agents
- Retell AI vs Pipecat
- Retell AI vs Deepgram Voice Agent API
- Retell AI vs Vapi
- Retell AI vs Cognigy
- Retell AI vs Replicant
- Tone vs LiveKit Agents
- Tone vs Pipecat
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How we rank AI voice agents
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update