Bland AI
Bland AI: Inbound and outbound phone agents with workflows, transfers, and call analytics. Ranked #29 of 32 in AI Voice Agents by our editors (6.6/10); pricing: Paid; best for teams needing configurable phone agents.
At a glance
- Editor score6.6 / 10
- PricingPaid
- Best forTeams needing configurable phone agents
- Free planNo
- Paid from$299/mo
- Human handoffYes
- Founded2023 · San Francisco, California
- Facts checked19 Sep 2026
Where it wins
- Supports inbound and outbound calls with human transfers
- Visual pathways, personas, and knowledge bases shape conversations
- Connects with CRM, telephony, scheduling, and automation tools
Where it doesn't
- Start has a 100-calls-per-day limit
- Start includes only 10 concurrent calls
- Start usage costs $0.14 per minute, with telephony potentially billed separately
Our verdict on Bland AI
Bland AI provides tools to build, deploy, and monitor AI phone agents for teams handling inbound or outbound conversations. Its visual conversational pathways, custom voice and controlled personas, and knowledge bases offer ways to shape how agents respond. Human call transfers provide a route from an automated conversation to a person. The product is aimed at teams that need configurable phone agents, including operations in customer support and other high-volume or regulated industries.
The published plans show a usage-based Start option at $0.14 per minute with no platform fee. Start includes 10 concurrent calls, 100 calls per day, 10 knowledge bases, 2 credits, and an inbound number; telephony may be billed separately. Build is listed at $299 per month and includes 50 concurrent calls, 2,000 calls per day, and 50 knowledge bases. Enterprise pricing is custom, with concurrency sized to volume and options for on-premises or VPC deployment, BAA, SSO, and data residency. Teams comparing plans should weigh the included call limits and deployment needs against usage costs.
Integration breadth and call handling are central strengths. Bland AI lists connections including Twilio, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Make, Calendly, Cal.com, and Pipedream. It also supports transcription, scoring, search, real-time language switching and translation. This mix suits teams connecting voice workflows to existing customer, scheduling, or automation systems. Choose it when configurable phone conversations and integrations matter; teams seeking a free plan or a simpler, lower-volume calling tool may prefer an alternative, since Start is paid per minute and has daily and concurrency limits.
Your product? Our editors can test Bland AI in depth and publish a review, labelled as paid · from $149/mo →
Bland AI pricing
All 3 Bland AI plans and prices →
Bland AI fact sheet
| Free plan | No |
|---|---|
| Paid from | $299/mo |
| Inbound calls | Yes |
| Outbound calls | Yes |
| Human handoff | Yes |
| Supported languages | Not verified |
| Concurrent calls | 10 calls |
| Custom phone numbers | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Integrations | 18 integrations: Twilio, Salesforce, HubSpot, Slack, Notion, Zapier … |
| Pricing | Paid (source) |
| Website | bland.ai |
| Facts checked | 19 Sep 2026 |
Bland AI integrations
Bland AI lists 18 integrations on its own site.
- Twilio
- Salesforce
- HubSpot
- Slack
- Notion
- Zapier
- Genesys
- Five9
- NICE CXone
- Talkdesk
- Amazon Connect
- Make
- Calendly
- Cal.com
- Pipedream
- SIP
- Bland SMS
- Custom API
Alternatives to Bland AI
- Retell AIPractical inbound and outbound phone automation with transfers, testing, and analytics.9.4
- ToneA full voice-agent toolkit with free self-hosting and cloud usage priced per minute.9.3
- LiveKit AgentsAn open framework for building realtime voice agents, with optional managed cloud plans.9.2
See all Bland AI alternatives →
Also Ranked In
Bland AI is ranked in 4 of our directories.
Used Bland AI? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Bland AI for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Bland AI is listed in our AI Voice Agents directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/bland-ai/"><img src="https://www.itechguides.com/best/badge/bland-ai.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update