Retell AI
Retell AI: A full-featured voice agent platform with usage-based pricing and broad integrations. Ranked #1 of 27 in Voicebot Software by our editors (9.3/10); pricing: Paid; best for teams needing affordable, full-featured voice agents.
At a glance
- Editor score9.3 / 10
- PricingPaid
- Best forTeams needing affordable, full-featured voice agents
- Free planNo
- Paid from$0.07 usage-based
- Facts checked19 Sep 2026
Where it wins
- Handles inbound calls, outbound campaigns, booking, and human transfers
- Includes analytics, transcripts, simulation testing, and regression testing
- Connects with CRM, telephony, calendar, and workflow platforms
Where it doesn't
- Usage-based costs vary by model, voice, telephony, and add-ons
- No conventional monthly subscription or unlimited free plan
- Advanced access controls and support options require Enterprise
Our verdict on Retell AI
Retell AI is a platform for building, testing, deploying, and monitoring AI voice agents for business phone operations. It suits teams that need both inbound call answering and outbound batch calling, with support for appointment booking, knowledge-base-connected responses, IVR navigation, DTMF handling, and warm transfers to human agents with transcript context. Agents can work through existing phone numbers, SIP trunking, web experiences, APIs, and connected business systems. The platform supports 55 languages and includes 20 concurrent calls.
Pricing is usage-based rather than structured around a conventional monthly subscription. The Pay as you go plan starts at $0.07 per minute and includes $10 in free credits, 20 concurrent calls, full platform access, call analytics and transcripts, and simulation testing. Published voice-agent pricing varies by model, voice, telephony, and add-ons. Enterprise uses custom pricing and adds a high cap on concurrent calls, custom SSO, role-based access control, and dedicated support options. Teams should therefore assess expected call volume and configuration requirements before choosing a plan.
Its ecosystem is a practical strength for teams connecting voice workflows to existing tools. Retell AI lists integrations with Twilio, Telnyx, Vonage, HubSpot, Salesforce, Zendesk, GoHighLevel, Cal.com, Zapier, Make, n8n, and Microsoft Dynamics 365. Analytics, transcripts, post-call analysis, simulation testing, and regression testing also support ongoing monitoring and iteration. Choose Retell AI when one platform needs telephony, CRM, scheduling, workflow connections, and human handoff. Teams seeking predictable monthly pricing or an unlimited free plan should consider a different pricing model.
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Retell AI pricing
All 2 Retell AI plans and prices →
Retell AI fact sheet
| Free plan | No |
|---|---|
| Paid from | $0.07 usage-based |
| Call direction | Not verified |
| Included call minutes | Not verified |
| Human handoff | Yes |
| Phone numbers included | Not verified |
| Supported languages | Not verified |
| Voice cloning | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Integrations | 12 integrations: Twilio, Telnyx, Vonage, HubSpot, Salesforce, Zendesk … |
| Pricing | Paid (source) |
| Website | retellai.com |
| Facts checked | 19 Sep 2026 |
Retell AI integrations
Retell AI lists 12 integrations on its own site.
- Twilio
- Telnyx
- Vonage
- HubSpot
- Salesforce
- Zendesk
- GoHighLevel
- Cal.com
- Zapier
- Make
- n8n
- Microsoft Dynamics 365
Alternatives to Retell AI
- Bland AIA flexible voicebot platform for developers building inbound and outbound phone agents.9.2
- DialzaraA low-cost voicebot with inbound, outbound, scheduling, SMS, and transfers.9.0
- My AI Front DeskA free-to-start AI front desk covering calls, scheduling, SMS, CRM, and workflows.8.9
See all Retell AI alternatives →
Retell AI vs the competition
- Retell AI vs Dialzara
- Retell AI vs My AI Front Desk
- Retell AI vs Yellow.ai
- Retell AI vs Haptik
- Retell AI vs Parloa
- Retell AI vs PolyAI
Compare Retell AI with any tool side by side →
Also Ranked In
Retell AI is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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