Retell AI vs Haptik

Retell AI9.3Visit Haptik8.7Visit

Higher score Retell AI #1 in Voicebot Software 9.3/10 Paid ✓ 1 of 3 features Visit Retell AI

vs

Haptik #6 in Voicebot Software 8.7/10 Pricing on request ✓ 1 of 3 features Visit Haptik

• Retell AI fits best

  Teams needing affordable, full-featured voice agents

• Haptik fits best

  Enterprises needing broad omnichannel deployment

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Side by side

Feature	Retell AI 9.3/10 Visit ↗	Haptik 8.7/10 Visit ↗
At a glance
Editor score	9.3	8.7
Ranking	#1 in Voicebot Software	#6 in Voicebot Software
Best for	Teams needing affordable, full-featured voice agents	Enterprises needing broad omnichannel deployment
Pricing model	Paid	Paid
Starting price	$0.07 usage-based	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Integrations	12 integrations	100+ integrations
Features Retell AI 1/3 · Haptik 1/3
Human handoff	✓	✓
Phone numbers included	Not checked yet	Not checked yet
Voice cloning	Not checked yet	Not checked yet
Specs
Call direction	Not checked yet	Not checked yet
Included call minutes	Not checked yet	Not checked yet
Supported languages	Not checked yet	Not checked yet
Our review
Pros	Handles inbound calls, outbound campaigns, booking, and human transfers Includes analytics, transcripts, simulation testing, and regression testing Connects with CRM, telephony, calendar, and workflow platforms	Build agents with no/low-code tools and enterprise data sources Deploy across web, chat, voice, messaging, and mobile apps Support 100+ languages with handoff, analytics, and integrations
Cons	Usage-based costs vary by model, voice, telephony, and add-ons No conventional monthly subscription or unlimited free plan Advanced access controls and support options require Enterprise	Pricing requires a demo and enterprise sales conversation Its broad platform may exceed the needs of single-channel teams It is proprietary rather than open source
Our verdict	Retell AI is a platform for building, testing, deploying, and monitoring AI voice agents for business phone operations. It suits teams that need both inbound call answering and outbound batch calling, with support for appointment booking,… Read the review →	Haptik provides conversational AI agents for customer service, sales, bookings, lead qualification, and commerce. The platform is aimed at large organizations across retail, fintech, healthcare, travel, and telecommunications. Teams can… Read the review →

Strengths and trade-offs

• Retell AI — where it wins

  • Handles inbound calls, outbound campaigns, booking, and human transfers
  • Includes analytics, transcripts, simulation testing, and regression testing
  • Connects with CRM, telephony, calendar, and workflow platforms

  Where it doesn't

  • Usage-based costs vary by model, voice, telephony, and add-ons
  • No conventional monthly subscription or unlimited free plan
  • Advanced access controls and support options require Enterprise

• Haptik — where it wins

  • Build agents with no/low-code tools and enterprise data sources
  • Deploy across web, chat, voice, messaging, and mobile apps
  • Support 100+ languages with handoff, analytics, and integrations

  Where it doesn't

  • Pricing requires a demo and enterprise sales conversation
  • Its broad platform may exceed the needs of single-channel teams
  • It is proprietary rather than open source

• Retell AI9.3/10 · Paid

  A full-featured voice agent platform with usage-based pricing and broad integrations.

  Visit Retell AIFull verdict →
• Haptik8.7/10 · Pricing on request

  A broad omnichannel voicebot platform for enterprises that need AI and human support together.

  Visit HaptikFull verdict →