Fonema
Fonema: API-driven voice agents with inbound and outbound calling and usage-based fees. Ranked #30 of 32 in AI Voice Agents by our editors (6.5/10); pricing: Paid; best for developers automating phone and messaging workflows.
At a glance
- Editor score6.5 / 10
- PricingPaid
- Best forDevelopers automating phone and messaging workflows
- Free planNo
- Paid from$2,000/mo
- Founded2023 · Mexico City, Mexico
- Facts checked23 Sep 2026
Where it wins
- Handles inbound calls and API-driven outbound calls
- Skills can schedule calendar events, send email, and update HubSpot
- Works across phone, WhatsApp, and web chat
Where it doesn't
- Call, action, and phone-line fees are billed separately
- Listed concurrency differs: five included, or up to 10 per paid line
- White Label costs $2,000 per month
Our verdict on Fonema
Fonema is a cloud AI voice-agent platform for businesses handling sales, collections, customer support, and call-center workflows. Teams can configure an agent's voice, tone, accent, language, style, timezone, role, instructions, knowledge files, and success criteria. Its phone, WhatsApp, and web-chat channels make it relevant to developers automating customer conversations, while teams wanting a conventional fixed-price plan may find its usage-based structure less straightforward.
According to the vendor's pricing details, successful voice calls cost $0.20 per minute, automated actions cost $0.01 each, and a phone line costs $15 per month. Each paid line supports up to 10 simultaneous calls and up to five outbound numbers. White Label is $2,000 per month and includes a custom domain, colors, and logo. These charges are separate, so call volume, actions, and line requirements all affect the bill. The published details describe five concurrent calls as included, while the paid-line details specify up to 10 per line; that distinction matters when estimating capacity.
The product's skills extend calls into workflows: agents can schedule Google Calendar events, send email, update HubSpot objects, and call external APIs. Teams can also upload knowledge files or add a website URL for agent context, then monitor calls and analytics. That makes Fonema a fit for API-oriented teams that need calling linked to business actions across channels. Organizations prioritizing predictable flat-rate pricing, or needing capacity planned around a single unambiguous concurrency figure, should compare alternatives before choosing it. Support is through tickets and documentation.
Your product? Our editors can test Fonema in depth and publish a review, labelled as paid · from $149/mo →
Fonema pricing
All 4 Fonema plans and prices →
Fonema fact sheet
| Free plan | No |
|---|---|
| Paid from | $2,000/mo |
| Inbound calls | Yes |
| Outbound calls | Yes |
| Human handoff | Not verified |
| Supported languages | Not verified |
| Concurrent calls | 5 calls |
| Custom phone numbers | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Support | Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: Google Calendar, HubSpot |
| Pricing | Paid (source) |
| Website | fonema.ai |
| Facts checked | 23 Sep 2026 |
Fonema integrations
Fonema lists 2 integrations on its own site.
- Google Calendar
- HubSpot
Alternatives to Fonema
- Retell AIPractical inbound and outbound phone automation with transfers, testing, and analytics.9.4
- ToneA full voice-agent toolkit with free self-hosting and cloud usage priced per minute.9.3
- LiveKit AgentsAn open framework for building realtime voice agents, with optional managed cloud plans.9.2
Used Fonema? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Fonema for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Fonema is listed in our AI Voice Agents directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/fonema/"><img src="https://www.itechguides.com/best/badge/fonema.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update