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Short answer: KB5063060 was a real June 2025 Windows 11 24H2 update, and some users reported that it failed to download, stopped during installation, rolled back after reboot, or triggered temporary restart loops. Reported errors included 0x800f0922, 0x80070002, 0x80070306 and 0x800f0991.
However, Microsoft did not publicly confirm a general KB5063060 installation bug, publish a root cause, or disclose how many devices were affected. The update is now historical and superseded. If Windows 11 is still offering KB5063060 today, install the latest cumulative update offered for the PC instead of manually installing the old package.
What KB5063060 was
KB5063060 was an out-of-band cumulative update for Windows 11 version 24H2, released on June 11, 2025. It installed OS build 26100.4351, included the security content from the regular June update KB5060842, and included servicing-stack update KB5059502.
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Its main purpose was to correct a compatibility problem involving older Easy Anti-Cheat drivers. Microsoft’s documentation says the problem could cause Windows to restart or crash when users launched certain games. The update applied to all editions of Windows 11 24H2, but Microsoft’s delivery was conditional: it was offered automatically to devices with Easy Anti-Cheat installed and to devices that had not yet installed the original June update.
See Microsoft’s KB5063060 release notes for the original package details and documented issues.
KB5060842 and KB5063060 were not the same update
The distinction matters when diagnosing reports from June 2025:
- KB5060842, released June 10, 2025, was the regular June security update and installed build 26100.4349.
- KB5063060, released June 11, 2025, was an out-of-band cumulative revision that included the earlier security content and addressed the Easy Anti-Cheat compatibility problem.
KB5063060 was therefore not simply an optional extra update that every 24H2 computer needed on top of KB5060842. Windows Update selected devices according to their update and Easy Anti-Cheat state. Windows cumulative updates are also superseding: a later cumulative update generally includes earlier fixes that the device missed. Microsoft explains this sequencing in the Windows 11 24H2 update history.
Why Microsoft released it: the Easy Anti-Cheat problem
The original June 2025 incident was not initially an installation problem. Microsoft reported that some systems running older Easy Anti-Cheat drivers could freeze or produce a MEMORY_MANAGEMENT blue screen when an affected game launched after KB5060842.
The problem was associated particularly with systems using Intel Alder Lake or newer processors, including some vPro platforms, when the game used an affected older Easy Anti-Cheat driver. KB5063060 was released as the Windows-side compatibility fix.
That fix did not guarantee that every game’s own Easy Anti-Cheat component was current, nor did it guarantee that every game-related crash had the same cause. Microsoft later marked the Windows 11 24H2 Easy Anti-Cheat issue resolved on July 24, 2025. The Microsoft resolved-issues dashboard contains the official status, while BleepingComputer’s chronology provides independent context.
What users reported when KB5063060 failed
Contemporaneous reports described several different failure patterns:
- Windows Update remained stuck while downloading or the update disappeared from the queue.
- Installation stopped at 0%, around 38%, or at 100%.
- The computer rebooted, failed to complete the update, and rolled back the changes.
- The system entered a temporary reboot loop before eventually starting Windows normally.
- Windows displayed errors including
0x800f0922,0x80070002,0x80070306,0x800f0991,0x800705b9and0x800f0983. - Some users reported taskbar or Explorer problems after waking from sleep, Bluetooth devices being rediscovered after restarts, external-monitor color or display issues, and game crashes or freezes even after installing the intended Easy Anti-Cheat fix.
These reports came from Feedback Hub, Microsoft community posts, Reddit and reader submissions, with independent coverage from outlets including Windows Latest and TechRadar.
The wording is important: these were credible user reports, not a published Microsoft measurement of a single defect. There is no public denominator showing what percentage of Windows 11 24H2 devices failed to install KB5063060. It is accurate to say that some users experienced installation failures; it is not supported to say that the update failed for most users or that every listed symptom was caused by the update.
What Microsoft officially confirmed
Microsoft’s KB5063060 release notes did not acknowledge a general installation defect. The known issues listed by Microsoft were:
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- Microsoft Print to PDF: some users could encounter problems with the feature. The documented issue also used error
0x800f0922.
This creates an important diagnostic trap. If a computer displays 0x800f0922 while enabling Microsoft Print to PDF, that does not prove KB5063060 itself failed to install. The code appeared both in user reports about update installation and in Microsoft’s separate Print to PDF documentation.
Microsoft documented disabling and re-enabling the Printing-PrintToPDFServices-Feature as a workaround, although the page noted that the enable operation could still return the same error. KB5060829 addressed that Print to PDF issue. Refer to the Microsoft KB5063060 known-issues section before treating the error as an update-specific failure.
Timeline: how KB5063060 fits into Windows 11 24H2 servicing
| Date | Update | Build | Significance |
|---|---|---|---|
| June 10, 2025 | KB5060842 | 26100.4349 | Regular June security update for Windows 11 24H2. |
| June 11, 2025 | KB5063060 | 26100.4351 | Out-of-band cumulative update focused on the Easy Anti-Cheat compatibility problem. |
| June 26, 2025 | KB5060829 | 26100.4484 | Later 24H2 preview cumulative update. |
| July 8, 2025 | KB5062553 | 26100.4652 | Later July security update. |
| July 13, 2025 | KB5064489 | 26100.4656 | Later July out-of-band update. |
The chronology is documented in Microsoft’s Windows 11 release information. It is why manually retrieving KB5063060 is normally the wrong approach for a current PC.
First check: is KB5063060 even the update you need?
1. Confirm the Windows version and build
KB5063060 applies to Windows 11 24H2. Check the installation before troubleshooting:
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- Alternatively, search for
winverand open the result.
Then open Settings > Windows Update > Update history. Look for KB5063060, KB5060842, or a later cumulative update.
The relevant historical build for KB5063060 is 26100.4351. A higher 26100 build means that a later cumulative update has probably superseded it, even if KB5063060 itself does not appear in the history.
2. If KB5063060 is still pending in 2026
Do not automatically download the old package just because Windows Update displays its KB number. Use this sequence instead:
- Restart Windows normally.
- Open Settings > Windows Update.
- Select Check for updates.
- Install the newest cumulative update offered for the device.
- Restart when prompted.
- Run
winveragain and record the new build.
If a current installation continues to display only KB5063060, treat that as a stale servicing state or a broader Windows Update problem. It is not a reason to deploy a superseded June 2025 package unless an administrator has a specific, documented recovery requirement.
How to troubleshoot a KB5063060 installation failure
The following sequence was appropriate for the June 2025 incident and remains useful for diagnosing similar Windows Update failures. For a current computer, apply it to the latest update being offered rather than assuming the old KB is still the target.
Step 1: Record the failure precisely
Before changing anything, record:
- The exact error code.
- Whether the failure occurred during download, installation, reboot or rollback.
- The current Windows version and OS build.
- Whether KB5060842 is installed.
- Whether the PC has games using Easy Anti-Cheat.
- Whether the device is x64 or arm64.
- Whether third-party antivirus, VPN, proxy or endpoint-security software is installed.
Do not group every failure under “KB5063060 is broken.” Windows Update error codes can point to different classes of problems, and a single code may have more than one possible cause. Microsoft’s common Windows Update error guidance is the appropriate reference for interpreting the code alongside the local logs.
Step 2: Repair the Windows component store
Open Command Prompt as administrator and run:
DISM.exe /Online /Cleanup-Image /RestoreHealth
sfc.exe /scannowAllow each command to finish, restart Windows, and try the current cumulative update again. Microsoft recommends DISM followed by System File Checker for component-store or partially installed-component problems, including error categories such as 0x800f081f, 0x800f0831, 0x80073701 and 0x8007371b.
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Step 3: Reset the local Windows Update cache
If the component store is healthy but Windows Update continues to fail, stop the update services and rename their local working folders. In an elevated Command Prompt, run:
net stop wuauserv
net stop bits
net stop cryptsvc
ren %windir%SoftwareDistribution SoftwareDistribution.old
ren %windir%System32catroot2 catroot2.old
net start cryptsvc
net start bits
net start wuauservRestart the PC and select Settings > Windows Update > Check for updates. Renaming these folders allows Windows Update to recreate its local download and catalog state. It does not repair damaged Windows components, a blocked network connection or an incompatible third-party filter driver.
On a business-managed PC, do not reset update services without coordinating with the team responsible for WSUS, Configuration Manager, Intune or endpoint-security policy. The device may be intentionally controlled by those systems.
Step 4: Use the correct Microsoft Update Catalog package only when appropriate
For troubleshooting the original June 2025 incident, the Microsoft Update Catalog search for KB5063060 contained separate packages for different processor architectures:
- x64: approximately 3,016 MB; normally used by Intel- and AMD-based PCs.
- arm64: approximately 2,997 MB; used by Windows on ARM devices such as compatible Snapdragon systems.
To install the historical package:
- Open the Microsoft Update Catalog link.
- Select the Windows 11 24H2 entry that matches the device.
- Choose x64 for an ordinary Intel or AMD PC, or arm64 for an ARM Windows device.
- Download the
.msufile. - Run the package and allow Windows to complete the installation.
- Restart and verify the result with
winver.
A Catalog download can bypass a Windows Update delivery or download problem, but it is not a universal repair. It may still fail if the component store is corrupted, the servicing state is inconsistent, a proxy blocks required traffic, or third-party security software is interfering.
Advanced administrators can install an MSU package with DISM:
DISM.exe /Online /Add-Package /PackagePath:"C:Packagesdownloaded-update.msu"For a current Windows 11 installation, substitute the latest applicable cumulative package—not KB5063060. Microsoft documents the DISM package-servicing syntax in its DISM operating-system package-servicing guidance.
Step 5: Use Windows 11’s repair reinstall
Supported Windows 11 installations may offer this built-in repair option:
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Start > Settings > System > Recovery > Fix problems using Windows Update > Reinstall now
Microsoft says this reinstalls the same Windows version, repairs system files and components, and preserves installed apps, personal files and settings. Keep the PC connected to power and the internet during the operation.
The option may not appear on managed PCs or on systems affected by particular update policies. Microsoft’s repair-reinstall guidance lists the relevant limitations.
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Step 6: Uninstall the update only for a serious, reproducible regression
If KB5063060 installed and caused a clearly reproducible problem, open:
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Settings > Windows Update > Update history > Uninstall updates
Select KB5063060 if it is listed and removable. If Windows will not boot, use:
Windows Recovery Environment > Troubleshoot > Advanced options > Uninstall Updates > Uninstall latest quality update
Rollback should not be the first response to an installation failure, and it should not be done merely because the update was controversial. Uninstalling a security update removes its protections, and some updates cannot be removed. Try repair steps first, document the regression, and install a supported later cumulative update as soon as possible. See Microsoft’s Windows update-uninstall instructions.
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The table separates what was reported specifically with KB5063060 from what Microsoft’s general documentation says about related error categories.
| Error | What can safely be concluded |
|---|---|
0x800f0922 |
Ambiguous. Users reported it during KB5063060 installation, but Microsoft also documented it for the separate Microsoft Print to PDF issue. |
0x80070002 |
Reported by affected users. The code alone does not establish a KB5063060-specific cause. |
0x80070306 |
Reported in community discussions and requires local servicing or Windows Update log analysis. |
0x800f0991 |
Reported by Windows Latest readers; Microsoft did not publish a KB5063060-specific explanation. |
0x800705b9 |
Confirmed in an individual Microsoft Q&A report. That report also identified component-store corruption on the user’s system. |
0x800f0983 |
Reported in the same Q&A discussion. A user speculated about the Easy Anti-Cheat component, but Microsoft did not establish that diagnosis. |
0x800f081f, 0x800f0831, 0x8007371b |
Microsoft connects these categories with component-store corruption or missing servicing components. DISM followed by SFC is the relevant repair path. |
0x80072efe |
Microsoft associates this with interrupted BITS transfers, connectivity, proxy problems or destination-folder issues. |
0x80070020 |
Microsoft says this can involve a file-sharing violation, including interference from non-Microsoft filter drivers such as antivirus software. |
Use the code as a clue rather than proof that Microsoft’s update package is defective. The Microsoft error-code reference should be read together with the stage at which the update failed and the machine’s servicing logs.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Advice for gamers affected by Easy Anti-Cheat
If a game was crashing, freezing or producing a MEMORY_MANAGEMENT blue screen when launched, first distinguish the original compatibility problem from a later game-specific issue:
- Confirm that the PC is running Windows 11 24H2 and check its current build with
winver. - Install the latest cumulative update offered by Windows Update. Do not target KB5063060 solely because it was the original fix.
- Update the game through its official launcher and allow its Easy Anti-Cheat component to update or repair if the launcher provides that option.
- Check whether the crash occurs only in one game. A single-game failure is not evidence that Windows Update is the cause.
- If the issue began immediately after a Windows update and is reproducible, record the game, driver and Windows build before considering a rollback.
KB5063060 fixed a Windows-side compatibility problem involving affected older Easy Anti-Cheat drivers. It could not guarantee that every game had a current anti-cheat driver or that unrelated GPU, game, firmware or driver crashes would stop.
Notes for IT administrators
Do not deploy an obsolete package when a later cumulative update is available
For WSUS, Configuration Manager or Intune-managed devices, use the organization’s normal approval and deployment process for the current Windows 11 24H2 cumulative update. A later cumulative update generally supersedes KB5063060 and contains the relevant security and quality content.
Use test rings and compare affected devices by build, architecture, Easy Anti-Cheat presence, security software and update history. Capture the exact error and inspect CBS and Windows Update logs before classifying a failure as a Microsoft-wide defect.
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Do not confuse deferral with installation failure
Microsoft separately documented that some enterprise devices using quality-update deferral policies could receive the June 2025 update late because its metadata timestamp reflected June 20 despite the June 10 release. That was a deployment-delay issue, not evidence that KB5063060 failed after reaching the device. The distinction is covered in the KB5060842 documentation.
Should you install, wait for, or remove KB5063060?
| Situation | Recommended action |
|---|---|
| The PC is still on an old Windows 11 24H2 build. | Install the latest cumulative update offered for the device, not the obsolete KB5063060 package. |
| Windows Update is offering a current cumulative update normally. | Install it and restart. There is no need to find KB5063060 separately. |
| KB5063060 is already installed and the PC is stable. | Do not uninstall it simply because users once reported installation problems. Later cumulative updates may already contain its fixes. |
| A clear problem began immediately after installation and can be reproduced. | Record the symptom and build, try repair steps, and consider rollback only after weighing the security consequences. |
| The PC is managed by an organization. | Coordinate with the WSUS, Configuration Manager, Intune or security-policy owner before resetting update services or manually installing an MSU. |
| The system is ARM-based. | Do not use the x64 Catalog package. Match the package architecture to the device. |
The most defensible conclusion about the incident
KB5063060 installation failures were a real but incompletely documented problem reported by some Windows 11 24H2 users in June 2025. The available evidence does not establish a universal bug, a single root cause, or an affected-device percentage.
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The practical answer has changed with time: in August 2026, KB5063060 is a superseded historical update. Verify the build, check Update history, repair Windows Update if necessary, and install the latest supported cumulative update offered for the device. Use the old Catalog package only for a specific historical recovery or controlled administrative scenario.
Frequently Asked Questions
Is KB5063060 still needed on Windows 11 24H2?
Usually not. KB5063060 was released on June 11, 2025 and has been superseded by later Windows 11 24H2 cumulative updates. Open Settings > Windows Update, select Check for updates, and install the newest update offered for the device.
Does error 0x800f0922 prove that KB5063060 caused the failure?
No. Users reported 0x800f0922 during KB5063060 installation, but Microsoft also documented the same code for a separate Microsoft Print to PDF issue. The update stage, feature being changed and local servicing logs are needed to distinguish the causes.
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Should I manually download KB5063060 from the Microsoft Update Catalog?
Only for a specific historical troubleshooting or administrative requirement. A manual MSU can bypass some Windows Update delivery problems, but it will not repair component corruption, damaged servicing state, blocked connectivity or incompatible security software. Current PCs should use the latest cumulative update instead.
Should I uninstall KB5063060 if my computer is working normally?
No. Do not remove a security update merely because it once generated user reports. Consider uninstalling only for a clearly reproducible, serious post-installation regression, and remember that removing a security update has security consequences.
Did KB5063060 fix all Easy Anti-Cheat game crashes?
No. It addressed a specific Windows compatibility problem involving some older Easy Anti-Cheat drivers. A game may still need its own anti-cheat update or may be failing for an unrelated graphics, driver, firmware or game-specific reason.
The Bottom Line
Bottom line: KB5063060 did fail for some Windows 11 24H2 users in June 2025, but Microsoft never confirmed a general installation defect or a single root cause. Treat the error code and failure stage as diagnostic clues, repair the component store or Windows Update state when appropriate, and avoid manually installing the obsolete package on a current PC. The safe modern fix is to install the latest cumulative update offered for the device.
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