WHAWIT
WHAWIT: A broad on-call and investigation platform for teams that want AI-assisted incident response. Ranked #25 of 29 in On-Call Management Software by our editors (6.8/10); pricing: Pricing on request; best for teams wanting AI-assisted investigations.
At a glance
- Editor score6.8 / 10
- PricingPricing on request
- Best forTeams wanting AI-assisted investigations
- Free planNo
- Mobile appsNo
- Facts checked20 Sep 2026
Where it wins
- AI investigates logs, metrics, and recent deployments
- Seven alert channels plus schedules, overrides, and escalation
- Correlation, timelines, postmortems, and ticket synchronization
Where it doesn't
- No free plan is available
- No native WHAWIT mobile app
- Pricing requires contacting sales
Our verdict on WHAWIT
WHAWIT is an AI-powered observability and incident-management platform for engineering, SRE, and platform teams. It connects read-only to existing monitoring tools, investigates incidents across logs, metrics, and code, and pages responders with analysis attached. Its native on-call capabilities include rotating schedules, custom shift lengths, temporary overrides, escalation policies, handoffs, and notifications through WhatsApp, SMS, voice calls, Slack, Microsoft Teams, Discord, and email. Teams looking to combine response coordination with AI-assisted investigation are the clearest fit.
The platform’s strongest distinction is the breadth of its investigation workflow. It can correlate and deduplicate alerts, create incident timelines, draft status updates, and prepare postmortems. Integrations span observability tools such as Datadog, New Relic, AWS CloudWatch, Google Cloud Logging, Azure Monitor, Sentry, Vercel, Elastic, and Splunk. Ticket synchronization with Jira, GitHub, and Azure DevOps adds a path from incident response into engineering workflows. Slack and Teams support incident coordination, while VS Code extension and MCP access are included in the Pilot plan.
WHAWIT offers Pilot, Team Rollout, and Enterprise engagements through a contact-sales model. Pilot includes dedicated onboarding, existing-provider connections, full platform access during evaluation, and security and architecture review support. Team Rollout adds shared incident analysis, cross-provider triage, editor workflows, priority enablement, and expansion across teams. Enterprise adds dedicated or isolated instance options, deployment planning, dedicated support, and rollout guidance across business units. The web-only platform and lack of a native mobile app may matter to teams that need mobile-first response. Choose WHAWIT for an integrated, AI-focused workflow; choose an alternative if free access or native mobile apps are essential.
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WHAWIT pricing
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WHAWIT fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Rotation types | Both |
| Escalation steps | Not verified |
| Schedule overrides | Yes |
| On-call handoffs | Yes |
| Mobile apps | No |
| Alert channels | 7 channels |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SSO/SAML, 2FA |
| Support | Email, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20+ integrations: Datadog, New Relic, AWS CloudWatch, Google Cloud Logging, Azure Monitor, Sentry … |
| Pricing | Pricing on request (source) |
| Website | whawit.ai |
| Facts checked | 20 Sep 2026 |
WHAWIT integrations
WHAWIT lists 20+ integrations on its own site — the 17 named here are the ones its pages call out.
- Datadog
- New Relic
- AWS CloudWatch
- Google Cloud Logging
- Azure Monitor
- Sentry
- Vercel
- Elastic
- Splunk
- Slack
- Microsoft Teams
- OpsGenie
- PagerDuty
- Jira
- GitHub
- Azure DevOps
- Discord
Alternatives to WHAWIT
- AlertOpsA full-featured on-call platform with a free plan and broad incident-response coverage.9.4
- PagerDutyA broad incident platform for enterprises that need deep integrations and ChatOps.9.3
- ilertA broad incident coordination platform with a free plan and extensive response tooling.9.1
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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