Vital Virtual Presence

At a glance

• Editor score
  6.0 / 10
• Pricing
  From $75/user/mo
• Best for
  Industrial teams coordinating remote field work
• Free plan
  No
• Paid from
  $75/user/mo
• AR guidance
  Yes
• Founded
  2013 · 160 Spear St #100, San Francisco, CA 94105, USA
• Facts checked
  24 Sep 2026

• Where it wins

  • Streams a worker’s view for live expert guidance and annotations
  • Voice-controlled instructions pair with time logs and photo evidence
  • Supports cloud or self-hosted deployment across web, desktop and mobile

• Where it doesn't

  • Professional pricing is based on monthly minute packs
  • Calls are limited to 10 participants
  • Integrations listed are limited to AirWatch and Augmate

Our verdict on Vital Virtual Presence

Vital Virtual Presence is an augmented-reality remote assistance and workflow product for industrial teams handling field service, inspections, training or other work where an expert needs to guide someone on site. A worker streams their view to a remote expert, who can add annotations and send documents, images, videos or a screen into that view. For teams that need more than a live call, Glanceable Workflows provides voice-controlled, step-by-step instructions, automatic time and duration logging, photo evidence, and a dashboard for reviewing completed and in-progress jobs.

Professional is organized around monthly call-minute packs: $75 for 100 minutes, $500 for 1,000 minutes, $2,000 for 5,000 minutes, and $3,500 for 10,000 minutes. Each lists secure text messaging, secure file sharing, multi-language support and a user admin dashboard alongside call minutes. Enterprise is listed at $125 monthly, $1,200 annually, or $2,700 for three years, with unlimited Virtual Presence and Workflows, Glanceable Workflows, an Asset Library, live account support, an on-premise deployment option and custom integrations. The vendor also advertises a $75-per-user-per-month starting figure, so buyers should distinguish that headline from the Professional minute-pack rates when estimating usage.

The platform spans web, Windows, macOS, iOS and Android, as well as API and self-hosted options. AirWatch and Augmate are the named integrations; the API can connect with existing infrastructure and data sources. GDPR compliance is listed, and support channels include email and phone. A 10-participant maximum makes it a better fit for focused expert-to-worker sessions than larger group calls. Teams seeking voice-led work instructions, evidence logging and deployment choice should consider it; buyers who need broad prebuilt integrations or participant groups above that limit should compare alternatives.

Vital Virtual Presence pricing

All 7 Vital Virtual Presence plans and prices →

Vital Virtual Presence fact sheet

Vital Virtual Presence integrations

Vital Virtual Presence lists 2 integrations on its own site.

• AirWatch
• Augmate

Alternatives to Vital Virtual Presence

• SRSightCall Remote Visual SupportBroad visual support coverage for enterprise workflows, with sales-led pricing.—
• XMReality Remote GuidanceGuided video calls pair live visual tools with recordings, AI summaries, and integrations.5.0
• TeamViewer FrontlineEnterprise AR guidance, remote assistance, and workflow management for industrial teams.—

See all Vital Virtual Presence alternatives →

Featured on iTechGuides

Vital Virtual Presence is listed in our Remote Visual Support Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

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