Vital Virtual Presence review
Live visual guidance and logged workflows, with Professional minute packs or Enterprise plans.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Vital Virtual Presence is an augmented-reality remote assistance and workflow product for industrial teams handling field service, inspections, training or other work where an expert needs to guide someone on site. A worker streams their view to a remote expert, who can add annotations and send documents, images, videos or a screen into that view. For teams that need more than a live call, Glanceable Workflows provides voice-controlled, step-by-step instructions, automatic time and duration logging, photo evidence, and a dashboard for reviewing completed and in-progress jobs.
Professional is organized around monthly call-minute packs: $75 for 100 minutes, $500 for 1,000 minutes, $2,000 for 5,000 minutes, and $3,500 for 10,000 minutes. Each lists secure text messaging, secure file sharing, multi-language support and a user admin dashboard alongside call minutes. Enterprise is listed at $125 monthly, $1,200 annually, or $2,700 for three years, with unlimited Virtual Presence and Workflows, Glanceable Workflows, an Asset Library, live account support, an on-premise deployment option and custom integrations. The vendor also advertises a $75-per-user-per-month starting figure, so buyers should distinguish that headline from the Professional minute-pack rates when estimating usage.
The platform spans web, Windows, macOS, iOS and Android, as well as API and self-hosted options. AirWatch and Augmate are the named integrations; the API can connect with existing infrastructure and data sources. GDPR compliance is listed, and support channels include email and phone. A 10-participant maximum makes it a better fit for focused expert-to-worker sessions than larger group calls. Teams seeking voice-led work instructions, evidence logging and deployment choice should consider it; buyers who need broad prebuilt integrations or participant groups above that limit should compare alternatives.
Vital Virtual Presence pros and cons
- Where it wins
- Streams a worker’s view for live expert guidance and annotations
- Voice-controlled instructions pair with time logs and photo evidence
- Supports cloud or self-hosted deployment across web, desktop and mobile
- Where it doesn't
- Professional pricing is based on monthly minute packs
- Calls are limited to 10 participants
- Integrations listed are limited to AirWatch and Augmate
Vital Virtual Presence fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update