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UnotelX

Paid#9 of 10 in Integrated Revenue and Customer Management (IRCM) for CSPs Software

UnotelX: Subscriber, activation, billing, and self-care workflows in one cloud platform. Ranked #9 of 10 in Integrated Revenue and Customer Management (IRCM) for CSPs Software by our editors (7.4/10); pricing: Pricing on request; best for MVNOs needing subscriber, dealer, and self-care tools.

7.4/10Editor score

Contact UnotelX

UnotelX7.4 Contact UnotelX

At a glance

Editor score
7.4 / 10
Pricing
Pricing on request
Best for
MVNOs needing subscriber, dealer, and self-care tools
Usage rating
Yes
Facts checked
24 Sep 2026

Where it wins
- Combines CRM, subscriber records, activations, billing, and renewals
- Offers self-care and dealer portals with agent access controls
- Supports prepaid, postpaid, and ACP plans plus top-ups
Where it doesn't
- Pricing is handled through sales rather than published plans
- Carrier integrations listed are limited to AT&T and US Cellular
- AI features are noted, but their scope is not described

Our verdict on UnotelX

UnotelX brings OSS/BSS functions together for MVNOs, dealers, ACP providers, and enterprise telecom operators. Its scope covers subscriber CRM, plan administration, activations, billing, SIM and device inventory, and reporting. Dealers can use a portal with agent access controls, while subscribers get self-care tools for usage, payments, add-ons, and billing history. That makes the product relevant to providers looking to coordinate subscriber and channel workflows alongside service operations, rather than sourcing each function separately.

The platform's strongest fit is its coverage across the subscriber lifecycle. Plans include prepaid, postpaid, and ACP options; top-ups can cover data, voice, and text units. Activation workflows combine plan selection, device assignment, add-ons, and checkout, while billing tools handle payments, renewals, and invoices. Reporting spans revenue, usage, agents, plans, and renewals. Carrier integrations and REST APIs are part of the offering, with AT&T, US Cellular, Stripe, and Braintree named. Web, API, iOS, and Android access provide several ways to reach its capabilities. Buyers should still validate that their particular carrier and operating workflows are supported before choosing it.

UnotelX uses contact-sales pricing, and the vendor directs prospective customers to book a demo or contact the company. That may suit organizations evaluating a coordinated OSS/BSS system, but buyers who need to compare published tier prices will have less to assess upfront. The stated support channel is chat. AI features are noted, though their scope is not described, so buyers should ask what those features cover in a demo. Consider UnotelX when portals, activations, plan handling, and billing belong in one cloud system; providers seeking transparent self-serve pricing or a narrower tool may prefer to evaluate alternatives.

Your product? Our editors can test UnotelX in depth and publish a review, labelled as paid · from $149/mo →

UnotelX pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 24 Sep 2026.

See plans on unotelx.com

UnotelX fact sheet

Free plan	Not verified
Paid from	Not verified
Usage rating	Yes
Service order management	Yes
Customer portal	Yes
Billing models	Not verified
Deployment	Cloud
Revenue assurance	Not verified
Deployment	Cloud, Mobile
Platforms	Web, iOS, Android
Support	Live chat
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Integrations	4 integrations: AT&T, US Cellular, Stripe, Braintree
Pricing	Pricing on request (source)
Website	unotelx.com
Facts checked	24 Sep 2026

UnotelX integrations

UnotelX lists 4 integrations on its own site.

AT&T
US Cellular
Stripe
Braintree

Alternatives to UnotelX

See all UnotelX alternatives →

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Featured on iTechGuides

UnotelX is listed in our Integrated Revenue and Customer Management (IRCM) for CSPs Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update