Tyler Utilities Pro
Tyler Utilities Pro: A flexible billing system for utilities managing mixed services and prepaid accounts. Ranked #15 of 26 in Utility Billing Software by our editors (7.6/10); pricing: Pricing on request; best for utilities needing prepaid and device flexibility.
At a glance
- Editor score7.6 / 10
- PricingPricing on request
- Best forUtilities needing prepaid and device flexibility
- Founded1966 · Plano, Texas, United States
- Facts checked20 Sep 2026

Where it wins
- Supports metered, non-metered, prepaid, and one-time-charge billing
- Connects with handheld, touch, automatic, radio, and fixed-based meters
- Online access covers balances, consumption, payment histories, and bills
Where it doesn't
- Pricing requires a contact-sales process
- Verified integrations are limited to ERP Pro applications and MultiSpeak
- Focused on small to mid-size utility providers rather than broad utility operations
Our verdict on Tyler Utilities Pro
Tyler Utilities Pro is utility billing software for municipal and independent utilities, with a focus on small to mid-size providers. It supports electricity, gas, water, and one-time charges across metered and non-metered services. Billing options include consumption, flat-rate, assessment, and installation-agreement models, with flexible rate structures, multiple billing cycles, automated adjustments, reporting, querying, and prepaid utility support. Its Utility Access module gives customers online access to balances, consumption, payment histories, due dates, and bills.
Pricing follows a contact-sales model, so buyers should plan for a vendor-led evaluation rather than selecting from public self-service tiers. Tyler positions Utilities Pro within its ERP Pro local-government software suite, and the listed integrations include ERP Pro applications and MultiSpeak. That fit may suit utilities already working within those environments. Cash collection and receipting integration also supports payment-related workflows, while the customer access features extend billing information and payment functions beyond internal staff.
Meter-data connectivity is a notable strength for utilities with varied reading equipment: the product supports handheld, touch, automatic, radio, and fixed-based devices. Its billing scope is also broad within core utility-account operations, covering different rate structures, billing cycles, service types, and prepaid arrangements. Utilities seeking flexible billing and device compatibility should consider Tyler Utilities Pro, especially when ERP Pro alignment matters. Organizations looking for a wider integration ecosystem or a fully transparent, self-service purchasing path should consider other options.
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Tyler Utilities Pro pricing
Tyler Utilities Pro fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Utility types | electricity, gas, water, one-time charges |
| Billing model | Mixed |
| Rate management | Yes |
| Meter data import | Not verified |
| Payment processing | Yes |
| Autopay | Not verified |
| Customer account portal | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Support | Phone, Email |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 2 integrations: ERP Pro applications, MultiSpeak |
| Pricing | Pricing on request |
| Website | tylertech.com |
| Facts checked | 20 Sep 2026 |
Tyler Utilities Pro integrations
Tyler Utilities Pro lists 2 integrations on its own site.
- ERP Pro applications
- MultiSpeak
Alternatives to Tyler Utilities Pro
- Utilities GroupA broad utility billing platform for retailers managing complex markets, meters and tariffs.9.4
- CUSI Utility BillingA broad utility billing platform for organizations that need connected operations.9.2
- SkyBill Utility BillingA broad utility billing platform for operators managing varied meters, rates, and payment workflows.9.1
See all Tyler Utilities Pro alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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