Toky
Toky: A broad cloud phone system for teams that need CRM connections across many devices. Ranked #87 of 166 in Business Phone Systems by our editors (3.0/10); pricing: Paid; best for teams needing broad CRM connectivity.
At a glance
- Editor score3.0 / 10
- PricingPaid
- Best forTeams needing broad CRM connectivity
- Free planNo
- Paid from$20/user/mo
- Business numbersMultiple
- Facts checked21 Sep 2026
Where it wins
- CRM integrations include Salesforce, HubSpot CRM, Zendesk, and Pipedrive
- Calling, IVR, queues, recording, transcription, SMS, and monitoring in one system
- Web, desktop, mobile, Chrome extension, and API access support broad team coverage
Where it doesn't
- No free plan, and the starting tier includes one user
- Advanced CRM and API capabilities begin with the Business plan
- Number and usage rates vary by destination and provider availability
Our verdict on Toky
Toky is a cloud business phone system and call-center platform for sales, support, and customer-service teams. It combines inbound and outbound calling with local and toll-free numbers, IVR menus, call forwarding, transfers, queues, monitoring, SMS, recording, voicemail, transcription, reporting, and website click-to-call widgets. Access spans web, Windows, macOS, Linux, iOS, Android, a Chrome extension, and an API, making it suitable for teams that need business communications across varied work environments.
Pricing is organized around Entrepreneur, Business, and Enterprise tiers. Entrepreneur costs $25 per agent per month when billed monthly or $20 per agent per month when billed annually. It includes basic cloud phone features, unlimited inbound calls, standard integrations, SMS messaging, email support, and one local or toll-free number in the USA and Canada. Business costs $35 monthly or $25 annually per agent and adds Salesforce integration, unlimited call recordings, and Toky APIs for custom integrations. Enterprise adds SIP trunking, BYOC, a dialer bot, priority support on all channels, and a dedicated account manager. The paid-only structure and one-user starting point fit focused deployments better than teams seeking a free entry tier.
Toky's ecosystem is a central strength. Beyond Salesforce, it connects with Zendesk, Zoho CRM, HubSpot CRM, Pipedrive, Infusionsoft, FreshSales, amoCRM, Agile CRM, vTiger, Insightly, Kustomer, Front, Slack, and Zapier. That breadth supports teams that want calling activity and customer conversations connected to existing sales, service, and workflow tools. Choose Toky when CRM connectivity, multi-platform access, and call-center controls matter together. Teams needing a free plan or a simpler phone service may find its wider feature set and paid structure less suitable.
Your product? Our editors can test Toky in depth and publish a review, labelled as paid · from $149/mo →
Toky pricing
Toky fact sheet
| Free plan | No |
|---|---|
| Paid from | $20/user/mo |
| Included users | 1 users |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Custom |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Deployment | Cloud, Desktop, Mobile, Browser extension |
| Platforms | Web, Windows, macOS, Linux, iOS, Android, Chrome extension |
| Compliance & security | GDPR |
| Support | Email, Live chat, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 17 integrations: Salesforce, Zendesk, Zoho CRM, HubSpot CRM, Pipedrive, Infusionsoft … See all → |
| Pricing | Paid (source) |
| Website | toky.co |
| Facts checked | 21 Sep 2026 |
Toky integrations
Toky lists 17 integrations on its own site.
- Salesforce
- Zendesk
- Zoho CRM
- HubSpot CRM
- Pipedrive
- Infusionsoft
- FreshSales
- amoCRM
- Agile CRM
- vTiger
- Insightly
- Kustomer
- Front
- Slack
- Zapier
- Zoho Desk
- WordPress
Alternatives to Toky
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
- Dialpad ConnectA unified business phone system with AI transcription, summaries, routing, and meetings.8.7
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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