Telchemy SQmediator
Telchemy SQmediator: A broad VoIP and video monitoring platform for teams managing complex communications environments. Ranked #2 of 21 in VoIP Monitoring Software by our editors (9.1/10); pricing: Pricing on request; best for multi-platform voice and video quality monitoring.
At a glance
- Editor score9.1 / 10
- PricingPricing on request
- Best forMulti-platform voice and video quality monitoring
- Free planNo
- MOS scoringYes
- Founded1999 · Alpharetta, Georgia, USA
- Facts checked20 Sep 2026
Where it wins
- Combines passive monitoring with active synthetic test calls
- Adds MOS scoring, SIP analysis, and packet-level diagnostics
- Supports major meeting platforms, multi-tenancy, APIs, and SNMP alerts
Where it doesn't
- Uses contact-sales pricing rather than a self-serve purchase path
- Does not offer a free plan
- Deployment is centered on Linux servers or virtual machines
Our verdict on Telchemy SQmediator
Telchemy SQmediator is a multi-user performance management system for service providers, enterprises, and government organizations. It monitors live VoIP and videoconferencing sessions while also running active synthetic tests through distributed software agents. The platform collects quality reports from IP phones, probes, and other endpoints, then presents MOS-based voice, audio, and video metrics alongside signaling and network diagnostics. It is aimed at teams responsible for communications quality across customers, sites, end users, and distributed infrastructure.
The platform’s ecosystem coverage is a notable part of its fit. SQmediator supports Microsoft Teams, Zoom, Google Meet, GoToMeeting, Webex, IP phones, and VoIP gateways. Its web services API supports integration with external management systems, while threshold-based dashboard, email, and SNMP alerts can connect monitoring findings to operational workflows. Deployment can take place on Linux servers or virtual machines, including on-premises, cloud, or data-center environments. The multi-tenant architecture also suits providers and organizations managing multiple customer or business environments.
Its standout capability is the combination of quality scoring, signaling analysis, and packet diagnostics in one monitoring system. Teams can inspect registration, call setup, and failure codes, then investigate packet loss, jitter, delay, bandwidth, and network paths through real-time dashboards with drill-down diagnostics. SQmediator uses a contact-sales pricing model and does not provide a free plan, making it a better fit for organizations evaluating a managed or infrastructure-level monitoring deployment than for small teams seeking a lightweight, self-serve tool. Choose it when broad platform coverage and layered diagnostics matter; consider an alternative if free access or simpler deployment is the priority.
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Telchemy SQmediator pricing
Telchemy SQmediator fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| MOS scoring | Yes |
| Jitter tracking | Yes |
| Packet-loss tracking | Yes |
| Synthetic call tests | Yes |
| SIP trunk monitoring | Not verified |
| Data retention | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Linux |
| Support | Email, Phone, Tickets, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Microsoft Teams, Zoom, Google Meet, GoToMeeting, Webex, IP phones … |
| Pricing | Pricing on request |
| Website | telchemy.com |
| Facts checked | 20 Sep 2026 |
Telchemy SQmediator integrations
Telchemy SQmediator lists 7 integrations on its own site.
- Microsoft Teams
- Zoom
- Google Meet
- GoToMeeting
- Webex
- IP phones
- VoIP gateways
Alternatives to Telchemy SQmediator
- VoIPmonitorDeep VoIP visibility for teams managing complex, distributed voice environments.9.4
- CallMeterA focused platform for measuring, testing, and monitoring SIP and VoIP quality.9.0
- Bicom Systems SIP Monitoring (sipMON)A deep VoIP diagnostics tool for ITSPs running Linux or self-hosted environments.8.8
See all Telchemy SQmediator alternatives →
Telchemy SQmediator vs the competition
- Telchemy SQmediator vs VoIPmonitor
- Telchemy SQmediator vs CallMeter
- Telchemy SQmediator vs Bicom Systems SIP Monitoring (sipMON)
- Telchemy SQmediator vs Nectar Diagnostics
- Telchemy SQmediator vs ServicePilot VoIP Monitoring
- Telchemy SQmediator vs SolarWinds VoIP & Network Quality Manager
Compare Telchemy SQmediator with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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