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Head-to-head · VoIP Monitoring Software

Telchemy SQmediator vs SolarWinds VoIP & Network Quality Manager

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Telchemy SQmediator #2 in VoIP Monitoring Software 9.1/10 Pricing on request ✓ 4 of 5 features Visit Telchemy
SolarWinds VoIP & Network Quality Manager #7 in VoIP Monitoring Software 8.5/10 Pricing on request · 30-day trial Free trial✓ 5 of 5 features Visit SolarWinds

Telchemy SQmediator leads on 0 checks, SolarWinds VoIP & Network Quality Manager on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreTelchemy SQmediator · 9.1/10
  • Free trialonly SolarWinds VoIP & Network Quality Manager
  • Most featuresSolarWinds VoIP & Network Quality Manager · 5 of 5

Telchemy SQmediator scores higher on our rubric for voip monitoring software: 9.1 against 8.5 out of 10; our editors rank them #2 and #7.

Telchemy SQmediator is the better fit for multi-platform voice and video quality monitoring. SolarWinds VoIP & Network Quality Manager is the better fit for cisco and Avaya VoIP operations teams.

  • Telchemy SQmediator fits best

    Multi-platform voice and video quality monitoring

  • SolarWinds VoIP & Network Quality Manager fits best

    Cisco and Avaya VoIP operations teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Telchemy SQmediator 9.1/10 Visit ↗ SolarWinds VoIP & Network Quality Manager 8.5/10 Visit ↗
At a glance
Editor score 9.1 8.5
Ranking #2 in VoIP Monitoring Software #7 in VoIP Monitoring Software
Best for Multi-platform voice and video quality monitoring Cisco and Avaya VoIP operations teams
Pricing model Paid Paid
Starting price Pricing on request Pricing on request · 30-day trial
Free plan — —
Free trial — 30 days
Deployment Cloud, Self-hosted Self-hosted
Platforms Web, Linux Web
Support Email, Phone, Tickets, Docs Email, Phone, Tickets, Community, Docs
Integrations 7 integrations 6 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Telchemy SQmediator 4/5 · SolarWinds VoIP & Network Quality Manager 5/5
MOS scoring ✓ ✓
Jitter tracking ✓ ✓
Packet-loss tracking ✓ ✓
Synthetic call tests ✓ ✓
SIP trunk monitoring Not checked yet ✓ (best)
Specs
Data retention Not checked yet Not checked yet
Our review
Pros
  • Combines passive monitoring with active synthetic test calls
  • Adds MOS scoring, SIP analysis, and packet-level diagnostics
  • Supports major meeting platforms, multi-tenancy, APIs, and SNMP alerts
  • Tracks MOS, jitter, latency, packet loss, and round-trip time
  • Analyzes call records and monitors Cisco SIP and CUBE trunks
  • Combines synthetic VoIP tests with WAN and site-to-site monitoring
Cons
  • Uses contact-sales pricing rather than a self-serve purchase path
  • Does not offer a free plan
  • Deployment is centered on Linux servers or virtual machines
  • Pricing requires contacting SolarWinds sales
  • No free plan is listed
  • Its strongest fit is Cisco and Avaya voice environments
Our verdict

Telchemy SQmediator is a multi-user performance management system for service providers, enterprises, and government organizations. It monitors live VoIP and videoconferencing sessions while also running active synthetic tests through…

Read the review →

SolarWinds VoIP & Network Quality Manager (VNQM) is a network monitoring product for IT and network administrators managing enterprise voice environments. It brings together VoIP call-quality monitoring, call detail record and call…

Read the review →
  1. Telchemy SQmediatorVoIP Monitoring Software 9.1Pricing on request
  2. SolarWinds VoIP & Network Quality ManagerVoIP Monitoring Software 8.5Pricing on request · 30-day trial

Strengths and trade-offs

  • Telchemy SQmediator — where it wins

    • Combines passive monitoring with active synthetic test calls
    • Adds MOS scoring, SIP analysis, and packet-level diagnostics
    • Supports major meeting platforms, multi-tenancy, APIs, and SNMP alerts

    Where it doesn't

    • Uses contact-sales pricing rather than a self-serve purchase path
    • Does not offer a free plan
    • Deployment is centered on Linux servers or virtual machines
  • SolarWinds VoIP & Network Quality Manager — where it wins

    • Tracks MOS, jitter, latency, packet loss, and round-trip time
    • Analyzes call records and monitors Cisco SIP and CUBE trunks
    • Combines synthetic VoIP tests with WAN and site-to-site monitoring

    Where it doesn't

    • Pricing requires contacting SolarWinds sales
    • No free plan is listed
    • Its strongest fit is Cisco and Avaya voice environments
  • Telchemy SQmediator9.1/10 · Pricing on request

    A broad VoIP and video monitoring platform for teams managing complex communications environments.

    Visit TelchemyFull verdict →
  • SolarWinds VoIP & Network Quality Manager8.5/10 · Pricing on request · 30-day trial

    A focused choice for Cisco and Avaya teams that need detailed voice-quality monitoring.

    Visit SolarWindsFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update