SureFeedback
SureFeedback: A focused visual feedback workspace for website owners, agencies, and client reviews. Ranked #53 of 59 in Customer Feedback Software by our editors (5.3/10); pricing: 7-day trial; best for website owners collecting visual page feedback.
At a glance
- Editor score5.3 / 10
- Pricing7-day trial
- Best forWebsite owners collecting visual page feedback
- Free planNo
- Paid from$299/yr
- Facts checked20 Sep 2026
Where it wins
- Pins comments and annotations directly to websites and mockups
- Combines approvals, task assignments, statuses, and file attachments
- Supports WordPress, Shopify, custom HTML, API, and self-hosted use
Where it doesn't
- No free plan; paid access starts at $299 per year
- Annual subscription pricing may not suit short-term projects
- Focused on visual feedback rather than surveys or feature roadmaps
Our verdict on SureFeedback
SureFeedback is a visual feedback and task-collaboration platform for freelancers, agencies, product teams, marketing teams, and enterprise teams. It places comments and annotations directly on websites and mockups, so reviewers can connect feedback to specific page elements. Workflows include task assignment, status tracking, Kanban task management, file attachments, page approvals, and change requests. A centralized dashboard brings together multi-site work, while workspaces and role-based access management support team collaboration. Website owners, client-service teams, and anyone reviewing visual work will find the product’s focus clear.
Pricing is annual and paid-only, with a 7-day free trial. Starter costs $299 per year and includes all features, 5 sites, and 5 mockups. Professional costs $499 per year and raises those limits to 20 sites and 20 mockups, while retaining all features. Business costs $999 per year and includes all features with unlimited sites and unlimited mockups. The tier structure is easy to compare: the main differences are site and mockup capacity. Starter fits smaller portfolios, Professional suits teams managing more active properties, and Business is aimed at organizations that need unlimited capacity.
Its strongest distinction is the combination of visual commenting and delivery workflow. Pinning feedback to page elements, attaching files in comment threads, requesting changes, and approving pages can keep website and mockup reviews in one workspace. The cloud version supports WordPress, Shopify, custom HTML, and other custom sites; API, web, and self-hosted options broaden deployment choices, including a self-hosted WordPress plugin. Analytics and reporting, two-factor authentication, and role-based access add operational coverage. Choose SureFeedback when visual website or mockup collaboration is the priority. Choose a different category of tool when the main need is conventional surveys, portals, feature requests, or roadmaps.
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SureFeedback pricing
All 3 SureFeedback plans and prices →
SureFeedback fact sheet
| Free plan | No |
|---|---|
| Paid from | $299/yr |
| NPS surveys | Not verified |
| Feature requests | Not verified |
| Feedback portal | Not verified |
| In-app feedback | Yes |
| Product roadmap | Not verified |
| Sentiment analysis | Not verified |
| Feedback response limit | Not verified |
| Free trial | 7 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Support | Email, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: WordPress, Shopify, custom HTML websites |
| Pricing | 7-day trial (source) |
| Website | surefeedback.com |
| Facts checked | 20 Sep 2026 |
SureFeedback integrations
SureFeedback lists 3 integrations on its own site.
- WordPress
- Shopify
- custom HTML websites
Alternatives to SureFeedback
- MedalliaA broad enterprise feedback platform with analytics, workflows, and multichannel collection.9.2
- Verint Experience ManagementA broad enterprise CX platform for omnichannel feedback, analytics, and action.9.1
- Zonka FeedbackA strong fit for teams running complex, structured feedback programs across channels.9.0
See all SureFeedback alternatives →
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Featured on iTechGuides
SureFeedback is listed in our Customer Feedback Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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