Support AI
Support AI: A multilingual support bot with mixed-source training, channels, lead capture, and API access. Ranked #13 of 27 in Faq Bots by our editors (7.9/10); pricing: Free plan; best for small teams needing an affordable multilingual bot.
At a glance
- Editor score7.9 / 10
- PricingFree plan
- Best forSmall teams needing an affordable multilingual bot
- Free planYes
- Paid from$29/mo
- Monthly conversations2000 conversations
- Facts checked24 Sep 2026
Where it wins
- Train on websites, documents, files, videos, or free text
- Deploy as a website widget or across Messenger and WhatsApp
- Free plan includes one chatbot, lead capture, and API access
Where it doesn't
- Website content changes require manual bot retraining
- Conversation limits and source limits apply
- Enterprise is required for unlimited chatbots and training content
Our verdict on Support AI
Support AI creates chatbots trained on a business’s website content, documents, files, videos, or free text. It is aimed at teams that want customer-support, sales, lead-generation, booking, or internal-support bots without building the experience from scratch. Bots can appear as a website widget or iframe and work across channels including Messenger and WhatsApp. Teams can collect leads, review conversation histories, and adjust a bot’s greeting, tone, appearance, and response style.
The pricing ladder starts with a Free plan at $0 per month, which includes one chatbot, lead collection, unlimited website integrations, API access, and branding removal. Starter is $29 per month and Pro is $49 per month; both list lead collection, unlimited website integrations, API access, and branding removal. Enterprise costs $89 per month and adds unlimited chatbots and unlimited training content. The category limits show 2,000 conversations and 200 sources, so teams should consider those caps when estimating whether a paid tier will fit their expected volume. Yearly billing is also advertised with four months free.
Support AI’s breadth is useful for teams serving customers in different channels or languages: its help page says it supports more than 50 languages, and integrations include WordPress, Shopify, Stripe, Slack, WhatsApp, and Messenger. The API covers chatbot, training-item, conversation, and lead management. One operational tradeoff is that bots need to be manually retrained after website content changes. The product also lists live chat, email, and SMS support features, plus email, chat, and documentation support. Small teams wanting a flexible FAQ bot with lead capture and channel options should consider it; teams seeking automatic retraining or no stated usage caps may prefer another fit.
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Support AI pricing
All 4 Support AI plans and prices →
Support AI fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $29/mo |
| Training sources | Mixed |
| Deployment channels | Multichannel |
| Monthly conversations | 2000 conversations |
| Knowledge-source limit | 200 sources |
| Human handoff | Yes |
| Multilingual support | Yes |
| Analytics and reports | Yes |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Live chat, Docs |
| Built for | Solo, Small business (editorial estimate) |
| Integrations | 6 integrations: WordPress, Shopify, Stripe, Slack, WhatsApp, Messenger |
| Pricing | Free plan (source) |
| Website | supportai.com |
| Facts checked | 24 Sep 2026 |
Support AI integrations
Support AI lists 6 integrations on its own site.
- WordPress
- Shopify
- Stripe
- Slack
- Messenger
Alternatives to Support AI
- ChatbaseA multichannel FAQ agent with broad knowledge inputs, testing, analytics, and human handoff.9.1
- SiteSpeakAIA multilingual chatbot that learns from varied sources and hands conversations to people.9.0
- ChatlingA visual FAQ bot builder with a knowledge base, live chat, and multichannel deployment.8.9
See all Support AI alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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