Support AI review
A multilingual support bot with mixed-source training, channels, lead capture, and API access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Support AI creates chatbots trained on a business’s website content, documents, files, videos, or free text. It is aimed at teams that want customer-support, sales, lead-generation, booking, or internal-support bots without building the experience from scratch. Bots can appear as a website widget or iframe and work across channels including Messenger and WhatsApp. Teams can collect leads, review conversation histories, and adjust a bot’s greeting, tone, appearance, and response style.
The pricing ladder starts with a Free plan at $0 per month, which includes one chatbot, lead collection, unlimited website integrations, API access, and branding removal. Starter is $29 per month and Pro is $49 per month; both list lead collection, unlimited website integrations, API access, and branding removal. Enterprise costs $89 per month and adds unlimited chatbots and unlimited training content. The category limits show 2,000 conversations and 200 sources, so teams should consider those caps when estimating whether a paid tier will fit their expected volume. Yearly billing is also advertised with four months free.
Support AI’s breadth is useful for teams serving customers in different channels or languages: its help page says it supports more than 50 languages, and integrations include WordPress, Shopify, Stripe, Slack, WhatsApp, and Messenger. The API covers chatbot, training-item, conversation, and lead management. One operational tradeoff is that bots need to be manually retrained after website content changes. The product also lists live chat, email, and SMS support features, plus email, chat, and documentation support. Small teams wanting a flexible FAQ bot with lead capture and channel options should consider it; teams seeking automatic retraining or no stated usage caps may prefer another fit.
Support AI pros and cons
- Where it wins
- Train on websites, documents, files, videos, or free text
- Deploy as a website widget or across Messenger and WhatsApp
- Free plan includes one chatbot, lead capture, and API access
- Where it doesn't
- Website content changes require manual bot retraining
- Conversation limits and source limits apply
- Enterprise is required for unlimited chatbots and training content
Support AI fact sheet, pricing and score →
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